Owens Funeral Services

5 Kim Ashton 22nd Jan 2024

I couldn’t be happier with the service that we received x the compassion and empathy and sincerity shown was just lovely when your going through a difficult time, nothing was a problem or too much and we appreciated their guidance, they simplified the process for us, and the lovely little touch of the packets of forget me knots was lovely. Highly recommend xx

5 Peter Evans 8th Jan 2024

Alex and the team were polite, courteous and professional. They were available quickly and answered additional/follow up questions efficiently.

5 Julie Dallinger 7th Jan 2024

I would not go anywhere else. Lorraine and Alex and their Team give that special, caring touch. We were recently blown away by the attention to detail, personal touches in the Hearst on the final journey, if I could sun it up I’d say, if you want love and respect of your loved one, even after passing, these are the Team. Our recent care, planning and funeral of our loved one, was in fact a beautiful, happy day which is what we wanted. It was beautiful from start to finish. I cannot thank Owen’s enough for leaving us with peace of mind that the final journey was beautiful and full of love.

5 richard Walsh 31st Dec 2023

Fantastic service with extremely professional and efficient team.

5 jean Baker 30th Dec 2023

I can not fault the staff, they are professional but friendly, empathetic and listened to our requests. The staff made a stressful and upsetting time easier, they were so supportive and suggesting a range of alternatives which I would not of thought of, enabling me to give my late father an amazing send off. The staff in Owens thought of everything, and took care of everything, I can not recommend Owens enough, they are amazing and I can’t thank them enough for their kindness and service that they provided.

5 Helen Lloyd 30th Dec 2023

Amazing family run funeral directors nothing was too much trouble, they really do care. Guided us through a very difficult time helped us to organise a very dignified send off for our son 

5 Lesley Murphy 26th Nov 2023

Outstanding family run company .All requests were carried out perfectly which was of great comfort .
Immaculate parlour and professional ,empathetic yet friendly service.
Could not recommend more .

5 Peter Robinson 25th Nov 2023

Owens took us by the hand and led us through all that was required after the sudden passing of our sister. Alex and Lorraine answered every single call, and there were many, and treated the family with compassion, dignity and practicality throughout the whole process. The funeral went smoothly and all the attendees commented that it was a great service. We would have no hesitation in recommending Owens to anyone, especially as most people wouldn’t know where to begin.

5 Sharron Lewis 20th Nov 2023

Absolutely amazing service would highly recommend x

5 Timothy Dodd 16th Nov 2023

very very helpful, lovely team, couldnt have wished for more, a big thank you

5 Paula Williams 14th Nov 2023

Lorraine and all staff at Owens were so so considerate and compassionate at all times. Arranged everything to a perfect detail. Nothing was too much and always had an answer to your questions. I would use this company again without a shadow of doubt. Thanks again to you all. 

5 Kath Gerrard 7th Nov 2023

From the second I spoke to John early Sunday morning he was patient and understanding . My relative was collected within the hour and from then the care and updates I received from Lorraine were fantastic. Everything was explained and organised perfectly. All the stress taken away from me and the difference in cost was significant to other funeral directors. No hard selling to make more money , they even used their own flowers on the coffin to keep the costs down! A family business with a great ethos who genuinely care about their customers! Couldn’t recommend more! 

5 Robbie, Paul & Hayley 6th Nov 2023

I have to say, on behalf of myself Robert and Hayley, that from the moment Owens took our mum from her house on her passing to the actual crematorium day they handled the whole process with great compassion and professionalism . We as a family could not be more grateful to Owens. Thankyou from the bottom of our hearts.

5 michelle Storey 6th Nov 2023

Was such a special service for our dear nan jean  , Owens looked after us and her with kindness & comfort from the beginning and thru out , couldn’t ask for a better family to take care of ours , thank you again from us all for everything you have done. Owens Definitely provide the very best service with such compassion & we would highly recommend. 

5 Heather Dobson 6th Nov 2023

The team were very caring and explained the process to us.They were very helpful when planning the funeral,and made the process less daunting,and kept in contant before the funeral.I would highly recommend there service as excellent.Thankyou.

5 Deborah Moran 15th Oct 2023

From the very start making the phone call we all dread, arranging a loved ones funeral, Owens looked after us & guided us through everything. Lorraine & Alex were amazing, showing sensitivity & compassion & sharing amusing moments from my mother in-laws life with us . They helped us choose the perfect service for us, we chose a celebration of life, & picked the perfect celebrant for us , Jeanette Roberts. We had lovely phone calls just checking we were ok, guiding us if we had forgotten anything ( we had ) , can’t recommend them enough. Owens are an independent family run funeral service, ( there are not many of them left anymore) & you can tell the difference, little touches that mean do much. No hidden costs, & lots of different options to suit whatever your budget . My husband was so impressed he has asked when it’s his turn can Owens look after him ! You can’t get a better recommendation than that .
Thank you again Alex & Lorraine for making a difficult time for us the best experience it could have been. You are angels, thank you Deb & Rick x

5 Denise Kershaw 12th Oct 2023

Very respectful and very help in start to finish of funeral

5 Susan Povall 19th Sep 2023

Owens were kind, compassionate and supportive throughout the planning of Dad's funeral. They led us through the process with a warm and friendly hand. Alex and Andrew delivered a funeral that beautifully reflected the man that Dad was. We cannot thank them enough.

5 david wakefield 19th Sep 2023

Step by step they are with you, taking care of your loved one. They enable you to say goodbye how you wish to and nothing is too much trouble. Staff are friendly and professional and funerals have been tailor made to suit different needs, with no fuss.

5 Pamela Niccolls 31st Aug 2023

Alex and the Owens team are simply wonderful. So kind, caring and patient.
They made a traumatic experience easier to deal with. Even putting our Dad’s favourite rock n roll music on for him while he was resting there. Those little personal touches meant so much to us.
We would definitely recommend Owens.
Thank you from all of Brian Owen’s family xx

5 Steven Williams 21st Aug 2023

Tremendously helpful and upmost love and care for my dad as well as his family and the rooms are tranquil and always there for the family

5 Susan Burton 5th Aug 2023

Alex and everyone at Owens couldn’t have been more helpful and compassionate and organised everything simply and easily.

5 Natalie Hughes 5th Aug 2023

Alex looked after our family from the moment we walked through Owens doors. We can’t thank her enough.
I would highly recommend Owens to take care of you and your loved ones at such a difficult time. 

5 Cait Taylor 27th Jul 2023

Excellent service run by compassionate and caring people. So helpful during such a difficult time for us.

5 Ann Roberts 13th Jul 2023

We would highly recommend Owens Funeral Services. From our first meeting with Alex, she made a very difficult situation much easier to deal with and looked after us all on the day of the funeral with care and compassion. We look forward to seeing her and the rest of the team for the Christmas memorial.
The Roberts Family