Hammersmith Funeralcare

83 reviews

Latest Verified Reviews

Pauline Lavelle 25th Jul 2022

Sebastian and his team of drivers on the day of the funeral were superb. The offices are severely understaffed hence the 3 stars. On trying arrange the funeral we didn't receive an uninterrupted one to one which all bereaved families deserve as there was only one person to assist us, answer the constant phone calls and the door, assist another family who'd come to view their relative in the Chapel of rest and to move coffins. It made an awful situation worse. Although, the poor lady did her absolute best. The staff were fabulous, CoOp, not so much, the business needs to take better care of their staff especially as they have such good people doing the customer facing roles

Michelle Currall 22nd Jul 2022

Very helpful and supportive. Gave lots of time to help us arrange the funeral for our friend.

Peter Dolan 18th Jul 2022

Plaque inscribed incorrectly, branch closed on week of funeral, not informed about this until Friday before closer, calls directed to call center with shockingly poor service, no note on door advising branch closed, no instructions for florist deliveries, went to collect ashes the following Tuesday, found flowers meant for the cremation lying on floor of branch, cannot thank people for sending flowers as I will don't know how many failed to arrive, branch "manager" unconcerned throughout just kept repeating " oh yes, I would be upset if it was me" truly shocking and painful experience

Reviews

Location

162 King Street
Hammersmith
London
Middlesex
W6 0QU

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About Us

As Hammersmith Funeralcare is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Hammersmith Funeralcare is an ethical, member-owned funeral director in London. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Hammersmith Funeralcare can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their London funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in London, Hammersmith Funeralcare take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Hammersmith Funeralcare in London is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Hammersmith Funeralcare today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 3 Pauline Lavelle 25th Jul 2022

    Sebastian and his team of drivers on the day of the funeral were superb.
    The offices are severely understaffed hence the 3 stars. On trying arrange the funeral we didn't receive an uninterrupted one to one which all bereaved families deserve as there was only one person to assist us, answer the constant phone calls and the door, assist another family who'd come to view their relative in the Chapel of rest and to move coffins. It made an awful situation worse. Although, the poor lady did her absolute best. The staff were fabulous, CoOp, not so much, the business needs to take better care of their staff especially as they have such good people doing the customer facing roles

  • 5 Michelle Currall 22nd Jul 2022

    Very helpful and supportive. Gave lots of time to help us arrange the funeral for our friend.

  • 1 Peter Dolan 18th Jul 2022

    Plaque inscribed incorrectly, branch closed on week of funeral, not informed about this until Friday before closer, calls directed to call center with shockingly poor service, no note on door advising branch closed, no instructions for florist deliveries, went to collect ashes the following Tuesday, found flowers meant for the cremation lying on floor of branch, cannot thank people for sending flowers as I will don't know how many failed to arrive, branch "manager" unconcerned throughout just kept repeating " oh yes, I would be upset if it was me" truly shocking and painful experience

  • 5 Clare Browne 11th Jul 2022

    Everything was excellent. At every stage, from initial contact, to the collection of the body, to the planning of the cremation, it was all done with compassion and understanding. 

  • 5 Tuan Truong 11th Jul 2022

    I'd recommend about your funeral services to anyone in the future! From:Anhtuan Truong

  • 5 Martha Brennan 29th Jun 2022

    Jaime was very helpful and clear throughout the process. 

  • 5 Roy Pershad 27th Jun 2022

    Excellent service.

  • 5 Anne Patterson 30th May 2022

    .

  • 5 John Grigg 23rd May 2022

    Very kind and sympathetic. Would recommend to others. John

  • 5 Sunee Niyomchan 16th May 2022

    Excellent service, very good support and help every step of the way!

  • 5 Katherine Ray 12th May 2022

    Jaime was marvellous, kind and thoughtful throughout the entire process and Seb was wonderful at the Chapel. Thank you.

  • 5 Susan Barbara Van Dyk 20th Apr 2022

    Helpful and sympathetic.

  • 2 Andres Laforne 17th Apr 2022

    Didn’t find their service helpful at all, just did the bare minimum. Legal dept weren’t interested after they found out there was no probate, didn’t send a link as requested for guidance. Charged £100 for delivery of ashes when I actually picked them up. Lazy.

    Kate Harling replied
    I am sorry to hear that you are not happy with the service. Please can you contact our Client Relations Team 0800 083 6301 or email us on funeral.clientrelations@letsco-operate.com
  • 5 Shirley Findlay 13th Apr 2022

    Jamie & Catherine were very helpful and kind with dealing with my brother's funeral, nothing was too. I would be forever grateful that we had that them arranging Ray's funeral.

  • 5 Iain Drain 12th Apr 2022

    Very professional service 

  • 5 Ann Maria Royce 12th Apr 2022

    Very helpful, pleasent people. A lovely service for my aunt, nice surroundings at cemetry.

  • 5 Robert Austin 21st Mar 2022

    The service went brilliantly, it served as a very fitting tribute to my father's memory

  • 5 Nigel Polmear 21st Mar 2022

    A first rate service thank you.

  • 1 Angus McIntosh 14th Mar 2022

    I will write to explain, but PLEASE, PLEASE remember, the two in the Hammersmith office were wonderful

    Its the system which is NOT NOT good

  • 5 Nigel Crewe 7th Mar 2022

    Simple and straightforward. Thank you.

  • 5 Clare Ruff 28th Feb 2022

    Very good service and very kind people

  • 5 Veda Burch 21st Feb 2022

    I visited the Funeral Care Home in Hammersmith and was well pleased
    with their service. All the staff were very kind, polite, helpful and made you feel
    welcome. I will recommend them to my friends.

  • 5 Victoria Wright 21st Feb 2022

    I could not recommend them enough, The staff at the Hammersmith branch was amazing. They really don’t get paid enough.
    Thank you so much 
    Victoria x

  • 5 Princess Marshall 14th Feb 2022

    The funeral director completed an excellent job. I was very happy with the service. 

Address
162 King Street
Hammersmith
London
Middlesex
W6 0QU

Open map

Latest Verified Reviews

Pauline Lavelle 25th Jul 2022

Sebastian and his team of drivers on the day of the funeral were superb. The offices are severely understaffed hence the 3 stars. On trying arrange the funeral we didn't receive an uninterrupted one to one which all bereaved families deserve as there was only one person to assist us, answer the constant phone calls and the door, assist another family who'd come to view their relative in the Chapel of rest and to move coffins. It made an awful situation worse. Although, the poor lady did her absolute best. The staff were fabulous, CoOp, not so much, the business needs to take better care of their staff especially as they have such good people doing the customer facing roles

Michelle Currall 22nd Jul 2022

Very helpful and supportive. Gave lots of time to help us arrange the funeral for our friend.

Peter Dolan 18th Jul 2022

Plaque inscribed incorrectly, branch closed on week of funeral, not informed about this until Friday before closer, calls directed to call center with shockingly poor service, no note on door advising branch closed, no instructions for florist deliveries, went to collect ashes the following Tuesday, found flowers meant for the cremation lying on floor of branch, cannot thank people for sending flowers as I will don't know how many failed to arrive, branch "manager" unconcerned throughout just kept repeating " oh yes, I would be upset if it was me" truly shocking and painful experience

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