Dagenham Funeralcare

5 Lisa Adams 18th Mar 2024

They all was so nice and happy to help us with everything we needed thank you from all the adams family 

5 Justin Desdune 1st Mar 2024

Your team showed the best respect from start to finish. I’d say the timing of arrival at our home could have been sooner. But great overall service. Thank you.

4 Donald Roberts 27th Feb 2024

Very happy with the Funeral arrangements made for my wife. Everything went very smoothly and any questions or concerns that I had during the process were soon answered to my satisfaction. Have used the services of this company before and will do again in the future if the need arises.

5 Jean Worboyes 26th Feb 2024

It was a very nice service, we were all pleased, exactly as mum wanted. The only problem was we didn’t have a box for donations, so only had 2 donations given to me personally. 

5 Gillian Jenkins 12th Feb 2024

I chose an essential service, however the whole end to end experience went beyond my expectations I arranged the funeral over the phone as I live out of the area. Charlotte at the shop was very helpful and supportive, and she guided me through the process .  There was no pressure, or hidden cost everything was made very clear and easy to understand. The service on the day was relaxed and I felt taken care of by Courtney who guided me through each step.  The whole team showed a great deal of care and respect for my brother which I really appreciate.  I would like to thank the whole team including the celebrant Ian Lacey who led a beautiful service, and took the time to understand my brother, and support me.  

5 Daryll Stevenedge 15th Jan 2024

Top service, made to feel welcomed.
Not a great time given circumstances but they did all they could to help.

5 Joy Grieve 8th Jan 2024

I can't fault the service I got from your Staff, especially Charlotte who guided me through this traumatic time. She fulfilled everything I wanted including Alex the celebrant who I am very grateful as he actually got my husband to a T. My thanks also goes out to Courtney the Director, she was so kind as well.

2 Sue Card 18th Dec 2023

The interaction with Charlotte was so bad, she didn't get much right at all. I think she needs a lot more training on the work side of it and on how she deals with people. How can she go home and leave us without a new date for my dad's funeral when she mistakenly double booked the funeral in the first place. At a time like this, you don't need all this hassle as well. Everyone else was so good to us especially Gaynor at Elm Park (who got us a new date on a Friday afternoon near closing time) and Aaliyah in Gale street (who sorted the funeral bits out properly), not forgetting Courtney at Gale Street too. At this time I would not recommend you to anyone especially if Charlotte was dealing with it.

5 Andrew Tomlin 27th Nov 2023

Could not find any fault with the care and service on the day

5 Donna Dobson 21st Nov 2023

I can’t thank them enough, it was the first time I had to organise a funeral and they guided me to give my mum a wonderful send off and a chance for the family to celebrate her life 

5 Wendy Gordon 4th Jul 2023

Coop Funeralcare managed the funeral of my step mum. The staff were courteous and understanding. The office based staff were informative and resonsive to enquiries. Their conduct on the day was very professional and I would highly recommend their services.

5 Victoria Whitfield 27th Feb 2023

Fantastic service and very grateful for all of their assistance 

5 Malcolm Lappage 20th Feb 2023

From start to finish, attention to detail assistance from staff presentation I honestly could not fault the service, the horse drawn hearse was of a top standard, the conductor of the funeral led us so well with consideration for the people with difficulties requiring a little more time.
I am only left to thank each and everyone of the staff 
Thank you 

5 Tracy Anderson 20th Feb 2023

Amazing service from start to finish 

5 Armel Omok-ngan 24th Jan 2023

The service received was excellent. Thank you.

5 Richard Crane 16th Jan 2023

Very helpful, considerate and understanding team

5 Martin Searle 6th Jan 2023

Everything went very well. Very happy. Thank you

5 Marilyn Botham 5th Jan 2023

Could not fault it

4 Josephine Williams 3rd Jan 2023

My only criticism is the number of follow up contacts, 2 phone calls, 1 letter and this survey.
The survey is fine and I remember being asked if it was okay to contact me but 4 instances is too much.

The actual service provided was excellent, the funeral ran smoothly and I would recommend the Co-op but you need to sort out the follow up.

5 Carmelita Reuben 21st Dec 2022

I would like to say a MASSIVE THANK YOU to Lorraine and Dionne for handling the funeral care of my late husband efficiently and effectively. They have proven to be very kind, helpful and compassionate in answering all my questions that I could think of, calmly and professionally until I was satisfied. I am very grateful to the both of them.

Also, I would like to Thank You the Funeral Director, Mr Craig for being so kind and helpful to me before and after the Memorial service at the crematorium in Manor Park. The service went really well from the beginning to the end.

Overall, I have an excellent experience with the funeral care of my husband handled by the local Coop Funeral Care in Dagenham, Gale Street. I certainly can recommend them to all my friends and acquaintances. ~ Mrs C. Reuben

5 Sharon Parker 19th Dec 2022

Lorraine at gale street was a star we had a double funeral along side Terry wife Barbara Lorriane was caring and thoughtful though out the whole time the family are very grateful for the way the funeral went sending out many thanks to the whole team 

5 Sharon Parker 19th Dec 2022

Can not thank them all enough Lorriane at gale street she was so caring and was in contact the whole time keeping us informed of what was happening a very big thank you to her and the whole team 

5 Lesley Rowney 12th Dec 2022

Very helpful 

5 Mark Heady 5th Dec 2022

Quality of the service provided was very professional and caring.
Thank you

5 Louise O'Mahoney 8th Nov 2022

Can't thank you enough for everything you did for me and my family you have been amazing at this difficult time