Rouse & Co. Independent Funeral Directors

5 Liam Joyce 24th Jun 2024

Couldn’t ask more from start to the finished professional and very compassionate 

5 Alison Radlett 23rd Jun 2024

Went above expectations in every aspect of dealing with my uncles funeral. I was very anxious about the funeral and they gave me all their reassurances that it would go smoothly, and of course it did. 
Highly recommend.

5 Lee Murnin 17th Jun 2024

Absolute 1st class service from the entire team at Rouse & Co, from the initial out of hours phone call with Mark right up until we parted at the end of the service. The entire process felt very personal and the attention to detail was exceptional. Friends and family have also commented on how beautiful the service was. We cannot thank you enough for making this sad day so special for my Dad and his family and friends. I would readily use Rouse & Co again and highly recommend them to anyone in need of a funeral director. Lee

5 Claire Petts 10th Jun 2024

Mark Rouse and his team were respectful, kind and supportive from the first phone call. Mark gently guided us with compassion as we prepared to say goodbye to our dad, ensuring he had a truly special final journey. Thank you so much.

5 Ray Hoare 30th May 2024

Mark was fantastic  nothing was too much for him and his team they went over and above to make sure dads day went smoothly. Thank you  for making a very hard day easier.             

5 Jenny Whyte 26th May 2024

I have nothing but absolute gratitude and high praise for Rouse and Co. The service my family and I have received was excellent. They went over and beyond, nothing was too much trouble, they were patient and kind, and kept me informed and update with everything that was happening or was going to happen. I cannot thank them enough. I would highly recommend them. They are everything that you need a funeral director to be, and so much more.

5 Sharon Sullivan 24th May 2024

Flawless from start finish.  Would not hesitate to recommend.   Lovely caring team x 

5 Cheryl Currell 21st May 2024

The service and care received from Rouse & Co exceeded all expectations. The way in which they not only looked after my late mother but also all of us as a family, made a very difficult time so much easier. 

I would highly recommend their services. A special thanks to Mark and Louise. 

5 Marilyn Last 21st May 2024

I can't say how grateful I am to Mark and Carrie for all they did, everything ran perfectly. The service was so nice it was the perfect send off for my Mum.

5 Sharlynne Abramsamadu 17th May 2024

Rouse & Co independent funeral directors provided an excellent service to me and my family. They were so welcoming, accommodating and kind during such a difficult and sensitive time. They handled all of our requests with such dignity and really helped to ease the funeral planning process. I would definitely recommend their services. 

5 Mina Sakizadeh 29th Apr 2024

Dear Louise and Mark,
Thank you very much for organizing the funeral for my daughter. Your service was excellent and respectful at all times. You were extremely supportive, caring and friendly, and communication was always prompt at all times.
Thank you so much again.

5 louisa Hardie 28th Apr 2024

From the moment I first spoke to Mark I knew that I was making the right choice of putting my father in his care. Mark & Louise helped guide me through a very difficult time, showed care & compassion & communicated throughout. Everything about the service was perfect from the Reverend to the horse & carriage. A family member told me that this was the best funeral they had been to. I could not recommend them enough.
Thank you Rouse and Co

5 Lynn Lucas 18th Apr 2024

From the first meeting with Mark at Rouse in the week prior to my husband's passing I knew that I had made the right choice, the kindness and compassion shown to myself and my boys when their dad died has been second to none, Mark and his family team are without doubt the best choice I made from our first meet then Mark collecting Alan in the early hours of a Sunday morning right through to the funeral earlier this week their professionalism and compassion I am sure could not be bettered.
I thank them all from the bottom of my heart for their service during an awful time for the family and cannot recommend them highly enough for anyone going through the same, it is the small attention to detail as well as the service that makes the whole process bearable.
If you are looking for a professional and caring funeral director look no further than Mark at Rouse and Co in Forestdale, Selsdon

5 Tracey Gulless 12th Apr 2024

Louise and Mark were caring, and efficient, from our very first meeting, all the way through. We felt supported at all times, and safe in the knowledge that they were doing the very best for my mum at every stage. I would highly recommend Rouse & Co.

5 Roger Gulless 9th Apr 2024

It became very clear from the onset of meeting Mark and Louise that my daughter and I felt very comfortable and confident that Rouse & Co. were going to be the right choice for organising my wife's funeral. They came across as being sensitive, kind, comforting and empathetic to our needs. They were always calm, pro-active and highly efficient in attending to all aspects of our requirements, keeping us informed at each and every stage. Nothing was too much trouble. Our heartfelt thanks to Mark, Louise, their associated staff and suppliers for what we regarded as a perfect arrangement. We would highly recommend Rouse & Co. You will not be disappointed.

Roger & Tracey

5 Dean Woodhams 18th Mar 2024

Thank you so much for a helpful and totally professional service.you made the service so special for my dads day.thank you so much.you be hard to beat and special thanks to katie( celebrant)

5 Paul Woodhams 18th Mar 2024

The support and service offered by Mark and his team was first class. 

5 Karen Hanby 17th Mar 2024

From the minute I contacted Mark and Louise they helped me through a very difficult time. They listened and advised when I needed it. They gave my dad a brilliant send off and I really couldn’t have asked for more. They were always available at any time for any questions I had and to be honest if it wasn’t for there support and guidance and don’t know how I would have coped 
Thank you to all of you at Rouse you made a very difficult time so much easier 

5 Velichka Aydarova 14th Mar 2024

Excellent and caring 

5 Paresh Patel 12th Mar 2024

Mark and his colleagues were very helpful and respectful in helping with the funeral arrangements for my father. We could not fault in anyway the services they provided us during this time.

5 Angela Webb 2nd Mar 2024

When we first contacted Mark we had already been through a heart breaking four weeks. We were immediately reassured that everything would be carried out in a quiet and dignified manner. Louise looked after us and nothing was too much trouble. Thank you all once more for holding our hands through this difficult time.

Angela

5 Andres Biondi 22nd Feb 2024

Mark and the team did a wonderful job helping me navigate the entire process for my mother's funeral.

5 Janet Davies 19th Feb 2024

Thank you, rouse and Co. for your care and consideration. You listened carefully to all our - sometimes strange - requests, and you carried out everything for us with the utmost courtesy and consideration.
We would be very happy to recommend your services to anyone who suffers a bereavement.
Janet and Stephen

5 Arti Chauhan 19th Feb 2024

Mark and Louise were so easy to talk to. They answered all my questions via email, txt or phonecall. Nothing was too much for them. They gave advice and explained how things would be on the day to a tee. We were able to use their chapel to say goodbye to my father before his funeral. 
Fantastic service and would highly recommend them. 
Arti

5 Phil Jenkins 9th Feb 2024

Mark and his staff were wonderful making a very hard occasion go smoothly with the highest level of compassion. From the first phone call to them dropping us off for the celebration of my mother’s life they did everything possible to make sure it was what our family had envisioned. 5 stars really isn’t enough. 10 would be far more deserving. Thank you Mark and all your amazing staff.