Debbie Bennett Funeral Directors, Old Roan

5 Brian Reed 18th Dec 2024

My wife passed away in May of this year and it has taken me a long time to be able to speak or write about it, so this review is long overdue for which I apologise. Debbie Bennet has to be one of the best funeral services on Merseyside. Debbie and Wendy have an amazing ability to connect, liaise, care and have great empathy with bereaved people. Wendy has a heart of gold and offers support way beyond the normal remit of the service that is provided. Debbie even assisted with DWP paperwork. I can’t praise the service highly enough and struggle to find words that do this significantly enough. Having used three other different funeral services in the last three years , Debbie Bennet and all her staff will be who I return to whenever needed in the future. I thank them wholeheartedly for how they helped me through a very dark time. Love these people, genuinely grateful they are here for all. Brian 

5 Brenda Roberts 18th Nov 2024

Very friendly and helpful service from the start to finish, couldn’t do enough for us at this sad time. 

5 Pat Clarke 17th Nov 2024

The Clarke family can't thank Wendy and Sue enough for all their help and support through this difficult time.
We were kept informed and nothing was too much trouble, they had taken all the stress away even though we had to bring Frank home from Oxfordshire.
Sue opened up on her day off to allow family members who had travelled to Liverpool from London to see Frank one last time.
They took care of all the family, not just Frank.

5 Allister Wright 11th Nov 2024

Received a very warm and empathic service that was able to be tailored to the specific wishes of my wife. Service received was above my expectations.

5 John Smith 11th Nov 2024

Debbie Bennett's Old Roan were absolutely amazing and we couldn't have wished for a better service. From beginning to end, everything was faultless, which is exactly what you hope for at such a sad time.

On the day of the funeral, Carl and the drivers were extremely smart and professional, adding touches of respect that everybody commented on.

Massive thanks go to Wendy, a lovely lady who co-ordinated everything with a genuine warmth and helpfulness that's exceptional nowadays. Nothing was too much trouble for her.

Overall, we truly couldn't be more satisfied and would wholeheartedly recommend them.

5 Carrie Sealeaf 5th Nov 2024

I came to DBFD to look for the best funeral plan for my dad I was greeted by the lovely Wendy who gave me the best advice in choosing the plan we was looking for. Sadly my dad passed away the following week I went to see Wendy to let her know he had passed and the level of her going above and beyond was unbelievable she could not do enough for me and my family calling me up asking how I was doing even popping in to have a little chat was never a big deal she would take the time to make me a cuppa and have a little talk. Even opening up early so I could come see my dad before I went to work.

On the day of the funeral everything went perfect thank you Gemma.

I can’t recommend this company enough thank you for all the support we was given 

Carrie Sealeaf

5 Trevor MacArtney 31st Oct 2024

In what has been a very emotional and traumatic time for us Debbie Bennett Funeral Directors have been absolutely brilliant. Wendy, Carl and David - I can’t thank you all enough for your support, compassion and kindness throughout this difficult time. Thanks also to Bernie for delivering a wonderful service and tributes to my dad. Thank you all again from the bottom of our hearts 

5 Jenn Donnelly 26th Oct 2024

Wendy made us feel so comfortable from our first visit and was amazing throughout the whole process. Nothing was too much trouble and I was happy that my husband was in such good care

5 Hallie morland 25th Oct 2024

I can’t thank the team enough for the exceptional care and compassion they provided throughout the process of arranging my dad’s funeral. Wendy, in particular, went above and beyond to ensure every detail was perfect and every wish was honored. From the beginning, she handled all of our needs with such attentiveness and patience, making what could have been a stressful time feel manageable and even comforting.

Wendy arranged for me to visit my dad early in the chapel, allowing me the precious time I needed, which meant so much. Her warm presence and dedication to honoring him helped bring a sense of peace and reassurance, knowing he was in such caring hands. She treated him with dignity, played his favorite songs, and created an atmosphere that felt truly personal and respectful. Wendy’s thoughtful nature and natural ability to make people feel at ease were exactly what I needed; she made the entire experience as smooth and comforting as possible.


I’m deeply grateful to Wendy and the entire team for their kindness, professionalism, and the genuine respect they showed my dad.

Additionally, Gemma served as the funeral director on the day, ensuring that every moment ran seamlessly. Thanks to her careful attention to detail, the service flowed beautifully, creating a warm and personal atmosphere. Many attendees expressed that it was the most heartfelt and thoughtfully arranged funeral they had ever experienced.

5 Shirley Roberts 23rd Oct 2024

What can I say the way Wendy did everything for me was above and beyond anything I could of asked for very helpful and professional in every way I would recommend Debbie Bennett's to anyone . Thank you so much for all your care xx

5 Ann Burns 15th Oct 2024

We couldn’t thank Debbie Bennett’s enough. 
Especially Wendy who talked us through everything with the utmost care & consideration. 
She was like a therapist for us & we’ll be forever grateful 

5 Frances Prendergast 12th Oct 2024

Extremely compassionate and caring helped the family deal with the funeral step by step. Lovely service and excellent customer service by all involved.

5 Catherine Silker 27th Sep 2024

From start to finish they were very professional, caring and it also felt like i was the only one beung looked after they are the best nothing was to much trouble they always fitted in around my needs, i would recommend them to anyone looking for funeral services especially Wendy she was so caring and empathetic.

5 Stacey Harkins 12th Sep 2024

Amazing service from start to finish and wendy was so lovely very helpful always a phone call away with any questions you need to ask just amazing 

5 Jackie Rafferty 7th Sep 2024

I genuinely don’t know where to start.  
Sadly we know when you have to engage the services of a funeral director it’s one of life’s tough tasks, after all it is a business, previous experiences of organising funerals has always left me feeling somewhat aggrieved because costs were hidden and vulnerabilities abused.

NOT this time, hand on heart from the initial call up to on the day care, Debbie’s team went above and beyond, costs were transparent, staff made us feel like family, all whilst seamlessly helping us through the most difficult of times
Its never easy to deal with organising a funeral but will be forever grateful to Wendy, Carl and the Old Roan team for your love, support, professionalism and service you were outstanding 🤍

5 Margaret Pascoe 5th Sep 2024

Absolutely amazing helpful and caring staff. Would definitely recommend so glad i decided to go with Debbie Bennett.Wendy thankyou for everything from the bottom of my heart ❤️xxx

5 Jimmy Fagan 26th Jul 2024

From day one the service we received was amazing the care and the time and compassion we as a family received from you was fantastic Wendy who seen us on a daily basis is a credit to the company Wendy was so compassionate I don’t think we would be were we are today the whole team was amazing thank you so much from all the family 

5 Jean Thompson 9th Jul 2024

Absolutely perfect in every way front start to finish. Professional and very caring. Cannot find a fault whatsoever

5 Brenda Hay 11th Apr 2024

I would highly recommend Debbie Bennett Funeral Directors.
They looked after our Mum with respect and dignity.
Wendy in Copy Lane, was helpful, respectful and guided us through this difficult time, offering us advice and support.
On the day of the funeral, David our Funeral Director and his team were compassionate and thoroughly professional.
A first class service provided from start to finish. Thank you.

5 Debbie Bennett 11th Apr 2024

Debbie Bennett Funeral Directors are amazing , I cannot thank them enough especially Wendy , nothing was too much trouble for her, she is so professional and caring plus she kept us topped up with tea and biscuits. The chapel of rest in Copy Lane is just beautiful.
Big thank you for the men on the day who were all so smart and helpful and a big thank you to Joanne who looked after us on the day, she took care of everything and gave my dad the prefect send off. xxx

5 Ann Taylor 11th Apr 2024

Wendy was so caring and professional, she looked after my dad with such a caring manner. All the staff on the day were outstanding , the cars were immaculate. The funeral home itself is so beautiful and homely, I would definitely recommend Debbie Bennett’s . Without a doubt . Thank you so much . Xx 

5 Helen Llewellyn 11th Apr 2024

The service we recieved from debbie Bennett, was amazing they went above and beyond for my self and my family.

5 Martin Halsall 11th Apr 2024

Wendy and the team were  superb from the day we met them to the day of the funeral. They were very supportive for all our  needs throughout this difficult period. 
Thank-you  very much. 
The Halsall family.