Co-op Funeralcare, Heswall

5 Meryl Doran 25th Mar 2024

Great service and pleasure to deal with at this time when you need it  

5 Mike Giles 21st Feb 2024

Kate was excellent in every respect. What more can I say. The whole experience from first interview to the Service and finally to receiving the Ashes could not have been better.

5 Linda Fowles 1st Feb 2024

All I can say is thank you, for the great support and ease at which you made the process.

5 Jason Armstrong 7th Jan 2024

Would definitely recommend, extremely well organised and staff were knowledgeable and caring. Made a big difference at a difficult time. 

5 David Edwards 2nd Jan 2024

Excellent advice and service provided.

5 Sam Charlton 25th Sep 2023

Kate was amazing we felt truly looked after. She helped with our decisions and wishes for our Dad. Kept in touch and kept us informed at all stages. Very professional . Thanks also to Claire as well . 

4 Diane Humphries 23rd Aug 2023

Kate was very kind and efficient in her handling of our mum’s burial. She did her very best to ensure that all our wishes were put into place, and was calm and reassuring in her manner. We were very happy with how everything went on the day - and knowing that our funeral directors were there to guide and support us throughout gave us more confidence, particularly with regard to the carrying of the coffin by family members and the arrangements for the journey to the cemetery. Our calls and questions were always replied to promptly, and with understanding and sensitivity. Ensuring that we were as happy as possible under the difficult circumstance of burying a loved one seemed to be at the centre of everything, and I would recommend Coop Funeralcare to others. 

5 Nigel Howard 14th Aug 2023

Kate and the team were really helpful and guided us through the process for Dads direct cremation 
Thanks 

2 Allan John Eaton 19th Jun 2023

Claire was amazing in organising the funeral and order of service plus flowers. But when i went to visit visit Ada Claire was away in Scotland. I notice her watch was on the wrong hand and upside down. when i pointed it out to the gentleman he laughed and replied "and I use to be a jeweler I should of noticed". She did not look comfortable as her head was scrunched forward I also have not given the grandchildren her finger prints and lock of hair as you can not make out a finger print it was just a smudge and her lock of hair looks like someone just chopped a bit off. The funeral cars came late and went at normal speed not slow wich was disrespectful. When lowering her in to the ground they did not do it evenly and she swayed and hit each wall going down wich has upset my disabled son who says he does not want to be buried now.

5 Maureen Melling 19th Jun 2023

Excellent service, dignity and kindness throughout .Kate from co op in Heswall was professional, compassionate and competent.We had total confidence in her and the service was exactly what we wanted. She made a difficult time alot easier

5 Elizabeth Barton 20th Feb 2023

In regards to to service and professional kindness at such a delicate time , the loss of a much loved one ….. We as a family couldn’t have asked for more . Personal care , talking us though options available , nothing was to much trouble . Grace, dignity and caring .
  Thank you Tony Terry and Kate  .

5 Valerie Byrne 20th Feb 2023

Terry and Kate could not have been more helpful thier thoughtfulness helped to make a sad occasion a lot more comfortable. Thanks again Val and Chris

5 Yerrin Allen 30th Jan 2023

Thank you Mum’s funeral arrangements were very well organised. Lovely service.

5 Richard Moore 30th Jan 2023

Excellent service

5 Timothy Gannicliffe 30th Jan 2023

Very personal   And empathic experience   from all the team in Heswall 

5 Andrew Knight 16th Jan 2023

All aspects of the funeral from the beginning right the to the  day very Professional and courteous so please with the way it was all done 

5 Beryl Ashburner 8th Jan 2023

Excellent. Everyone was very attentive and sympathetic to all our needs.
Thank you.

5 Michael Bell 3rd Jan 2023

Staff were very helpfull and patient at a very difficult time

No pressure to decide what to do and gave you time to think about things and offered good advise.

Would have no hesitation recomending the COOP to friends and family.

First rate all round

5 Andrew Smith 3rd Jan 2023

Excellent.

5 Christine Troughton 19th Dec 2022

I cannot praise the care and attention provided by the Heswall branch highly enough.

5 Robert Jones 12th Dec 2022

From beginning to end we found your team in Heswall to be helpful, patient and professional in every way. Thank you for a very good service.

5 John Peter Mcglade 14th Nov 2022

Coop funeralcare did an excellent job and looked after everything in a professional manner

5 Mandy Elizabeth Beale 8th Nov 2022

A huge THANK YOU to Terry at Heswall funeral care for his care during our arrangements for our dear mother's funeral. Terry took good care of our wishes.

We recommend Co-op funeral care to all our family and friends.

5 Michael John Wild 7th Nov 2022

Couldn’t have asked for a better service. Highly respectful and professional throughout. Cannot thank them enough.

5 Eileen Walker 31st Oct 2022

Kind caring respectful and very professional .thoughtful and caring to me and gentle thoughtful approach to all aspects of the funeral.i couldn’t have asked for better .