Rouse & Co. Independent Funeral Directors

5 Nick Kay 25th Nov 2024

Best service we ever had , from beginning to end , nothing was a problem or to much for them .
Always use them ! The whole team was excellent. 

5 Patricia Fuller 24th Nov 2024

very good and very caring all round great company to work with and gave my brother a fantastic send off.

5 Phillipa Lewis 23rd Nov 2024

Wow what amazing people and service. They just made everything so easy for me. Such a personal service. From picking my Dad up personally to knowing who I was when I popped in. Nothing was too much trouble and I’m forever grateful I chose them. 

5 Charles Sexton 16th Nov 2024

Our family were once again delighted with the friendly and professional care from Mark and his team that we have come to expect. It was so good to deal with an independent funeral directors that offers a competitive and totally professional service.

5 Charlotte Fitzell 8th Nov 2024

Very professional

5 Felix Plazza 13th Oct 2024

Very good service at fair prices. Very responsive and made it easy to deal with things in a difficult time. Thank you.

5 Wendy Lloyd 4th Oct 2024

A wonderful caring service from start to finish, giving a personal family touch and I would highly recommend

5 Clare Green 27th Sep 2024

I, rather nervously, turned to Rouse when our local Funeral Director found that they could not manage the date we wanted. But I needn't have been. Mark & his staff were brilliant - friendly, kind, caring & professional.

5 Aanzi Albert 22nd Sep 2024

Mark went above and beyond for our father’s funeral.
Funerals are a very stressful time for the family, if done well it make an impact on how they grieve. Mark made the process seamless for us, and was patient & accommodating when we needed adjustments to be made.
We cannot recommend the family at Rouse &co enough and thank them enough for how much they helped us give my dad the send off he deserved. 

5 Natalie Downes 16th Sep 2024

They went above and beyond to make sure my dad had a perfect send off.

5 Michelle Wheatley 6th Sep 2024

Rouse & Co Provided such a caring & compassionate service . They were available for every question or amendment we wanted,  often late into the night . They treated our family like we were the only
family they were dealing with , when actually there were others but we were never made to feel like anything was an issue , everything was dealt with , with such compassion & gentleness. Thank you for everything.

5 Belands Parchment 25th Aug 2024

Very courteous, supportive and Caring, an overall excellent service all round. 

Highly recommend for price and  all matters of concern. 

Above and beyond expectations.  

5 Robert Pendry 24th Aug 2024

Incredible people who provide a first class service and being family run makes the service they provide feel so personal.
We had a few issues on the day of the funeral as we had so many more people than expected. Rouse and Co sorted out the issues that arose with no fuss and remarkable speed. They delt with everything leading up to the day. All of that meant the day passed as best as it could as I didn’t have to worry about any details. I could truly focus on my difficult day.

5 Annette Pinnell 24th Aug 2024

My family chose Rouse & Co for my sister's funeral because we were immediately met with kindness and sensitivity from Louise. We were able to trust that my dear sister was being placed into their good and honest care. Every step of the way, options for the service were explained to us and they had all the time and patience needed while we chose music, photographs and flowers for the funeral service.
On the day of the funeral, all our choices were delivered perfectly. Mark was our excellent, discreet and perfectly presented undertaker who taught our sons to be pall bearers with patience and had kind, gentle words for us all. The limousine we travelled in was in perfect condition and our chauffeur drove with great care and was very helpful, assisting my elderly mum into the car.
Finally to add that not only was there kindness and efficiency but also value for money.
Thank you Rouse & Co

5 David Barton 17th Aug 2024

I can't thank Mark, Louise and the team enough for the way they handled my dad's funeral. From start to finish, they were caring, thoughtful, and incredibly supportive. They took care of every detail, making sure the service was exactly what we wanted. Their kindness made a tough time a bit easier, and I’m truly grateful. I highly recommend them to anyone who needs a compassionate and reliable funeral director.

5 Matthew Allaby 28th Jul 2024

Can't thank Louise and Mark and everyone else at Rouse &. Co. enough. They helped guide me through the process and were impeccable in professionalism and manner through out. X

5 John Gregory 25th Jul 2024

Mark and Louise Dealt with everything they could and helped me throughout such a difficult time. Couldn’t ask for more! 
Thank you 

5 Sarah Western 24th Jul 2024

I cannot recommend Rouse and co. enough. From start to finish they were available at all times for any questions. Nothing was too much trouble. I was able to see my loved one everyday before the funeral. They made a very difficult experience alot simpler. Thank you

5 Paula Owen 22nd Jul 2024

Rouse and Co were excellent from our first visit to arrange our Dads funeral.Louise and Mark were kind,thoughtful and helped us arrange everything that we wanted.
They kept updated on everything and were always on the other end of the phone no matter what time.
Would like to say Thank You to them both for an excellent service

5 Karen McBride 18th Jul 2024

I cannot rate Rouse &Co highly enough. Amazing from start to finish . So efficient , helpful and very caring . Used other funeral directors in the past and do not even come close to this one .Highly recommend .

5 Kathryn Hickman 15th Jul 2024

Couldn't have asked for more. Their kindness and attention detail was excellent. Louise in the office and Mark on the day were superb. Can't recommend them highly enough. The whole process was so easy and stress free. Thank you Rouse & Co you were excellent.

5 Liam Joyce 24th Jun 2024

Couldn’t ask more from start to the finished professional and very compassionate 

5 Alison Radlett 23rd Jun 2024

Went above expectations in every aspect of dealing with my uncles funeral. I was very anxious about the funeral and they gave me all their reassurances that it would go smoothly, and of course it did. 
Highly recommend.

5 Lee Murnin 17th Jun 2024

Absolute 1st class service from the entire team at Rouse & Co, from the initial out of hours phone call with Mark right up until we parted at the end of the service. The entire process felt very personal and the attention to detail was exceptional. Friends and family have also commented on how beautiful the service was. We cannot thank you enough for making this sad day so special for my Dad and his family and friends. I would readily use Rouse & Co again and highly recommend them to anyone in need of a funeral director. Lee

5 Claire Petts 10th Jun 2024

Mark Rouse and his team were respectful, kind and supportive from the first phone call. Mark gently guided us with compassion as we prepared to say goodbye to our dad, ensuring he had a truly special final journey. Thank you so much.