Rouse & Co. Independent Funeral Directors

329 reviews

An independent funeral directors in Croydon, serving the local community with bespoke funeral arrangements.

Latest Verified Reviews

Basil Towfiq 15th Jan 2021

A sincere vote of thanks from the Towfiq family to Mark who administered the funeral of Sinan. The funeral was managed efficiently sensitively and very professionally from start to finish. We could not have wished for a better service than we received from this company. I recommend them highly. Thank you

Tracey Pink 15th Jan 2021

Mark and the team looked after us recently for my dad funeral. They were transparent with prices and we paid exactly what we expected. Communication with them was easy and timely. Getting back to us very promptly when we reached out and preventively when required. They choose a celebrant, Grace, for us who could not have a better person to help us celebrate my dad’s life. I genuinely couldn’t recommend them higher and thank them all.

Michael Lidbury 14th Jan 2021

Faultless service, very personal and made a very difficult time bearable. Thank you Rouse and Co. When I eventually go I’d be happy for rouse and co to sort me out 👍. Mike lidbury 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 020 8051 9537

About Us

Rouse & Co. Independent Funeral Directors in Croydon are available around the clock, ready to help arrange bespoke funerals for the local community.

Carrie-Anne, and Mark Rouse have close to four decades worth of combined experience and together with their caring team they are able to assist in any funeral; whether that be a traditional religious funeral or celebrations of life.

Rouse & Co. Independent Funeral Directors are ready to help arrange everything from bespoke hearses, including horsedrawn, motorcycle and more options, through to professional videography and photography.

They can arrange for memorial jewellery and keepsakes to be crafted. They are also able to provide unique and personal headstones and monuments for your loved one’s grave.

Their funeral home in Croydon has a tranquil chapel of rest as well as private consultation rooms where you can discuss funeral arrangements. They are happy to arrange call outs so you can talk through arrangements in the comfort of your own home.

Call Rouse & Co. Independent Funeral Directors in Croydon today to begin arranging the best funeral possible for your loved one.

Verified Reviews

Verified Reviews

  • 5 Basil Towfiq 15th Jan 2021

    A sincere vote of thanks from the Towfiq family to Mark who administered the funeral of Sinan. The funeral was managed efficiently sensitively and very professionally from start to finish. We could not have wished for a better service than we received from this company. I recommend them highly.
    Thank you

    Mark Rouse replied
    Thank you Basil.
  • 5 Tracey Pink 15th Jan 2021

    Mark and the team looked after us recently for my dad funeral.

    They were transparent with prices and we paid exactly what we expected. Communication with them was easy and timely. Getting back to us very promptly when we reached out and preventively when required.

    They choose a celebrant, Grace, for us who could not have a better person to help us celebrate my dad’s life.

    I genuinely couldn’t recommend them higher and thank them all.

    Mark Rouse replied
    Thank you Tracey.
  • 5 Michael Lidbury 14th Jan 2021

    Faultless service, very personal and made a very difficult time bearable.
    Thank you Rouse and Co.
    When I eventually go I’d be happy for rouse and co to sort me out 👍.
    Mike lidbury 

    Mark Rouse replied
    Thank you Michael.
  • 5 Clare McVey 16th Dec 2020

    Mark at Rouse and Co. dealt with everything for us without any fuss and with clear information and instructions. He asked questions in a respectful way, understanding our distress. Even though we had little time to organise everything it certainly didn't feel like he was rushing us. He was respectful, kind and understanding, and I was pleased with how everything went.

    Mark Rouse replied
    Thank you Clare.
  • 5 Zoe Evans 14th Dec 2020

    I can’t rate Mark’s and his team highly enough. Mark was so kind and professional during a very difficult time for your family (& global pandemic). He went out of his day to make us comfortable and supported. 

    Mark Rouse replied
    Thank you Zoe.
  • 5 Ann Roberts 13th Dec 2020

    Mark Rouse and his team gave exceptional service during a difficult time for us.
    He provided compassionate, discrete and professional help 
    which was much appreciated.
    I highly recommend them.

    Mark Rouse replied
    Thank you Ann.
  • 5 Simone Sobers 13th Dec 2020

    Mark from Rouse & Co is truly compassionate, genuine and professional. He really helped myself and my family through a difficult time. Nothing was ever too much trouble and he always answered my questions promptly and with sincerity. Mark always kept me in the loop on next steps and really took the time to get to know myself and my family. It truly felt like a friend was looking after us. I would highly recommend his services - losing a loved one is so hard and I truly thank Mark for making the process just that little easier. Thank you so much Mark, all the best to you and your family.

    Mark Rouse replied
    Thank you Simone.
  • 5 Donna Shoulder 1st Dec 2020

    Mark and his team were excellent,. Kind, caring and very professional. We can't thank them enough.

    Mark Rouse replied
    Thank you Donna.
  • 5 Claire Golding 1st Dec 2020

    2nd time using their services. Excellent service as always. Couldnt reccomend highly enough. Thank you so very much.

    Mark Rouse replied
    Thank you Claire.
  • 5 Rishelle Richards 30th Nov 2020

    I’ve had the best experience with rouse & co. They was very helpful and understanding and made what was a such a difficult time for me and my family so much easier 10/10 service would highly recommend. Thank you mark the utter kindness you shown to me and my family will never be forgotten.

    Mark Rouse replied
    Thank you Rishelle.
  • 5 Anna Ghit 28th Nov 2020

    Thank you so much Mark for the beautiful service and arrangements for Mum, You are very kind and compassionate both you and CarrieAnn, on such a difficult time. Will recommend you to all my friends and family.  Dont know how we would have got through it all without your kindness.  Best Wishes take care. Anna & Family

    Mark Rouse replied
    Thank you Anna.
  • 5 Maria Seeley 28th Nov 2020

    Mark was Fantastic in dealing with the family and meeting all that is required.
    He went far and beyond to help...
    I would recommend His Funeral directors firm anyway.. Very professional 👏 Thanks a million 🙏 👍 God bless you

    Mark Rouse replied
    Thank you Maria.
  • 5 Maria Seeley 26th Nov 2020

    Mark and his Crew did an excellent and professional 👏 Job.
    Especially Mark was very Good at at handling the whole matter very well.He is an amazing Guy...
    I would recommend everyone to use his funeral directors service anyway..

    Mark Rouse replied
    Thank you Maria.
  • 5 Alison Wilcock 25th Nov 2020

    It’s a hard time for family’s but Mark was so kind and helped me through the whole process.
    You and your loved ones are in good hands with this company!
    I will be forever grateful 

    Mark Rouse replied
    Thank you Alison
  • 5 Simon Cairns 24th Nov 2020

    Very professional and polite, everything went as planned.
    Also funerals are expensive Rouse were very competitively priced.

    Mark Rouse replied
    Thank you Simon
  • 5 James Pickard 9th Nov 2020

    I was very pleased with the service from Mark and the team at Rouse and Co.

    At such a difficult time for us they acted with humility, care and expertise.

    Mark's friendly, good humoured approach was exactly what was needed.

    I cannot recommend Rouse and Co highly enough.

    Mark Rouse replied
    Thank you James
  • 5 Tom Stoker 5th Nov 2020

    Mark is a true professional. Nothing was too much trouble. He responded within minutes to any query we had. Courteous, dignified and human he made a difficult time bearable. I cannot recommend him and Rouse and co. highly enough.

    Mark Rouse replied
    Thank you Tom.
  • 5 Graham Casey 2nd Nov 2020

    My family and I were very happy with everything Rouse & Co did for us. Mark and his team were extremely helpful in organising all aspects of the funeral

    Mark Rouse replied
    Thank you Graham
  • 5 Gavin Clark 1st Nov 2020

    We couldn't have been happier with the service we received & the total respect shown by Mark & all his team.

    Thank you

    Gavin & family.

    Mark Rouse replied
    Thank you Gavin
  • 5 Kathleen Moorlen 29th Sep 2020

    I couldn't of asked for a better service for my mum. Mark was compassionate, he treated my mum with absolute dignity and respect and made us feel so at ease. Thank you Mark and the team for everything you done. You made what was an awful time for me bearable. I will be forever thankful. Thank you.

    Mark Rouse replied
    Thank you Katie
  • 5 Trevor Collins 31st Aug 2020

    Many thanks to all every aspect of the funeral went great a lovely service and caring day many thanks to Mark and staff making a sad day a good send off for John would recommend this firm to anyone cheers all.

    Mark Rouse replied
    Thank you Trevor.
  • 5 Correne Alexis 29th Aug 2020

    Mark came highly recommended after I suddenly lost my mum. Having never planned a funeral I was lost on where to start, Mark kindly and patiently talked me through the process and options. He would check in to see how things were progressing. He did his best to ensure the funeral costs remained reasonable and his approach made one of the most challenging times in our life a little bit easier. I genuinely think he is a God send and should we suffer another family loss I wouldn't feel comfortable using anyone else.
    Thank you from the bottom of our hearts.

    Mark Rouse replied
    Thank You Correne.
  • 5 Samantha Kyprianou 25th Aug 2020

    Absolutely fabulous independent funeral directors , brilliant service . Thank you 

    Mark Rouse replied
    Thank You Sam.
  • 5 Daniel Marrone 10th Aug 2020

    Mark and his team were superb from start to finish. I cannot recommend them enough. They helped us at every opportunity to give my mum the send of she deserved.

    Mark Rouse replied
    Thank you Daniel.
  • 5 John Thurgood 1st Aug 2020

    Really happy with the service I received. Mark was compassionate, sensitive and very helpful which made the entire process very simple at such a difficult time. Would highly recommend. 

    Mark Rouse replied
    Thank you John

Address
10 Forestdale Shopping Centre, Featherbed Lane
Addington
Croydon
London
CR0 9AS

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Basil Towfiq 15th Jan 2021

A sincere vote of thanks from the Towfiq family to Mark who administered the funeral of Sinan. The funeral was managed efficiently sensitively and very professionally from start to finish. We could not have wished for a better service than we received from this company. I recommend them highly. Thank you

Tracey Pink 15th Jan 2021

Mark and the team looked after us recently for my dad funeral. They were transparent with prices and we paid exactly what we expected. Communication with them was easy and timely. Getting back to us very promptly when we reached out and preventively when required. They choose a celebrant, Grace, for us who could not have a better person to help us celebrate my dad’s life. I genuinely couldn’t recommend them higher and thank them all.

Michael Lidbury 14th Jan 2021

Faultless service, very personal and made a very difficult time bearable. Thank you Rouse and Co. When I eventually go I’d be happy for rouse and co to sort me out 👍. Mike lidbury 

Reviews
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Update

Prices vary by time and day of week