H C Grimstead Funeralcare, West Drayton

5 Loretta Houghton 8th Apr 2024

They were so helpful and caring and made everything on the day go so well.
I am really glad we chose to go with you. Thank you to each and every staff member who was involved in my Mothers funeral.

5 Gaye Graham 8th Apr 2024

Excellent service and dealing with Chelsea was simple and respectful 

5 Roy Hughes 20th Mar 2024

Very good from start to finish, help all the way. The only hiccup was having to find and ask the crematorium about collecting the ashes our selves but this could have been a miss communication between services.
Overall I would recommend the service.

5 Yvonne Tillyer 5th Mar 2024

quike and simple is what we asked for, very supportive

4 Gary Angell 12th Feb 2024

Would have been a 5 star rating if we hadn't gone to wrong cemetery first. A big thank you to Martin and Chelsea who were very professional and nothing was to much trouble.

5 Kathleen Blackburn 12th Feb 2024

Everything went very smooth from start finish
Everyone was caring and very professional from the admin side to the actual Funeral. 

5 Donna Waghorne 29th Jan 2024

Chelsey and Martin were very professional and understanding. The day went smoothly and Dad had the send off he deserved. I would like to say Thank You very much.

5 Clive Hurdle 29th Jan 2024

We felt supported and considered throughout the whole process. We were particularly touched that the team have a moment with the deceased before leaving the funeral parlour, and acknowledge the person they were; it made it feel more personal. Chelsey and Martin have been reassuring and efficient and I can wholeheartedly recommend the funeral directors.

5 Emma Saunders 25th Jan 2024

Would like to thank the whole team for their help,guidance and support

5 Lisa Buck 22nd Jan 2024

Professional and went above and beyond to make our funeral for Mum extra special. Martin/Chelsey put us at ease from the moment we met when our emotions were very raw. Martin was exceptional he was reassuring and nothing was too much trouble  

5 Jane Pettifer 22nd Jan 2024

Supportive and thoroughly understanding of what was needed for the care of a loved one. They liaised with GP, Coroner’s Officer, Crematorium and myself. Helped reassure me that all was in hand at each stage of the process caring for my loved one and keeping him safe. So grateful. Thank you.

5 Sharon Donnellan 15th Jan 2024

Wonderful service, good communication, very caring

5 Michael Caroll 8th Jan 2024

Martin and Chelsea were very sympathetic and helpful during, what was a very stressful time for me and the family. The funeral was very efficient. Everything ran smoothly. The whole team were a credit to the company. 

5 Nicola Hicks 13th Nov 2023

Both Chelsea and Sandra were very helpful, sensitive and attentive especially in view of their workload given the closure of the Ealing branch. I have not yet collected the ashes or casket purchased so can’t comment on that part of the process.

5 Christine Northam 8th Nov 2023

So helpful and kind from start to finish 

5 Sylvia Cadette 24th Oct 2023

Absolutely amazing from start to end. Sandra and Chelsey were very professional and so helpful considering this was the first time we have had to arrange a funeral. Their guidance and expertise were very much appreciated. Would highly recommend

5 Mark Gregory 23rd Oct 2023

Great service from Grimsteads west Drayton personable helpful and so sympathetic 
Sandra and Chelsea are amazing thanks so much 

4 Leslie Sinclair 16th Oct 2023

We were at a loss what to do as this was the first time we, as a family, had to arrange a funeral.
It was all quite daunting and upsetting however they put us at ease and guided us though the whole process, being there whenever we guidance.

5 Jordan Driutti 2nd Oct 2023

The staff supported me through this ordeal in a humane and professional manner. I would like to thank them all.

5 Michael Roberts 26th Sep 2023

Professional handled, empathetic and sensitively handled throughout.

5 Wendy Birch 12th Sep 2023

Very helpful in this sad time

5 Douglas Green 11th Sep 2023

H c Grimstead were a great help to my family and myself whilst dealing with my mums funeral
It's not an easy time when losing a loved one but the team at West Drayton very compassionate and did all they could to help us.
Big thank you to Chelsey and Martin .

5 Julie Barrett 16th Aug 2023

I was really lost when it came to arranging a funeral, I didn’t know where to start but everyone was so kind and helpful at Grimstead in west Drayton. I found the funeral taking shape with their help and the actual day was as perfect as could be under the circumstances. 

5 Gary Wait 14th Aug 2023

Fantastic staff and great service.

5 Robert Warne 18th Jul 2023

With everything around you in turmoil it was good to go to the undertakers and have all the arrangements covered in one visit. The team seemed fully trained and acted in a professional manner. Not sure if this is an appropriate phrase but I would use them again.