Co-op Funeralcare, Prescot

5 Janette Todd 26th Feb 2024

The whole team were brilliant, so helpful and understanding at a difficult time for our family.

5 Sylvia Rogers 5th Dec 2023

At such a very difficult time in our lives Co-Op Funeralcare, Prescot were with us every step of the way. Their kindness, professionalism and caring ways never went unnoticed by our family. Thank you Derek, Sarah and Rosie for taking care of everything, down to the last detail, my family appreciated you all and everything you did for us. 

5 Elaine Lewis 10th Nov 2023

All staff sensitive,kind and professional throughout.

5 Nora `Pritchard 23rd Oct 2023

A very helpful and caring team who made a stressful time so much easier.   I highly recommend Co-op Funeralcare. 

5 John Hoy 16th Oct 2023

From our initial meeting with Leah to the actual funeral, they treated us all with such kindness. Nothing was too much,offering advice support and a shoulder to cry on and big hugs when needed. Extremely professional throughout the process. I can not praise them highly enough.
They really added the personal touch and made us all feel like family.

5 Kevin Ralph 9th Oct 2023

I have rated the CooP funeral service deservedly an Excellent rating
, this was based on a number of key things from our initial contact at the  Prescot office (Leah Horrigan) followed by the St Helen’s office arrangement with Jamie Hill, 
The support provided was both very professional and comforting and left myself and family in no doubt that our late mother was in safe hands. We received almost daily updates on the progress of the funeral arrangements by telephone/text/email.
Prior to the day of the funeral the Funeral DIrector Claire Pennell was in contact to ensure we were happy with all the arrangements and talked us through the events of the day etc.
The day of the Funeral went as planned, but exceeded expectation by all our family & friends as the cortège/ drivers/ vehicles/
Funeral DIrector  looked so smart, impressive and made this sad occasion one to remember as a proud send off for our mother.
On reflection we would highly recommend our experience with the service provided by the Coop Funeral Service to all our extended freinds and their families etc.

5 Julie Atherton 9th Oct 2023

I was so pleased everything went very well. Lovely personal touches. Went through service and what would happen. Thank you very much.

4 Paul Riley 3rd Jul 2023

Excellent service. Joe who was in charge on the day put me at ease and was very reassuring.

5 Steven Vaughan 1st Jul 2023

From the first phone call to the actual funeral the service was exceptional, the empathy and care of everyone was outstanding, a special mention though to Andrew , he made sure that the funeral was everything we could have hoped for 

5 Donna Kinrade 4th Jan 2023

I Felt at Ease right throughout, the Girls I dealt with, were all Lovely, The Lady and Man, who took Dad to his Final Destisnation, Lovely People, Couldnt ask for better.

Thankyou

5 Stephen Brackley 23rd Oct 2022

Sorry for the delay, been working away.
I would like to thank everyone for all you did, from the initial consultation, right through to dropping off at the Golden Lion.
A truly professional team who are obviously so experienced in all you do.
Thankyou so much.

5 Linda Wiltshire 10th Oct 2022

As a family we were pleased with the respectful way the arrangements and actual funeral were conducted. 

5 Phillip Henry 19th Jul 2022

We have used the services of Co op Funeral Care eight years ago when our brother passed away which is why we returned to them for our Mum's funeral. Once again we were very pleased with the service that we received. It all went perfectly. The day of the funeral turned out to be just as we wanted. Everyone we dealt with from start to finish was caring, sensitive and compassionate. Special thanks to all concerned at Co Op Funeral Care Prescot. You did our Mum and her family proud.

5 Stephen McKenna 12th Jul 2022

As for anyone who in the situation where they need this service we were at your lowest ebb, and it was nice to be looked after through the process by the team at Prescot, we told them what we needed and from that point everything was taken care of seamlessly with phone calls to keep us up to speed on what was happening and help and advice, feels like a daft thing to say here but the day of the service could not have gone better given the occasion! i hope that that makes sense

5 Louise Judge 16th May 2022

Excellent service, Nicola was amazing the same as Derek, Rob and all staff on the day of the funeral! 
Couldn’t recommend enough 

5 Denise Brewer 25th Apr 2022

So happy with your service my dad had the best send off thank you all so much and Andrew was great and Nicky thanks again xx

5 Jean Walsh 4th Apr 2022

Thanks for your service thay we're very grateful in there service

5 Les Davies 14th Feb 2022

The service throughout was exceptional. Everyone's caring and friendly approach at these most difficult of times helped us get through with the minimum amount of fuss. From our first meeting at the office to saying farewell to the director and everything in-between, the service and attention we received was so professional from everyone involved and we can't thank you enough.

4 Tonia Bryan 9th Feb 2022

Nicola from Prescot was really helpful, we did have an issue with the headstone removal hence 4 stars but Nicola sorted this and the problem was resolved and we were happy with the outcome.   Funeral went smoothly so thank you to Nicola and the team.

5 Allison Sutton 8th Feb 2022

Very good. Could not fault the service. I recommend to those who unfortunately need a funeral director 

5 Linda O'keefe 31st Jan 2022

Was really great Rio was magnificent so supportive, helped us every step of the way 

5 Sandra Parkinson 17th Jan 2022

Nicola looked after us from start to finish. Made a very difficult time more bearable. Made lots of suggestions which we would not have thought of. An excellent service.

5 Ken Wardale 4th Jan 2022

Co-op in prescot organised a cremation for our late sister.  We were impressed from the outset and ultimately we managed to organise a fitting tribute which was good value and professionally very well organised. The Director  - Nichola was courteous, sensitive and accessible throughout and we could not have asked for better assistance in what is a very stressful time. 

5 Kenny Thompson 29th Dec 2021

From when we first went in to the Prescot office, everything we asked for was done in a professional, and also a personal manner
Nicola who was the person who we dealt with kept us informed every step 
We really did appreciate everything she and the Co-Op did for us.