Rouse & Co. Independent Funeral Directors

312 reviews

An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Derek Gibbs 25th Feb 2021

Mark looked after Mum and all the family in the most caring manner. He was there from the very first phone call. A family business, Rouse & Rouse treat you they way they would want to be treated themselves. Thank you so much Mark.

Michelle McKay 23rd Feb 2021

Rouse & co was amazing with our dads funeral, Mark went above and beyond giving our dad the best send off. Mark took all the worries about the day out of our hands, he was always there if we needed him. Would highly recommend Rouse & co. Thank you so much Mark and your team xx

Mark Feeley 21st Feb 2021

Rouse and Company have been extremely supportive from start to finish. Like most people, we knew very little about the funeral process, but Mark and his team were extremely supportive and helpful from the very first phone call and are still helping us today, after the cremation has taken place Rouse and Company have been extremely helpful throughout the whole process, and this has been greatly appreciated by the whole family. Nothing has been too much trouble, and the team have responded quickly to every question We know these are difficult times and the teams professionalism has shone through. I would definitely recommend Rouse and Company to anyone looking for an excellent, supportive and responsive Funeral Directors.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 020 8051 9537

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Derek Gibbs 25th Feb 2021

    Mark looked after Mum and all the family in the most caring manner. He was there from the very first phone call.
    A family business, Rouse & Rouse treat you they way they would want to be treated themselves.
    Thank you so much Mark.

    Mark Rouse replied
    Thank you Derek.
  • 5 Michelle McKay 23rd Feb 2021

    Rouse & co was amazing with our dads funeral, Mark went above and beyond giving our dad the best send off. Mark took all the worries about the day out of our hands, he was always there if we needed him. Would highly recommend Rouse & co.
    Thank you so much Mark and your team xx

    Mark Rouse replied
    Thank you Michelle.
  • 5 Mark Feeley 21st Feb 2021

    Rouse and Company have been extremely supportive from start to finish.

    Like most people, we knew very little about the funeral process, but Mark and his team were extremely supportive and helpful from the very first phone call and are still helping us today, after the cremation has taken place

    Rouse and Company have been extremely helpful throughout the whole process, and this has been greatly appreciated by the whole family.

    Nothing has been too much trouble, and the team have responded quickly to every question

    We know these are difficult times and the teams professionalism has shone through.

    I would definitely recommend Rouse and Company to anyone looking for an excellent, supportive and responsive Funeral Directors.

    Mark Rouse replied
    Thank you Mark.
  • 5 Sue Brewer 21st Feb 2021

    Excellent service from Mark at Rouse & Co. So helpful, kind and understanding and made the whole process straight forward as possible at such a difficult time. Would highly recommend them! 

    Mark Rouse replied
    Thank you Sue.
  • 5 Linda Unger 20th Feb 2021

    Rouse and Co were unbelievable, so caring, helpful, and nothing too much trouble. They arrived at the house earlier to give us time to see floral tributes.
    I wouldn't hesitate in recommending them, would give 6 stars if I could.

    Mark Rouse replied
    Thank you Linda x
  • 5 Jason Nye 20th Feb 2021

    Mark was outstanding in his job he made us feel very at ease with his calming voice and made the whole process of organising my dads funeral more bearable 

    Mark Rouse replied
    Thank you Jason.
  • 5 Anita Farrington 20th Feb 2021

    Mark, you guided me through every step when arranging my mum’s funeral during such a distressing time.  Every idea or request I had was welcomed, and granted.  Mum’s funeral was perfect.  I have received so many messages since the day saying just how wonderful the funeral and service was.  Also thanks to Grace, the celebrant, who carried out the service as requested expertly and with such warmth, just like she was part of our family.  One last thing, thank you for taking care of my darling mum xx

    Mark Rouse replied
    Thank you Anita.
  • 5 Jean Kabasomi 20th Feb 2021

    Great service and support throughout the process. Would definitely recommend

    Mark Rouse replied
    Thank you Jean.
  • 5 Basil Towfiq 15th Jan 2021

    A sincere vote of thanks from the Towfiq family to Mark who administered the funeral of Sinan. The funeral was managed efficiently sensitively and very professionally from start to finish. We could not have wished for a better service than we received from this company. I recommend them highly.
    Thank you

    Mark Rouse replied
    Thank you Basil.
  • 5 Tracey Pink 15th Jan 2021

    Mark and the team looked after us recently for my dad funeral.

    They were transparent with prices and we paid exactly what we expected. Communication with them was easy and timely. Getting back to us very promptly when we reached out and preventively when required.

    They choose a celebrant, Grace, for us who could not have a better person to help us celebrate my dad’s life.

    I genuinely couldn’t recommend them higher and thank them all.

    Mark Rouse replied
    Thank you Tracey.
  • 5 Michael Lidbury 14th Jan 2021

    Faultless service, very personal and made a very difficult time bearable.
    Thank you Rouse and Co.
    When I eventually go I’d be happy for rouse and co to sort me out 👍.
    Mike lidbury 

    Mark Rouse replied
    Thank you Michael.
  • 5 Clare McVey 16th Dec 2020

    Mark at Rouse and Co. dealt with everything for us without any fuss and with clear information and instructions. He asked questions in a respectful way, understanding our distress. Even though we had little time to organise everything it certainly didn't feel like he was rushing us. He was respectful, kind and understanding, and I was pleased with how everything went.

    Mark Rouse replied
    Thank you Clare.
  • 5 Zoe Evans 14th Dec 2020

    I can’t rate Mark’s and his team highly enough. Mark was so kind and professional during a very difficult time for your family (& global pandemic). He went out of his day to make us comfortable and supported. 

    Mark Rouse replied
    Thank you Zoe.
  • 5 Ann Roberts 13th Dec 2020

    Mark Rouse and his team gave exceptional service during a difficult time for us.
    He provided compassionate, discrete and professional help 
    which was much appreciated.
    I highly recommend them.

    Mark Rouse replied
    Thank you Ann.
  • 5 Simone Sobers 13th Dec 2020

    Mark from Rouse & Co is truly compassionate, genuine and professional. He really helped myself and my family through a difficult time. Nothing was ever too much trouble and he always answered my questions promptly and with sincerity. Mark always kept me in the loop on next steps and really took the time to get to know myself and my family. It truly felt like a friend was looking after us. I would highly recommend his services - losing a loved one is so hard and I truly thank Mark for making the process just that little easier. Thank you so much Mark, all the best to you and your family.

    Mark Rouse replied
    Thank you Simone.
  • 5 Donna Shoulder 1st Dec 2020

    Mark and his team were excellent,. Kind, caring and very professional. We can't thank them enough.

    Mark Rouse replied
    Thank you Donna.
  • 5 Claire Golding 1st Dec 2020

    2nd time using their services. Excellent service as always. Couldnt reccomend highly enough. Thank you so very much.

    Mark Rouse replied
    Thank you Claire.
  • 5 Rishelle Richards 30th Nov 2020

    I’ve had the best experience with rouse & co. They was very helpful and understanding and made what was a such a difficult time for me and my family so much easier 10/10 service would highly recommend. Thank you mark the utter kindness you shown to me and my family will never be forgotten.

    Mark Rouse replied
    Thank you Rishelle.
  • 5 Anna Ghit 28th Nov 2020

    Thank you so much Mark for the beautiful service and arrangements for Mum, You are very kind and compassionate both you and CarrieAnn, on such a difficult time. Will recommend you to all my friends and family.  Dont know how we would have got through it all without your kindness.  Best Wishes take care. Anna & Family

    Mark Rouse replied
    Thank you Anna.
  • 5 Maria Seeley 28th Nov 2020

    Mark was Fantastic in dealing with the family and meeting all that is required.
    He went far and beyond to help...
    I would recommend His Funeral directors firm anyway.. Very professional 👏 Thanks a million 🙏 👍 God bless you

    Mark Rouse replied
    Thank you Maria.
  • 5 Maria Seeley 26th Nov 2020

    Mark and his Crew did an excellent and professional 👏 Job.
    Especially Mark was very Good at at handling the whole matter very well.He is an amazing Guy...
    I would recommend everyone to use his funeral directors service anyway..

    Mark Rouse replied
    Thank you Maria.
  • 5 Alison Wilcock 25th Nov 2020

    It’s a hard time for family’s but Mark was so kind and helped me through the whole process.
    You and your loved ones are in good hands with this company!
    I will be forever grateful 

    Mark Rouse replied
    Thank you Alison
  • 5 Simon Cairns 24th Nov 2020

    Very professional and polite, everything went as planned.
    Also funerals are expensive Rouse were very competitively priced.

    Mark Rouse replied
    Thank you Simon
  • 5 James Pickard 9th Nov 2020

    I was very pleased with the service from Mark and the team at Rouse and Co.

    At such a difficult time for us they acted with humility, care and expertise.

    Mark's friendly, good humoured approach was exactly what was needed.

    I cannot recommend Rouse and Co highly enough.

    Mark Rouse replied
    Thank you James
  • 5 Tom Stoker 5th Nov 2020

    Mark is a true professional. Nothing was too much trouble. He responded within minutes to any query we had. Courteous, dignified and human he made a difficult time bearable. I cannot recommend him and Rouse and co. highly enough.

    Mark Rouse replied
    Thank you Tom.

Address
10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Derek Gibbs 25th Feb 2021

Mark looked after Mum and all the family in the most caring manner. He was there from the very first phone call. A family business, Rouse & Rouse treat you they way they would want to be treated themselves. Thank you so much Mark.

Michelle McKay 23rd Feb 2021

Rouse & co was amazing with our dads funeral, Mark went above and beyond giving our dad the best send off. Mark took all the worries about the day out of our hands, he was always there if we needed him. Would highly recommend Rouse & co. Thank you so much Mark and your team xx

Mark Feeley 21st Feb 2021

Rouse and Company have been extremely supportive from start to finish. Like most people, we knew very little about the funeral process, but Mark and his team were extremely supportive and helpful from the very first phone call and are still helping us today, after the cremation has taken place Rouse and Company have been extremely helpful throughout the whole process, and this has been greatly appreciated by the whole family. Nothing has been too much trouble, and the team have responded quickly to every question We know these are difficult times and the teams professionalism has shone through. I would definitely recommend Rouse and Company to anyone looking for an excellent, supportive and responsive Funeral Directors.

Reviews
Crematorium
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  • Grove Park Cemetery

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  • Hither Green Cemetery

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  • Oxted Burial Ground

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  • London Road Cemetery Mitcham

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  • Camberwell New Cemetery

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  • Chislehurst Cemetery

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  • Eternal Gardens Muslim Burial Ground

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  • GreenAcres Kemnal Park Cemetery and Ceremonial Park

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  • Brockley Cemetery

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Update

Prices vary by time and day of week