Rouse & Co. Independent Funeral Directors

5 Joana Gomes 13th Apr 2020

Mark was very friendly, helpful and attentive. He made me feel at ease from the get go and throughout the process during such a difficult time. Highly recommended. Thank you again Rouse & Co. 

5 Michelle Sussex 11th Apr 2020

Mark and Steve looked after my Mum when she passed away 3 years ago and they were so caring, kind and professional and took care of her. My father recently passed away and I could not think of anyone better to look after my dad so I contacted Mark and Steve @ Rouse & Co. My fathers funeral was this week during this pandemic and considering the restrictions they still ensured my dad had the send if he deserved. I’ve even told Mark the owner when my turn comes he has to take care of me. I would defiantly recommended Rouse & Co they are a business just like the next funeral parlour but there is a difference, they genuinely care, they listen and most of all show respect and kindness to both the family and the person who has passed away. Michelle from Croydon 

5 Emma Langhorne 11th Apr 2020

Mark was very kind, expenses were clear and whole process explained fully. Can't fault them, especially due to current Corvid situation.

5 Lesley Brown 30th Mar 2020

The caring service was amazing, every little detail, was thought of nothing was to much trouble .so much personal input was given..it was bad enough loosing my mum,but also what’s happening in the world..Mark was so understanding,he made us feel all one big family..so pleased my mum was with Rouse & Co..

5 Christina Costa Pinto 27th Mar 2020

Mr & Mrs. Rouse are very professionals, attentive, politely, friendly and extremely caring, as well as the rest of all staff.
They made us feel assured through out the all process and welcomed 😊 every time we visited the branch or by telephone.
They have also supporting us and always have a comfortable word.
I will definitely recommend the Rouse & Co to any friend during unfortunate time would need it.

5 david Warren 22nd Mar 2020

I couldn't find  fault  with  Mark .He has a wonderful soothing, understanding ,caring nature and made the funeral process that slightly bit  easier to digest , which when you're grieving isn't an easy task .

The price was very competitive , which I also found somewhat soothing too . 

Thanks again for a wonderful service ..................

5 Lisa Silcock 20th Mar 2020

Thank you Mark for your professional and very friendly manner in arranging my sister’s funeral. You are very professional as well as caring.  There was no hard sell and you provided exactly what we wanted. Highly recommended.

5 Ian McIver 11th Mar 2020

I was impressed with the empathic approach that Mark and his team had with regards the funeral arrangement I had to make

Mark was superb at keeping me informed on matters and communicating literally daily. This happened at the both the arrangement stage and during matters on the day of the funeral

5 Aarti Sidar 24th Feb 2020

At a very very sad time - Mark was amazing. 
He completely took the edge off what was the most distressing time for us all. 
His  care and professional manner was second to none. 
If you are reading this please don’t look no further. His services are outstanding. 

Sidar Family. 

5 Leeverner Dumble 20th Feb 2020

This is our second time of useing rouse & co  and couldn’t wish for a better person than mark who went out of his way to look after my brother at this very sad time his professional  and very compassionate with what he does we was in contact constantly and be went out of his way to stay open so I could see my brother in the chapel of rest I would just like to say thank you very much mark for what you have done and will be useing you again in the near future xx

5 Carol Day 9th Feb 2020

Would highly recommend Rouse & Co. Very professional and personal service.

5 gary Handyside 8th Feb 2020

From the first time that my Mother and I met Mark after losing my Dad, Mark was very friendly and helpful, making a difficult time special. He made the process as simple and easy as possible, nothing was to much trouble for him making it a lot less of a stressful time. Highly recommended.

5 Sue Rusk 24th Jan 2020

Rouse and Co were amazing. They looked after me and my husband, I couldn’t wish for a better service and support from the beginning to the end. They arranged everything and understood exactly what I wanted. I would recommend them to anyone 

5 Heather Bloomfield 22nd Jan 2020

Following the sudden death of my Mum with a Coroners investigation I cannot thank Mark Rouse and his family for making my Mum’s funeral arrangements smooth.

Nothing was too much trouble and any last minute worries were smoothed by Mark and Carrie-Anne. Any number of viewings with relatives that had travelled were no trouble and Mum was just so serenely presented in her coffin, it was just what Mum would have hoped for.

Mark was just so respectful and professional yet caring, kind and personal, he went above and beyond.

Thank you for looking after my precious Mum like she was your own.

I am especially glad I chose a small family local company so the personal touch was very welcome. There was absolutely no hard sell.

From the printers to the Celebrant and coffin bearers to the care with flowers at the crematorium, it was all worry free. 

5 Lesley Lewis 20th Jan 2020

Under very difficult circumstances, Mark's help and support throughout, made a very sudden and tragic loss much easier to cope with. The kindness shown to the family was appreciated by all. Mark was present every step of the way on the day of the funeral, so everything ran smoothly. The funeral was unique and individual, showcasing the life of a much loved cousin.

5 Ian Holman 13th Jan 2020

We couldn't have asked for a better service from Mark and his team grace the celebrant was especially good we would have no hesitation in recommending there services to anybody 
Kind regards Ian Holman and family.

5 Maxine Symonds 2nd Jan 2020

Mark was kind and helped us every step of the way...I would highly recommend him to all family and friends...

5 Kevin Spragg 26th Dec 2019

The first 2 funeral firms i contacted were full of false plastic compassion while trying to completely rip me off with hugely over priced costing. Rouse & Co where recommended to me. I called and was dealt with respect, honesty and a genuine warmth, the pricing was fair and on some extras I wasnt even charged. Professionally handled funeral. Mr & Mrs Rouse were brilliant, I cannot recommend them highly enough. Ty Rouse & Co

5 Cherryl Wilkinson 19th Dec 2019

Being members of my family this was an extremely hard day for them saying goodbye to my wonderful husband. The care and support they gave the family was outstanding. Mark and Carrie looked after my husband with so much love and compassion. I would recommend them to the moon and back. Bless you both. You did Great Uncle Brian proud xxx

5 Sally Berridge 10th Dec 2019

Very helpful and always calm and considerate. Thank you. 

5 Linda Gregory 9th Dec 2019

I cannot praise Rouse and Co highly enough for their kindness and efficiency in looking after my deceased Uncle so respectfully and arranging all aspects of his funeral. Members of my family were very touched with the way the funeral went – they thought it was a beautiful memorial.

Mark Rouse and his colleagues managed the coffin and hearse in a stately and dignified way, integrating my cousins into their team as family pall bearers, and then looking after my uncle's sisters and brother-in-law in the limousine.

Mark also arranged for the expert production of the Order of Service, which included a number of photographs which had been reproduced remarkably well from some very old copies - the quality of the final product was outstanding.

In addition, Mark recommended the florist who arranged the tribute of roses for my uncle’s coffin: we absolutely loved them and they were perfect in every way – everything we could have hoped for.

Finally, I would like to take this opportunity to extend my grateful thanks to Mark Rouse and his team. Their kindness, patience and expertise were hugely appreciated. They made a sad and traumatic process so very much easier, and gave me the confidence that at least in practical terms, everything would be all right on the day. And my uncle’s four elderly sisters were given the comfort that they had done right by their brother to the very end – something that would not have been possible without this amazing Funeral Director.

5 Gillian Kadish 7th Dec 2019

To say Mr. Mark Rouse went “ above and beyond” to take care of my Mother’s funeral arrangements would be an understatement. The quality of service  extended to my brother and me  from Rouse and Co was EXCEPTIONAL. Mark was extremely kind and thoughtful and  he provided great reassurance and comfort that  all aspects of the funeral arrangements would be handled with dignity and compassion.
I highly recommend Mark Rouse and  his company. 

5 Michele Farrington 5th Dec 2019

Rouse &CO  were amazing. Mark has great attention to detail and nothing is too much trouble. He was compassionate, caring and most of all calming. I would not hesitate to recommend them as their service was faultless. Thanks again for all you did. 
Michele x

5 Daphne Prebble 2nd Dec 2019

My friend requested Rouse & Co to be her funeral directors because it was a local family business. Mark Rouse has shown me nothing but kindness and care. He has the ability to listen and to understand the predicament of the mourners. The day was flawless and I would thoroughly recommend this company.