Lincolnshire Co-op Proctors Road Funeral Home

107 reviews

Latest Verified Reviews

Helen Storr 13th Jan 2020

Thank you for all your support in making the arrangements

Lisa Hutton 14th Dec 2019

The experience at coop funeral home proctors road was fantastic, they made everything so easy .on the day I couldn't of asked for better no stress ,the politeness was out of this world and the consideration to our family was the same .  I would like to say thankyou to Ali for sorting everything out and to David who was with us on the day .i hope you all have a lovely Christmas and a happy new year x  THANKYOU. Xxxx

Glen Ruffle 9th Dec 2019

Very professional, very good

Reviews

Location

11 Proctors Road
Lincoln
Lincolnshire
LN2 4LA

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About Us

Lincolnshire Co-op Proctors Road Funeral Home is a funeral director in Lincolnshire.

Lincolnshire Co-op Proctors Road Funeral Home is not a member of Funeral Guide, so we cannot show up-to-date pricing or service information.

Please click on one of the funeral directors below who are members.

Verified Reviews

Verified Reviews

  • 5 Helen Storr 13th Jan 2020

    Thank you for all your support in making the arrangements

    Andy Turnbull replied
    Dear Helen, Thank you for taking the time to complete a 5 star review. I will ensure your comments are passed on to colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Lisa Hutton 14th Dec 2019

    The experience at coop funeral home proctors road was fantastic, they made everything so easy .on the day I couldn't of asked for better no stress ,the politeness was out of this world and the consideration to our family was the same . 
    I would like to say thankyou to Ali for sorting everything out and to David who was with us on the day .i hope you all have a lovely Christmas and a happy new year x 
    THANKYOU. Xxxx

    Andy Turnbull replied
    Dear Lisa, Thank you for taking the time to complete a 5 star review. Your kind words and comments are really appreciated, I will ensure Aly and David get to read your feedback. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Glen Ruffle 9th Dec 2019

    Very professional, very good

    Andy Turnbull replied
    Dear Glen, Thank you for taking the time to complete a 5 star review and your comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Robyn Broughton 8th Dec 2019

    All persons involved kept me well informed of everything. They have a very good receipts system for anything taken into them or taken from them.
    Everytime I was told someone would ring me top arrange or discuss something, they did.
    Marie dealt with the funeral planning, she was lovely, brought us some tea and explained and helped plan everything thoroughly.
    Aly was brilliant on the day and rang me to double check the plan the day before.
    On recommendation from Marie, Andrew Key, an independent funeral celebrant, took the service. He was very helpful putting together the service and did everything as I wished as well as offering advice. He led the service brilliantly and all attendees were very complimentary.
    Thank you very much.

    Andy Turnbull replied
    Dear Robyn, Thank you for taking the time to complete a 5 star review. Your kind words and comments are really appreciated, which I will ensure they will be passed on to my colleagues. Kindest Regards Andrew Turnbull - Branch Manager.
  • 5 Angela Hill 25th Nov 2019

    Very helpful and friendly from start to finish.

    Andy Turnbull replied
    Dear Angela, Thank you for taking the time to complete a 5 star review and your kind words. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Simon Coupland 25th Nov 2019

    Very caring and professional service at such a sad time; thoughts and help with everything. Thank you

    Andy Turnbull replied
    Dear Simon, Thank you for taking the time to complete a 5 star review and providing valuable feedback. I will ensure all colleagues get to read your kind words. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Malcolm Espin 21st Nov 2019

    We are very happy with the services of Lincoln Co-operative Funeral Service (Proctors Road), all questions responded to in a timely manner and nothing was too much trouble. Thank you.

    Andy Turnbull replied
    Dear Malcolm, Thank you for taking the time to complete a 5 star review and provided valued feedback. I will ensure colleagues get to read your kind words. kind Regards Andrew Turnbull - Branch Manager.
  • 4 Paul Coupland 20th Nov 2019

    At our time of sorrow and sadness your staff we,re very calming and helpful at all times. Awful day of cremation but your staff we,re professional to the very end. Thankyou Paul & family.

    Andy Turnbull replied
    Dear Paul, Thank you for taking the time to provide valuable feedback, I will ensure colleagues get to read your comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Jane Guy 11th Nov 2019

    This is the second time I have been helped by the Co-op Undertakers to arrange a funeral for a much loved one. I found them to be very professional, considerate, sympathetic and understanding and they guided me through all the procedures at a pace I was very comfortable with. I would highly recommend their service

    Andy Turnbull replied
    Dear Jane, Thank you for taking the time to complete a 5 star review and your kind words are really appreciated. I will ensure colleagues get to read your valued feedback. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Andrew Atkinson 9th Nov 2019

    Incredibly professional and supportive, helpful and easy to work with and Marie and the team are a credit to the Co-Op FD. And carefully guide you every step of the way to ensure the deceased gets the best send off possible.

    Andy Turnbull replied
    Dear Andrew, Thank you for taking the time to complete a 5 star review, your comments and feedback are really appreciated especially about Marie. I will ensure colleagues get tread your kind words. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Margaret Carter 4th Nov 2019

    Really excellent, professional service. From consultation through to funeral so helpful and respectful.

    Andy Turnbull replied
    Dear Margaret, Thank you for taking the time to complete a 5 star review. I will ensure your kind words and comments are passed on to colleagues. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 James Pearson 3rd Nov 2019

    All round excellent service from the initial meeting with Marie to the ceremony itself. They made it trouble free at such an emotional and sad time. All the staff show empathy and understand. Cannot thank them enough. 

    Andy Turnbull replied
    Dear James, Thank you for taking the time to complete a 5 star review, your feedback is really appreciated. It is a pleasure to read your kind words about Marie and colleague, which i will ensure they get to read your feedback. Kind Regards Andrew Turnbull - Branch Manger.
  • 5 Paul Jacklin 28th Oct 2019

    An excellent personal service at a sad time, which we could not fault in any way.

    Many thanks to all concerned.

    Paul Jacklin

    Andy Turnbull replied
    Dear Paul, Thank you for taking the time to complete a 5 star review and provide such valuable comments. I will ensure colleagues get to read your feedback. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Steven Robinson 14th Oct 2019

    Excellent, professional and respectful service. Marie, Claire and Dave were all very supportive. Wouldn't have changed anything. Thank you.

    Andy Turnbull replied
    Dear Steven, Thank you for taking the time to complete a 5 star review and I am pleased to read your comments especially about Marie, Claire and Dave. I will ensure they get to read your feedback. Kind Regards Andrew Turnbull - Branch Manager
  • 5 Mary Tilley 11th Oct 2019

    Excellent professional service. Staff were very kind and supportive throughout and helped make a very difficult situation much easier to go through. Thank you all so much.

    Andy Turnbull replied
    Dear Mary, Thank you for your 5 star review and I'm so pleased to hear my colleagues were able to help you through this difficult time. I will pass on your thanks and comments to all involved. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Sue Stanley 28th Sep 2019

    A big thank you to Aly Gratrick for going above and beyond. To everyone at Tritton Road for their help and care at a very tough time. To the drivers Mick & Dave for their compassion and professionalism on a very emotional day. Cannot praise & recommend highly enough ✨

    Andy Turnbull replied
    Dear Sue, Thank you for your kind words and comments. I will ensure Aly, Mick, Dave and colleagues get to see your comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Shane Butler 24th Sep 2019

    From the first appointment we knew Aly was the right person for the job.
    The care and attention to detail was excellent. The recommendation of
    Andrew Key was also the correct decision.
    On behalf of myself and the family, thank you so much to Aly and the
    Co-op team & Andrew for caring. It means so much.

    Shane Butler

    Andy Turnbull replied
    Dear Shane, Thank you for taking the time to complete a 5 star review. I will ensure Aly and colleagues get to see your kind words, which I'm sure she will appreciate. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Jenny Staveley 3rd Sep 2019

    They were excellent - so professional and personal. Thank you.

    Andy Turnbull replied
    Dear Jenny, Thank you for taking the time to complete a 5 star review, I will ensure your comments are passed on to the team. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Emma Ekins 31st Aug 2019

    Very professional and very supportive through such a bad time for me

    Andy Turnbull replied
    Dear Emma, Thank you for taking the time to complete a 5 star review. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Valerie Fountaine 9th Jul 2019

    Professional, efficient team but most important of all caring.  They made what  of course was a sad  occasion the very best it could be. We couldn't have asked for more.
    They gave us a very special day to remember.

    Andy Turnbull replied
    Dear Valerie, Thank you for taking the time to complete a 5 star review. Its a pleasure to receive such lovely feedback about the team. I will ensure they get to read your comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 4 Janet Freeman 30th Jun 2019

    Supportive, yet professional; they made a difficult time easier. Thank you.

    Andy Turnbull replied
    Thank you Janet for taking the time to complete a 5 star review. Kind Regards Andrew Turnbull Branch Manager.
  • 5 Paul Walker 24th Jun 2019

    The entire team, particularly Marie Baxter/Funeral Arranger, Graham Mumby-Croft /Independent Funeral Celebrant, and David Whalley/Funeral Director were very friendly, helpful and professional making the whole process a much less painful experience than I had anticipated. Thank you to you all.

    Andy Turnbull replied
    Dear Paul, Thank you for taking the time to complete a 5 star review and providing lovely feedback about colleagues Marie, Graham and David, I will ensure they get to read your kind words. Many Thanks Andrew Turnbull - Branch Manager.
  • 5 Andrea Allen 22nd Jun 2019

    The coop were brilliant they handled every aspect and helped us resolve any problems we had. They made a very difficult time easy.

    Andy Turnbull replied
    Dear Margaret, Thank you for taking the time to complete a 5 star review and provide such lovely feedback. I will ensure the team get to see your comments. Kind Regards Andrew Turnbull - Branch Manager.
  • 5 Caroline Driscoll 17th Jun 2019

    Aly was amazing from start to finish. Nothing was too much trouble. Everything was done professionally but caring. The recommendation of Andrew Key to take the funeral was spot on. Bearing in mind everyone was very upset we couldn't have wished for a better experience. Thank you

    Andy Turnbull replied
    Dear Caroline, Thank you for taking the time to complete a 5 star review. I will ensure your lovely comments about Aly and Andrew will be passed on. Kindest Regards Andrew Turnbull - Branch Manager.
  • 5 Mark Stubbs 16th Jun 2019

    Well done to everyone involved. The whole process was handled with compassion, tact and diplomacy.

    The day was beautifully observed and immaculately professional.

    You helped make a difficult time more bearable.

    Andy Turnbull replied
    Dear Mark, Thank you for taking the time to provided valued feedback. I will ensure your kind words are passed on to colleagues. Many Thanks Andrew Turnbull - Branch Manager

Address
11 Proctors Road
Lincoln
Lincolnshire
LN2 4LA

Open map

Latest Verified Reviews

Helen Storr 13th Jan 2020

Thank you for all your support in making the arrangements

Lisa Hutton 14th Dec 2019

The experience at coop funeral home proctors road was fantastic, they made everything so easy .on the day I couldn't of asked for better no stress ,the politeness was out of this world and the consideration to our family was the same .  I would like to say thankyou to Ali for sorting everything out and to David who was with us on the day .i hope you all have a lovely Christmas and a happy new year x  THANKYOU. Xxxx

Glen Ruffle 9th Dec 2019

Very professional, very good

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