Rouse & Co. Independent Funeral Directors

5 Ruth Brundle 21st Sep 2022

Courteous, sympathetic, professional and sincere throughout the whole process, exactly what you need during a difficult time.

5 Harshid Patel 17th Sep 2022

Wonderful caring service from our first call to Rouse and Co to our Mothers final cremation service. The whole team at this family independent funeral company went above and beyond to make sure our Hindu customs were adhered to and made sure our mother was shown great care and dignity throughout. The Rouse team stepped in and helped us when we were let down by a National funeral firm. Thank you so much to the whole team at Rouse as you really helped us at this difficult moment. 

5 Caroline Latter 14th Sep 2022

Myself and the rest of Davids family can’t thank mark and his team enough, thay went above and beyond for us at what I can only describe as the worst time of our life, thay put us at ease from the moment we met them, took us through every step of the way with the upmost respect, and we will all ways be grateful for the kindness thay showed us in our time of need,,,,,, thank you ,,,,,,,, yes I would recommend 

5 John Mifsud 12th Sep 2022

On behalf of my family I would like to thank Rouse & Co for organising my dear Mothers funeral in such a professional manner. Mark and his team guided us through a very difficult time with compassion and empathy.
Nothing was too much trouble and they made the whole process seamless and treated my mother with dignity and respect which gave us great comfort. I can truly recoomend their services.
Thank You

5 Jill Sharp 12th Sep 2022

All managed very well in spite of appalling weather. Thank you

5 Sara Earls 15th Aug 2022

Mark and Louise from Rouse and Co were the consummate professional’s. They made what was a very hard time so much more bearable, they showed  our family kindness and understanding throughout. No request was too much . They kept us informed every step of the way. We as a family cannot recommend them highly enough 

5 Janice Norris 9th Aug 2022

Mark and Louise dealt with my mother's funeral arrangements with great sensitivity even when there were a few problems regarding the graveside service Mark went over and above to rectify the issue by finding a Revd at short notice. Nothing was a problem, and there was no need for me to visit them as Mark would travel to my mother’s home to pick up clothes, delivered the order of service booklets and to discuss the funeral arrangements. Nothing was problem, and I was treated with sensitivity and care. I cannot recommend them highly enough. Thank you for looking after our mum.

5 Sara Earls 8th Aug 2022

Mark and Louise were the epitome of professionalism.They showed us and our late brother , respect , kindness and understanding. 
We cannot recommend them highly enough.
From our first to last contact they couldn’t do enough to ensure that what is a very sad and trying time was dealt with in a kind and sensitive way.

5 Maddie Guest 22nd Jul 2022

During the most devastating time in a families life
Mark, Louise and the rest of the team took away the stress and provided invaluable information on everything required
The chapel is just perfect and I would tell anyone to utilise their services
Their compassion knowledge and adaptability was outstanding
Thank you Rouse and Co for making our sad day so perfect!

5 lynne hewitt 10th Jul 2022

Mark and the team were marvellous, very respectful and caring towards our family. Couldn’t have wished for better send off for my dear mum. Thank you.

5 Lesley Brown 23rd Jun 2022

Rouse & Co have done us proud!Great Service  😊 Mark dealt with every detail for my dad,Louise was amazing even the smallest detail all request carried out and more ,to send my dad off. I’ve lost both my mum and dad in 2 years.Rouse & Co helped us through the awful time so friendly Caring & Professional.THANK YOU 

5 Maureen Timms 16th Jun 2022

The service we received was outstanding! The care and love they showed to our Dad and our family went above and beyond. The team were friendly and helpful and they made everything so special. We would highly recommend.

5 Veronica Barker 29th May 2022

I would not hesitate to recomend Rouse & Co. The kindness and gentleness shown to me by Mark Rouse was beyond expectations. At an extremely difficult time we were guided through and all our wishes fulfilled.

4 Camila Silvetti 20th May 2022

They took great care of my mum. Very accommodating to our requests and professional. 

5 Jane Brooks 16th May 2022

Best funeral directors cant do enough for u i would highly recommend brilliant service

5 Avnish Patel 16th May 2022

What can I say about Rouse & Co Independent Funeral Directors

Both Mark and Louise whom we were in regular contact with were so, so understanding and sympathetic.

In fact, they seem to know how we wanted our dad looked after and were happy for us to see him anytime and numerous times. Plus they knew somehow what our requirements were for the cremation of dad. How we wanted dad to come home, our puja service, the music to be placed at the chapel and our service at the chapel and involvement with the priest. Being Indian and for Rouse & Co being aware of our culture this really helped.

Thank you Rouse & Co for making our farewell to our dad so stressless and pleasant.

Kirtash 🙏🏽

5 Tracie Beere 13th May 2022

Rouse & Co
Have been very supportive and very understanding with myself and my family at such a sad time in our lives

5 Linda Henery 8th May 2022

The sadest day of my life, but a very lovely memorable day, that was down to Mark and his team, very professional, sympathetic, caring and helpful goes above and beyond if he can with your needs, excellent service.

5 Bernadette Murphy 8th May 2022

There are simply not the words to express our deepest gratitude you were absolutely amazing 

5 Antoinette Ajibose 1st May 2022

No amount of words are enough to express my gratitude to Mark, Louise and the team.

Having spoke to three other funeral directors, i knew within the first few minutes that i wanted Mark to take care of my dear sweet dad. Mark said "don't worry, we'll look after Dad" and i knew he would without a doubt.

Mark has a very calming and reassuring voice; which is so important in times like this. Mark really loves what he does and takes care of our loved one's in such a thoughtful and respectful manner.

I know my sweet dad was treated with dignity and respect in the care of Rouse & Co. I know my dad would have shook your hand and brought you a drink to say thank.

Thanks so much for everything. It's a scary and daunting process however; Mark made it feel like he was with me the whole time. All the best, Winston's Daughter, Antoinette. xx

5 Kevin Rees 10th Apr 2022

Myself and my family couldn't have asked any more from them.They guided us through everything after a very sad and traumatic time for us and made themselves available at all times.I cannot rate them highly enough. Thank you Mark and Louise so much.Kevin &family.

5 Daniel Giddy 28th Mar 2022

Rouse and Co provided an amazing service and compassionate and intimate care of the deceased. Was very helpful and informative which was crucial as was my first time in need of a funeral director.

I could not conceive of anyone else providing the level of care and diligence shown by Rouse and Co and would very highly recommend their services to any and all I know.

5 Ian Charlton 27th Mar 2022

Sadly I had to call back on Rouse and Co the same year to deal with my Mums service. I knew with experience from my Brothers service that Mark would take great care of my lovely Mum. He gave us some fantastic ideas of how to make it special even though we had a budget, it was put together beautifully. I cannot praise the service given to us enough. If you care about someone and want a superb send off with care and dignity then just call into this Funeral Directors and find out for yourself like I did. The big company's don't care the same.

5 Ian Charlton 27th Mar 2022

My Brother was very special to my Mum. I called in to Rouse and Co and was greeted by a very humble and kind man by the name of Mark. He made everything seem so easy and took everything out of my hands giving me time to deal with my Mum. Mark called regular to clarify things and confirm that all is fine and in place. The service was performed with
professionalism and dignity. Mark organised the celebrant who was a lovely lady called Grace again she was excellent and came to see us to organise the service.

5 marie connery 20th Mar 2022

Wanna thank mark and Louise so much for doing dad's funeral you always go the extra mile for your clients I appreciate everything you did for dad