Rouse & Co. Independent Funeral Directors

5 Sue East 2nd Oct 2023

Rouse and Co were excellent. They were kind and caring and nothing was to much trouble. They guided me through every aspect of my mother's last journey, arranging everything for me.
I will always be grateful to them for making this time a little easier.

5 Derek Newton 25th Sep 2023

I found the services of Rouse & Co to be very professional, respectful, understanding and considerate at a time when that is exactly what is called for. I would certainly highly recommend them.

5 Sally Newton 21st Sep 2023

Mark and Louise were wonderfully respectful and handled all the arrangements in the most dignified and charming way. The whole experience was made so much easier and bearable because of this. The whole family would highly recommend Rouse and Co.

5 Lisa Venter 16th Sep 2023

Rouse and Co are a friendly, caring and efficient company that look after you from start to finish. We wouldn’t go anywhere else!

5 Wendy Whates 4th Sep 2023

Rouse and Co have been a delight to work with. They have given time and care to address concerns. My whole family have felt mum couldn’t of been handled with better care than mark and Louise and team.
Thank you all so kindly. 

5 Ruth Ogier 18th Aug 2023

Louise and Mark were exceptionally caring, considerate and as a family we felt hugely supported by them. They handled all the arrangements with sensitivity and gave us information to help us make decisions without us feeling overwhelmed by the arrangements. We wanted our father's funeral to be in Yorkshire and they arranged all of that for us with care and professionalism at a difficult time.

5 Lauren Buzwell 11th Aug 2023

Rouse and co provided an outstanding service. All staff were approachable and knowledgeable and it was clear that their main aim was to ensure that they supported us to plan a funeral that was truly bespoke without trying to persuade us to make costly choices. Their communication was excellent and they answered all of our questions promptly, either on the phone or via email and gave us ideas and suggestions which made the funeral absolutely beautiful. Each and every one of the staff were so kind and helpful and there was no pressure to make decisions quickly and they ensured they worked at our pace, which is exactly what we needed when planning such an emotionally difficult event. Nothing seemed too much trouble for them and they were flexible when we changed our mind about certain aspects of the funeral. I really couldn’t recommend them enough and we are so grateful we chose them to direct the funeral for our mum, it was simply perfect in every single way.

5 Jane Millard 30th Jul 2023

Rouse & Co were totally professional and extremely helpful in their service of my husband’s funeral. Nothing was too much trouble and Mark guided us through from start to finish. I would absolutely recommend them and thank them for their kindness.

5 Divya Orbesen 24th Jul 2023

Rouse & Co are absolutely outstanding and we highly recommend them.
Mark is an absolute professional as well as at the same time being very caring, compassionate and amazingly helpful. Our beloved Mum was so well looked after with respect, care and consideration. Mark and his team were brilliant on the day, with every detail thought of and taken care of. They were courteous and kind throughout and we couldn't have felt more looked after - enabling us to focus on what was important on the day. Mum's funeral went perfectly and we gave her the best send off -deserving of the wonderful Mum she had been.

Thank you and Bless you!

Divya Patel Orbesen and Nilesh Patel

5 Samantha Wells 24th Jul 2023

I cannot emphasise how much I recommend this company they were so caring from beginning to end and went above and beyond for me would definitely use them again 

5 Greg Pearce 22nd Jul 2023

Louis made me feel at ease from the very start, something I felt I was not getting from other funeral directors. she showed compassion and was very understanding as I had just lost my wife, who was very young.. Nothing was too much for her and she was more than happy to help me as I was constantly changing my mind at the last minute... The day of the funeral went smoothly and to plan according to my wishes. Rouse & Co took care of all the legal stuff. The loss of my wife was and still is a very stressful time, but dealing with Louis helped take some of that stress away....

5 Jenny Winter 14th Jul 2023

All the staff were very helpful, kind and nothing was too much trouble. 

5 Sharon Jones 9th Jul 2023

I can’t thank Louise & Mark at Rouse & Co. enough. We wanted to have my Dad’s funeral near to where he lived but as I don’t live nearby that meant I had to make all of the arrangements by phone and email. You would think that would make dealings with a funeral director far less personal, but Louise did an amazing job of supporting and helping me through everything that needed to be arranged. Even when there were unforeseen issues and I had to change or add things, Louise was always calm and caring and nothing was a problem or too much trouble. She really did take the stress away at such a difficult time and they really took care of my Dad and of me. On the day of the funeral Mark and his team of pallbearers were brilliant - Mark guided me through everything and I didn’t have to think or worry about anything, they made sure everything ran seamlessly. I really can’t recommend them enough! 

5 Sasha Leto 4th Jul 2023

Mark is very professional, respectful and has a warm demeanour. I would not hesitate to recommend Rouse& Co.

5 Stephanie Woolley 3rd Jul 2023

I can't recommend Rouse & Co enough, i was arranging the funeral on behalf of my in laws and i called a few funeral homes and they weren't very helpful. I spoke to Louise and she was fantastic, helped me with everything and nothing was an issue.

The day of the funeral, Mark was very pleasant and kind, all the employees were smartly dressed and the cars were fantastic. Thank you for helping us to say a final farewell to a very loved Mum, Wife and Grandma.

Thank you!

Steph

5 John Woolley 2nd Jul 2023

Everything was dealt with in a sensitive and very respectful way so all the feelings of family members was considered and we would thank all members of the company for their professionalism  Thank you 

5 Barbara D'Archambaud 29th Jun 2023

Very efficient..would highly recommend..

5 Donovan Schooler 26th Jun 2023

I was looked after by your company with compassion care.

5 Racheal Cook 25th Jun 2023

Rouse and Co. Were nothing short of amazing. 

From start to finish, they treated us with respect, thoughtfulness and gave my Dad the uttermost dignity. 

They made the whole ordeal simple and worry free. On the day, family members and guests commented on the lovely service.

The little details made all the difference to us as a family. 

I could not recommend them enough, we were recommended to use this company and I can see why. 

Thank you Rouse and Co. 

5 Stephanie Bolton 23rd Jun 2023

Couldn’t have asked for a more caring, sympathetic, friendly and professional service from Mark and his team. 
Thank you for making everything so seamless and taking away as many stresses and worries as you could!

5 Kim Dyer 22nd Jun 2023

Lovely service. Lovely people. When dealing with people who are going through some of the worst times, wouldn’t want anyone else dealing with passed loved ones. Can’t thank rouse and co enough for all the help they gave me and my family 

5 Richard Godden 15th Jun 2023

was a excellent service by mark and all staff rouse thank you

5 Charlotte Beesley 10th Jun 2023

From when I first made contact with Louise, I didn’t know how to go about organising a funeral, but she put me at ease and helped me through the process. Rouse & Co made what has been an incredibly difficult time a little bit easier by providing a fantastic service and working within my budget. They have been patient, compassionate and understanding. They feel like a family and really do go the extra mile. 
Huge thank you to Mark & Louise and all at Rouse. 

5 Diana D'Abrera 9th Jun 2023

Louise and Mark did everything to ensure things were dealt with sensitively. Everything went very smoothly and we had minimum involvement, resulting in a stress free experience, as much as is possible under the circumstances.  We wouldn’t hesitate to recommend Rouse & Co to help anyone at the sad time of a bereavement.

5 Carla Francis 4th Jun 2023

Mark and Louise carried me through the hardest time in my life. Mum would be so thankful they were there to guide me.
Thank you to all at Rouse & Co for being so professional, reassuring, kind and going above and beyond for me x