F.A. Albin Welling

4 Lesley Holland 21st Oct 2024

Hello, we were very impressed and truly grateful for the speed with which Simon was able to take our dad from the nursing home into your care. On that day, we had the wedding of my son (who lives in New York) and the call to my sister regarding my dad's death was difficult enough to deal with. The meeting with Christine and her work in the organisation of the support by Albins, the Order of Service and all the final details was superb.

My only comment would be that for some reason the funeral car with myself, my Uncle and sisters stopped at Kemnal Greenacres so we could use the facilities but then unfortunately drove up to the entrance to the chapel so we all had to then walk this last section. Having said that, Alfie made a huge effort on the way to Kemnal to pass by my father's favourite place and local bowls club to lay a flower.

We were so pleased we chose Albins to look after my dad's final journey.

5 Chris Abrahamson 8th Oct 2024

We have been very happy with Albins from day 1 with our meeting with Christine. They have been extremely helpful at the welling branch and even if you call and go through to another branch. Always happy for you to call with any concerns from day 1. All at Albins from Christine to the men who brought dad to the crematorium have been extremely respectful. 
Thank you all at Albins 

5 Paul Warren 28th Sep 2024

Throughout the entire process, Dawn and Chris were helpful, supportive and comforting. On the day Steve looked after us in a calm caring way that made all the difference.
I cannot thank the entire team enough.

5 Emma Sibthorpe 17th Sep 2024

We would like to thank all the Albin staff for all their hard work and support during this difficult time.
From our very first conversation on the 20th of August until the day of Ted's funeral, they showed a level of professionalism and care, which was remarkable.
They treated us as individuals and made the whole process much easier for us to cope with.
Christine and Dawn in particular, were simply brilliant.
Once again, thank you!

5 Sharon Long 8th Sep 2024

Superb service from start to finish.
Compassionate, sympathetic and extremely professional in an emotional job.
Thank you all for everything you did for us.

5 Lynda Franklin 18th Aug 2024

A service delivered with the utmost respect Thank you so much.

5 Michael Beagley 13th Aug 2024

Comprehensive and reassuring support at a time when you need it the most.

5 Shaun Martin 14th Jun 2024

Absolutely professionalism throughout the whole sad event.
Extremely helpful, respectful and very gracious.
Their kindness and understanding helped me and my whole family through this difficult time. The protocols and disciplines the team have in place during these sad and solemn ordeals are autonomous to them and they carry out with such determination and forgiving to those people around them, and our day went along easily, calmly and with great  sympathy. Thank you all.

5 Jean Griffiths 13th May 2024

I would just like to say a very big thankyou to everyone at albins. The treatment we received there was outstanding. Chris and dawn were so compassionate and professional, and nothing was too much trouble. We were made to feel like part of a family rather than customers. On the day of my dads funeral eveything went so smoothly, it made a differcult day bearable. I would also like to thank Alfie and the boys, they to were outstanding and so caring and compassionate. Giving you 5 stars is not nearly enough. Thankyou so much. Xx Denise Griffiths and family.

5 David Turner 16th Apr 2024

A funeral is the last opportunity to say your goodbye to your loved one, therefore it has to be memorable and special. F.A.Albins did exactly that, the care, support and attention to detail from taking dad into their care until his service on the day was second to none.

Christine and Dawn in the office were caring, friendly and welcoming. They were supportive and had the answers to every question I had, and helped me to make the right decisions.

George and his team on the day of the funeral made sure that everything was on time and perfect. George also ensured that some extra requests I made were followed by the rest of the congregation.

F.A. Albins tended to my mother's funeral in 2020, so I knew my dad would be in good hands and I wasn't dissappointed.

I am very grateful to all the team.

Best Wishes
Dave Turner

5 Richard Stoor 12th Apr 2024

Christine and the team have been magnificent managing this sad process for our family. Steve and the team offered my wife the dignified funeral she deserved. My heartfelt thanks to all at Albins.

5 Kerry Adams 27th Mar 2024

We dealt with the branch at Welling, Chrissy and Dawn where so kind and fantastic at their jobs. The service they provided was second to none. They helped us make my mums last journey, a journey to remember. So a big thank you to the staff at Welling and Bermondsey. Jamie, who lead the service was very professional, caring and so was the rest of the team on the day. Can’t say thank you enough. 

5 Carol Clarke 16th Mar 2024

Albins service was very professional from day 1 of contact, but also very caring. All the staff made us feel at ease.
Wouldn't use no one else.

5 Mandy Jones 26th Feb 2024

Very caring and professional service.  Nothing too much trouble and provided good advice which helped  to ease our pain at such a difficult time. 

5 Amanda Gan 10th Feb 2024

Very happy with the service provided by Albins. Chris was compassionate, helpful and the result was an amazing tribute for my mum.

5 Barbara Mustafa 10th Feb 2024

From the moment we walked into the office we felt cared for. Christine and Dawn were amazing. They thought of everything and nothing was too much trouble for them. They kept us up to date with arrangements as we went along. 
On the day of the funeral Steve and his team were excellent. They were respectful and professional throughout. The little touch of leaving a red rose on the door as the cortège left the house was so thoughtful. 
The celebrant who was arranged by Dawn was so kind and caring. The service was beautiful and a very fitting tribute to our Mum. 
All the staff at Albins made a difficult day so much easier to bear for us all. Thank you so much. 

5 Michelle Ward 8th Feb 2024

FA Albins are simply the best Funeral directors. Our family has used them for generations and we would not go anywhere else. They are professional in everything they do from assisting and guiding with the funeral arrangements to the conducting the final journey of our loved ones. I cannot speak highly enough of the whole team.

5 Patrick Whelan 31st Jan 2024

Just to say a big thank you to Christine and the team for all their hard work in making such a sad day a wonderful experience for the  Whelan family, Dad would have been so proud, 👍👍👍

5 Vicki Tutton 31st Jan 2024

So, so understanding, Chris who we dealt with such a lovely lovely lady, she took all the worry away of planning our mum’s funeral, can’t recommend them enough, thank you so much.

5 Karen Hayes 15th Dec 2023

Absolutely wonderful. We were looked after throughout. Professional and kind,could not ask for more.
Thank you Albins.

5 Bolatito Ariyo 13th Dec 2023

Excellent service from start to finish. We were looked after by staff who were very professional and also had a lot of empathy. The whole experience was excellent and friends and family liked what they saw.

5 Trudy Holt 2nd Nov 2023

Dawn and Christine, at Albins Welling, are wonderful! They guided us through the funeral process and helped us understand what to expect. Everything was so straight forward and they made it so it was completely stress-free.The way they treated our loved one was as if was their family too. We couldn't have asked for a better send off for our favourite man, and that is all thanks to Dawn! The Albins boys who drove the funeral cars and led the horse and carriage were so supportive and accommodating, overall a wonderful team! Thank you for making this difficult time, that little bit easier.

5 Teresa Miller 2nd Nov 2023

Absolutely fantastic from start to finish! Amazing service. 

5 Christine Haylock 30th Oct 2023

Dawn and Christine at Welling branch were excellent, so caring and knowledgeable and we knew we were in great hands with them looking after us. The team led by Steve on the day were professional and caring every step of the way. The Albins team are a credit to your company.

5 Kim Tuley 15th Oct 2023

I cannot recommend F.A. Albin highly enough.  Christine and Dawn looked after us from the outset with care and kindness, nothing was too much trouble.  The team in Rotherhithe took care of my loved one and he looked amazing when we saw him to pay our respects, he looked better than he had in hospital.  On the day itself the team were just incredible, everything was so well organised and we didn’t have to worry about a thing and they were incredibly respectful and kind.  I can’t thank F.A. Albin enough.