Rouse & Co. Independent Funeral Directors

5 Anupa Patel 23rd Oct 2019

I can’t thank Mark enough for his care, attention, support and professionalism at one of the worst times for me and my family.  He was so understanding throughout, he listened with compassion, arranged with sensitivity and delivered exactly what we asked for - a simple but very dignified and personal send off for my dad.  I have no hesitation in recommending Mark and his company to anyone.

5 Barry Dawson 13th Oct 2019

Rouse & Co managed the funeral arrangements very well
They selected an excellent non minister Dawn Williams to  carry us all throthe service 
And managed to delay the service for 15 minutes as 3 mourners were delayed and arrived late
Thanks you very much Mark Rouse
Barry Dawson 

5 Jane Hodson 24th Sep 2019

Thank you Rouse & Co for your excellent professional yet friendly service. It made a time I was dreading so much easier than I’d anticipated. I would highly recommend Rouse & Co to anyone 

5 Patricia Fernandes 7th Sep 2019

Respectful, caring, thoughtful, listened to what we wanted and made sure we got it,  informative and supportive - an all round professional service that we could not fault. This is the type of help you need when you are grieving and preparing to lay your loved one to rest. We would thoroughly recommend Mark and his wife from Rouse & Co. 

5 Wendy Becker 6th Aug 2019

The service organised by Mark was second to none, from start to finish he was kind considerate and totally accommodating. Nothing was too much trouble - a real gent, perfect for the job. Steve and Mark make a great team and I would have no hesitation in recommending them. 
What a great service - Thank You at such a hard time 
Wendy

5 terry keating 2nd Aug 2019

Mark, his family and staff provided an excellent service. Caring, understanding and supportive. A credit to Funeral Directors and the community.

5 Bethan Williams 16th Jul 2019

I am glad I chose Rouse and Co for my brother's funeral. Mark was kind, sensitive, efficient and professional throughout and I wouldn't hesitate to recommend him and his company.

5 John Wiltshire 15th Jul 2019

As you know with a funeral its very sad.especially when its your sister but rouse&co are truely a fantastic funeral directors made my family feel like one of there own from the moment mark collected my sister and the care for her and untill the day of the funeral was second to none if there were gold medals for funerals they would get gold every time thanks to you mark and your wife great day.if anyone needs to no a great funeral directors this is the one

5 Kathleen Peecock 12th Jul 2019

Extremely supportive team at a difficult time. Funeral arranged calmly and efficiently at very short notice. 
I would definitely recommend this friendly, professional service
Thank you

5 Lorraine Hunt 8th Jul 2019

This is our family’s second time within a year of using Rouse and Co and again without fail they were professional, friendly, and helpful.   I would highly recommend them - they will do all you ask and more and you don’t have to worry about a thing. When your in that state of sadness you can totally rely in Rouse and Co 100%. Thank you again Mark and family and colleagues for a  rememberable day saying goodbye to our dad Graham Dodd.  

5 Terry Brown 17th Jun 2019

Caring with dignity excellent.

5 Stephanie Larby 17th Jun 2019

Mark was amazing and did everything that I asked. Dads funeral was perfect and I will always be grateful for that. Thank you. 

5 Sally Lassa 9th Jun 2019

Mark was a God send to us a family but also for Idalina our deceased sister.
The amount of professionalism and sensitivity as well as consideration to our financial means in order for us actualy be able to give our loved one a decent and dignified send off.
Rouse&Co has made greaving so much easier and bearable.
I would definitely recommend Rouse & Co to anyone needing such a service.

5 Sapphira Fernandes 4th Jun 2019

I cant put into words just how incredible Rouse & Co were from the very start of my father's funeral to the very end. I can honestly say that they have been an instrumental part of giving my father a befitting send off. From the first phone call to taking us back to the church Mark was an incredible calming professional and compassionate presence amongst the sorrow .
The entire funeral ran so smoothly there wasn't any time during it that we felt rushed or any sign of confusion. I applaud Mark for helping my family through the most difficult time of our life. Credit must be given where credit is due . A fantastic man . Thank you so much Mark .

5 Jaidine Williams-Isaacs 23rd May 2019

I would definitely recommend Rouse & Co Independent Funeral Directors for their outstanding staff and services.

I was completely out of my depth with the entire process, but I was quickly reassured and guided through the process.

At such a stressful time, Mark in particular made me feel very comfortable leaving my loved one in his care.

Thank you very much Rouse & Co Independent Funeral Directors for being so kind and patient with my family and I, it has made all the difference!

5 Sandra Walters 10th May 2019

Rouse & Co Independent funeral directors were introduced to me when my grandmother died at the end of November 2018.

I have never planned a funeral before and obviously in your grief everything is extremely daunting.  

I looked around and decided to contact three funeral directors.  Rouse & Co was the third.  As soon as I spoke to Mark Rouse my intuition told me go with this guy and I am glad I followed my intuition.

From start to finish this gentleman advised, counselled and listened.  He was caring, compassionate, extremely supportive and what he promised he delivered.  Also his prices were excellent.

My grandmother looked a million dollars, I was so proud because she always loved to look good.  The service l received for the cost was astonishing.  

A truly genuine businessman who has definitely found his calling in life.  I cannot recommenced him high enough.  He went above and beyond !!! When I had spoken to the other funeral directors I felt as if I were just another customer with Mark Rouse it was more of a personal thing and that came across strongly during the conversation with him. 

For the service I received and the brilliant cost of the funeral, from the bottom of my heart I cannot thank Mark enough.

God bless you Mark 

Sandra Walters 
Granddaughter of the late Joyce Walters 

5 Michelle Fowler 7th May 2019

Very caring compassionate service . We where allowed to call into the chapel of rest to visit my mum when ever we wanted out of normal opening hours. And the prices were very competitive without compromising on quality and services.

5 Ben White 2nd May 2019

Could not have asked for a better service. Explained everything that was going to happen , if any of the family had any queries was always there to answer any questions. They were so friendly and understanding of our needs and went out of their way to make sure we were happy with everything 

5 Clive Wright 2nd May 2019

Mark and the team did an excellent job in organizing and carrying out our Mother's funeral. It was all done very efficiently with a lot of care. Nothing was too much trouble and he was able accommodate all the requests that we had. I would highly recommend.them.

5 Angela Nelson 1st May 2019

I was very happy with the services they provided for me and my family very understanding. Comforting and they work with their heart I will definitely use them again thanks for help and support

5 Richard Stephenson 1st May 2019

Mark and his team were excellent, professional and courteous...
I wouldn’t have been able to get through this process without Mark and would definitely recommend his services to anyone.

5 Virginia Gilmour 30th Apr 2019

I cannot recommend Rouse & Co. highly enough. Its always a bit difficult to choose a funeral director as most of us have limited experience and tend to stick with names we know, so I thought I was taking a bit of a chance opting for a local independent, but I was so impressed. Mark is both professional and kind and was truly dedicated to providing the best service and making it the best experience for me, and all at a very reasonable cost. In difficult times you want a professional to guide you through the steps and provide a personal service and this is exactly what Mark does. I highly recommend Rouse & Co.

5 Amy Burke 30th Apr 2019

Mark and his team gave me all the time i needed from the first phone call and assisted in this very difficult time we had to face and plan 
I would recommended him, just make an initial call and you’ll see the difference for yourself 

Regards
Amy

5 Niemesh Amin 30th Apr 2019

Rouse & Co came recommended from the hospital where my father passed away.

Mark made an instant connection with the us and provided a fantastic service to our family.  

His priorities truly are the family members and helping you through a difficult time, making any agreed arrangements just happen seamlessly.

He often went beyond the call of duty providing a lot of flexibility - cannot express my thanks to him during our difficult time.

5 Richard Hunter 29th Apr 2019

Other compared funeral directors should take note; the approachability,sensitivity, patience,understanding,calmness,and sheer professionalism of Mark Rouse and his team,should be a template of how customer service excellence should be delivered,all combined with sensible, economic,competitive prices;makes Rouse & Co an irresistible,and easy choice to make.
I fully endorse and recommend this well run company.