Richard and Shannon Jenkins Funeral Directors

5 Stuart Wade 16th Aug 2021

Richard and Shannon provided an outstanding and always considerate service and care. Nothing was a problem and they were available at all times to answer any queries. Truly outstanding service with tremendous empathy throughout.

5 Gemma Jones-Grant 15th Aug 2021

Very professional will definitely use them again

5 Sarah Donnelly 27th Jul 2021

Best funeral directors there is. Wouldn't use anyone else my mum had an amazing send of with rsj funeral directors recently and also used them for my dad a few years ago they really do go above and beyond.

5 Laura Kennedy 26th Jul 2021

Shannon made everything as easy as possible and helped with any added extras. Thank you

5 Gary Wilson 26th Jul 2021

The care we received when arranging our mums funeral was outstanding. Shannon led us gently through the whole unbearable process and her kindness and compassion was greatly appreciated as was the professionalism of the whole team. We would not deal with anyone else in the future due to how they helped us through. Thank you .

5 Kerry Lawson 26th Jul 2021

From the first phone call I had to make Shannon was amazing and smoothly took me through the whole process. From start to finish both Richie and Shannon where amazing. The funeral was everything my mum had wished it to be and everything ran very well. Huge thank you to Richard & Shannon Jenkins and all the staff. Highly recommend.

5 June Asquith 21st Jul 2021

Richard and Shannon made a difficult time much easier by their kindness and support and guided us through the variety of options.

5 Marzena Malinowska 21st Jul 2021

Very professional 
High standard 
Very friendly 
That’s exactly what we need in this difficult time . 

5 Denise Barrett-Baxendale 14th Jul 2021

I am leaving this review on behalf of my family following the recent loss of our beautiful dad.

I must start by saying, having the responsibility, as my sisters and I did, to arrange our dad’s funeral, was a responsibility we all took exceptionally seriously and has always been one of those events that we have spoken about never wanting to have to arrange.

We have been exceptionally fortunate as a family, to have had our parents in our lives until we have reached middle age, but that doesn’t make things any easier, everyone’s loss is devastating to them and our little family was, and remains, truly devastated.

We selected RSJ Family Funeral Directors because we had heard so many positive things about the company from friends and colleagues, however, we have to say, we didn’t really understand just what was required and how RSJ would reach out and support us - and their support was truly amazing!

From the initial call and booking with Shannon, to t ... he first meeting she held with my sisters and me, the professionalism and the quality of service provided was outstanding. From the way they helped personally guide us through what we needed to do, provided options and recommendations for us when we felt things were too difficult to think about at that time, and how efficient and effective they were in delivering the funeral service, meant that we had a flawless opportunity to show our respects to our dad and support our mum through this very painful period – they really did offer an impeccable service and we actually feel really proud of how we celebrated our dad’s life on the day of his funeral.

I think for my family, what we came to feel very quickly was that RSJ understood us, they knew our dad and our family – even though we had never met before – and they were able to articulate our requirements and put them into action.

Richard Senior and all the rest of the team were exactly the same. The way they greeted us when we came to the chapel to pay our respects, to the calm, peaceful and beautifully prepared chapel and the dignity shown to our dad and our family as we struggled with our grief on the day of the service was just first-class.

Another point that we discussed as a family was the environment that they have created in the chapel. We all have a perception of what a funeral parlour will be like, and for many, that is really quite daunting. However, the beautiful spaces that they have created took all of that fear away and made us feel that our dad was safe, secure and truly at peace.

Thank-you again Shannon, Richard Senior and all the team, we are exceptionally grateful.

Warmest wishes,
Denise Barrett-Baxendale (on behalf of my mum and my sisters)
 more

5 Kirsty Lucas 12th Jul 2021

What can I say it was the hardest day of my life but this company was amazing they looked after me in every way and took all my stress from the family that you so much ❤️

5 Elaine Campbell 12th Jul 2021

As a family we cannot thank Richard and Shannon enough. From our initial phone call to the service they treated us like a member of their family. Our gorgeous dad was looked after with exceptional care.
Thank you for all your care and support shown during the most difficult time in our life.

5 Jeanette Ford 12th Jul 2021

Would like to Thank Shannon Ritchie and the lads for your care and compassion for the way you where their for myself and my family and for taking care of my beautiful daughter Alex.I cant thank you all enough god bless you all .Jeannette, Patrice ,Ronnie and Lee Ford

5 Michel Patel 7th Jul 2021

Without any reservation, my family and I can thoroughly recommend Richard and Shannon Jenkins for any funeral requirements. Their attention to detail and their friendly manner made a sad occasion much more bearable. Everything went smoothly and we felt well looked after! After using them for my husband’s funeral, I would have no hesitation in engaging their services in the future and recommending them to family and friends.

5 Elizabeth Venables 6th Jul 2021

Absolutely fantastic people. Lots of support, kindness and guidance given.

5 Elaine Patterson 28th Jun 2021

We recently had the sad occasion if burying our lovely brother/uncle. We've previously met Shannon when we had another funeral in her previous office. We wanted to go with Shannon again so we're so happy our family member advised where she is now established. Shannon is such a lovely lady, very easily to talk to. She does a very professional job and is very courteous. Nothing is too much trouble for her. We also met her son Ryan this time and he too was very professional and courteous throughout. He looked after us so well too. We hope we don't have to arrange any more funerals for a very long time but if we do we will kot hesitate in.contacting Shannon/Ryan again. They come highly recommended, they did our Ken proud and we're so happy we chose them again

5 Ray Berry 28th Jun 2021

RSJ was very helpful they are very knowledgeable in there job helping us to prepare for the funeral gave us plenty of time and effort towards dad's funeral and on the day everything went well I could not fault them at all I will be sending a little something for all the help thay gave us

5 Paul Dames 28th Jun 2021

We have used Richard & Shannon’s services before, a fantastic family business, sensitive to a family,s needs dealing with all that a bereavement brings to a devastated family we can’t thank them enough for all there help with our brothers funeral 

5 Karen Molyneux 28th Jun 2021

Shannon and Richard and all the staff were so kind professional and helped make our loss that bit easier . I could not recommend them highly enough, all I can say is thank you so much 

5 Maureen Cain 28th Jun 2021

So helpful and professional from the beginning, we cannot thank you enough for everything you have done for us at such a sad time. Nothing was too much to ask, so thank you from the bottom of our hearts xxx

5 Karen Atherton 21st Jun 2021

Shannon provided wonderful customer care and helped me to design the perfect funeral for my beautiful mum, including horses and carriage, lovely fresh flowers, a piper and a truly memorable service. All arranged in 7 days. Richard and Shannon Jenkins funeral directors provided a professional yet personal service at the worst time if my life. Thank you all so much for your care and kindness. 

5 Jacqueline Dawber 21st Jun 2021

Shannon was very helpful, professional and sympathetic in the planning of our Mother’s funeral, keeping us informed throughout. 
The whole Jennings family went above and beyond our expectations which helped enormously with our loss.

5 Anna Meredith 21st Jun 2021

The whole team at RSJ were really supportive from beginning to end. They kept us informed every step of the way and our loved one was treated with the dignity and respect that can only be achieved from a well run independent family business. I would definitely recommend their services in future.

5 Pat Williams 17th Jun 2021

The personal service of Richard & Shannon, and their family was exemplary and the support afforded to both myself & my husband following the loss of my beloved sister was second to none. Their assistance in arranging everything from flowers to church service,choice of hymns, orders of service and memorial cards, to guidance and advice during covid guidelines,was invaluable to us, and ensured that there were no problems throughout the whole process. My grateful thanks and appreciation goes to RSJ without reservation.

5 Charlotte Dagg 17th Jun 2021

Brilliant service. 
Couldn’t fault Richard and Shannon Jenkins. 
Shannon was a massive help organising my aunts funeral and can’t thank her enough! 

5 Barbara Mathias 15th Jun 2021

Fantastic support and help to our family at such a sad time. Professional to the core and I would recommend this firm whole heartedly.