Rouse & Co. Independent Funeral Directors

312 reviews

An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Sue Lockyer 17th Feb 2023

Each person at Rouse & Co was kind and supportive throughout. We felt cared for as individuals and the team listened to us and tailored the arrangements in line with our wishes. I will return to Rouse & Co next time the need arises and fully recommend them to anyone.

Bimal Patel 7th Feb 2023

 Very Good  and professional 

Liz Goumas 28th Jan 2023

Mark Rouse went above and beyond what I expected, to try to expedite the Coroner's report, to enable the funeral of the deceased. He was also very helpful in the other arrangements, with the burial, liaising with the Rabbi and printers

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 020 8051 9537

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Sue Lockyer 17th Feb 2023



    Each person at Rouse & Co was kind and supportive throughout. We felt cared for as individuals and the team listened to us and tailored the arrangements in line with our wishes.

    I will return to Rouse & Co next time the need arises and fully recommend them to anyone.

    Mark Rouse replied
    Thank You Sue
  • 5 Bimal Patel 7th Feb 2023

     Very Good  and professional 

    Mark Rouse replied
    Thank You Bimal
  • 5 Liz Goumas 28th Jan 2023

    Mark Rouse went above and beyond what I expected, to try to expedite the Coroner's report, to enable the funeral of the deceased.
    He was also very helpful in the other arrangements, with the burial, liaising with the Rabbi and printers

    Mark Rouse replied
    Thank you Liz.
  • 5 Stewart Welsh 27th Jan 2023

    Mark and Louise were both extremely kind and helpful throughout the whole process. Nothing was too much trouble even finding the music for a last minute change. I wouldn't hesitate in recommending Rouse & Co.

    Mark Rouse replied
    Thank you Stewart for your kind words
  • 5 Martin Reddie 24th Jan 2023

    No words can describe the care and professionalism Mark and his team put into my mum's funeral .
    So much so that Mark made us feel as though he was a friend rather than a funeral director.
    We had previously used Rouse and Co for my late father in laws funeral so had no hesitation when my mum passed as to who to call to arrange her funeral.
    From retrieving the body to the last goodbye every single detail was exemplary, and left us with virtually nothing to do in the whole process.
    I genuinely wouldn't go anywhere else in the future when the need arises.

    Mark Rouse replied
    Thank you Martin for your kind words
  • 5 Steve Dangerfield 24th Jan 2023

    It was perfect thank you very much 

    Mark Rouse replied
    Thank you Steve
  • 5 Andrea Abrrow 20th Jan 2023

    Rouse were very good at looking after us in a time of need. It's so hard planning a funeral for your loved one, but Louise and Mark made it so much easier and were good value for money. Thank you

    Mark Rouse replied
    Thank you Andrea for your kind words
  • 5 chris Benedict 17th Jan 2023

    We had an excellent service from the day one till the burial.Especially from Mark and his team 
    Have looked after our family needs and accommodated many viewings with welcoming arms even on the out of hours. I would recommend Rouse&co for our families future service 

    Mark Rouse replied
    Thank you Chris for your kind words
  • 5 Sarah Mayne 15th Jan 2023

    I was recommended to Rouse & Co by a friend of mine and they were fantastic. Mark and Louise were absolutely lovely and they could not do enough to make sure all our wishes were taken in to account. I would highly recommend this independent company because you surely do get the best service and personal touch.

    Mark Rouse replied
    Thank you sarah for you kind words
  • 5 Martin Curd 8th Jan 2023

    Compassionate, efficient, humble and caring. I cannot say any more.

    Mark Rouse replied
    Thank you Martin for your kind words
  • 5 John Morgan 23rd Dec 2022

    Would highly recommend this company. In such a sad time they made everything so easy for me. Also a lot cheaper than most companies

    Mark Rouse replied
    Thank you John for your kind words
  • 5 Celine l 18th Dec 2022

    Mark and Louis were sincerely available for us at this difficult time. Very helpful and kind.

  • 5 Henrietta Kiezun 3rd Dec 2022

    This, my third funeral to plan, was by far the easiest to arrange and was the smoothest on the day. Rouse and Co certainly live up to their excellent reviews. Mark was tremendously responsive and considerate all the way through and I had absolute faith that we, and my father, were being well looked after. I cannot recommend them highly enough. I think the fact that they are a family run business rather than a chain makes all the difference. 

    Mark Rouse replied
    Thank you for your kind words Henrietta
  • 5 Kofi Adisi 2nd Dec 2022

    What a lovely company mark and Louise were amazing throughout the whole process other businesses should take a leaf out of their book as the service is 2nd to none it was 101% fantastic if your looking for a funeral director I would highly recommend rouse without a doubt 

    Mark Rouse replied
    Thank you Kofi for your kind words
  • 5 Kate Guan 29th Nov 2022

    Rouse & Co provided an excellent service from first contact.
    Louise and Mark were kind, polite and efficient in all communications and made a very difficult job much easier for us. We conducted all communications via email and WhatsApp video call as we are not local and their assistance and local knowledge was invaluable. Thank you for giving our lovely Mum a great send off.

    Mark Rouse replied
    Many thanks Kate for you kind words
  • 5 Kim Tam - lit 25th Nov 2022

    Mark, Louise and the team in the background were very supportive and professional during this difficult time.
    Highly recommended!

    Thank you all at Mark Rouse and Co.

    Mark Rouse replied
    Many thanks for your kind words it was our honour to care for your family 
  • 5 Dr Albert Aka 22nd Nov 2022

    Compassionate and excellent personalised services. Highly recommended.

    Mark Rouse replied
    Many thanks for you kind words
  • 5 Eliazeth Robson 13th Nov 2022

    Mark and Louise did an excellent job arranging my father's funeral. They were fast, professional and kind. They weren't as limited for choice of time and day as other directors are for the basic package, I was pleasantly surprised to be able to arrange to better suit my family. The service went without a hitch. They took care of everything for me and are in touch with a lovely priest who was very helpful too. I definitely recommend them.

    Mark Rouse replied
    Thank you Elizabeth.
  • 5 Enetia Robson 11th Nov 2022

    Mark Rouse is a dedicated funeral director. Through him we met Barbara Gentilella, who was so kind to us that we will be worshipping at the church where she ministers from now on.
    Mark and Louise were fast in responding to my emails, always efficiently and to the point.


    The service they provided was stream lined, dignified, attentive and empathetic.
    I can recommend them highly.
    Bereavement is such a overwhelming time that having someone calm and collected like Mark is very helpful indeed. They made my life as a new widow much better than I feared.
    I can also recommned the Cremation chapel at Mitchum road cemetary very highly. I have been to cremation chapels that were small and dreary, so the beauty of the gardens and the quiet dignity of the West Chapel was a welcome surprise. My thanks to all involved. I hope my beloved husband was pleased and is now in peace.

    Mark Rouse replied
    Thank you Enetia.
  • 5 Julie Croft 13th Oct 2022

    I would reccomend Rouse & Co I used them recently for my husband and everything was perfect. It is a family based company who are very caring in everything they do.
    Mark and the staff could'nt be more helpful.

    Mark Rouse replied
    Thank you Julie,
  • 5 David Henderson 11th Oct 2022

    From the very start myself and my family met Mark and he helped us through the process as none of us has ever dealt with a funeral before, he was our point of contact throughout and was very helpful and friendly which made such a hard time flow easily, I couldn't recommend this company more. Thank you for everything from the Henderson Family

    Mark Rouse replied
    Thank you David.
  • 5 mrs gina patten 7th Oct 2022

    As a family we were very impressed with the respect and professionalism that Rouse showed my dad and us as a whole when completing his last final steps. 
    They were very helpful and understanding with any queries we had. 
    Mark and the Team made us feel we could rely on them. 
    Can’t thank them enough. 

    Mark Rouse replied
    Thank you for your kind words Gina
  • 5 david rose 5th Oct 2022

    Excellent service from all members of staff, efficient, caring, smartly dressed nothing was too much trouble for anybody.
    Would recommend to everybody to use mark and staff at rouse & co.

    Mark Rouse replied
    Thank you David.
  • 5 Louise Rose 5th Oct 2022

    Mark and team were amazing helping with my grandads funeral, very professional

    Mark Rouse replied
    Many thanks Louise
  • 5 sharon rose 4th Oct 2022

    Excellent service all staff very kind and thoughtful nothing to much trouble.

    Mark Rouse replied
    Thank You Sharon

Address
10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Sue Lockyer 17th Feb 2023

Each person at Rouse & Co was kind and supportive throughout. We felt cared for as individuals and the team listened to us and tailored the arrangements in line with our wishes. I will return to Rouse & Co next time the need arises and fully recommend them to anyone.

Bimal Patel 7th Feb 2023

 Very Good  and professional 

Liz Goumas 28th Jan 2023

Mark Rouse went above and beyond what I expected, to try to expedite the Coroner's report, to enable the funeral of the deceased. He was also very helpful in the other arrangements, with the burial, liaising with the Rabbi and printers

Reviews
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Update

Prices vary by time and day of week