Richard Ward Funeral Services Ltd

5 Kate Ward 22nd Feb 2025

The kind & caring staff took care of my mother & guided me through, 1 of the most difficult times in my life. They are professional, in all aspects of their work & have a great depth of knowledge, that was invaluable during my time of need. This made making difficult decisions, so much easier. If I changed my mind on something , it was no trouble, if we added something, that was fine. 
I can’t thank them enough for their care & compassion. 
Everything on the day, was just as it should have been. 
I never realised organising a funeral could be so stressful, but they really took care of us. Helping us as a family to prepare & grieve. 
I would & have definitely recommend them. 

5 David Blow 23rd Sep 2024

Richard Ward have been exemplary in the whole funeral of my mum from start to finish & have been so supportive & kind. Special thanks to Michelle for her dedication to making it an easier transition for us & for being there for our needs & wishes . Thoroughly recommend!! 

5 Catherine Molloy 16th Sep 2024

We had the best help from Michelle at Richard ward and the most beautiful service for our son. Our darkest time was made a little easier, thank you.

5 Paula Foulds 28th Jul 2024

Everything has gone very smoothly. All the staff are professional and a pleasure to deal with at a difficult time for the family. 

5 Karen Wells 7th Jul 2024

Wonderful, caring, supportive service from the very first phone call, until after the funeral. Everything arranged beautifully and we felt so supported and heard as a family. Would certainly recommend Richard Ward Funeral Services and special thanks to Michelle at the Wigston office. 

5 Jan Worthington 15th Apr 2024

Bernard's exit song 'Simply the Best' totally sums up your handling of his Funeral too. Excellent communication, planning, efficiency and empathy at such a sad time was certainly 5 Star. Absolutely nothing was too much trouble for any of you to sort out and we so appreciate your fantastic time and efforts applied to enable such a smooth and successful service for Bernard who was so very deserving of such an occasion. Such special and heartfelt thanks go to Fred, Chelsea and Naomi, also to Keith the celebrant who Fred so kindly   recommended. Equally, we are aware that many others work so very hard to make it all happen so such wonderful and sincere thanks to you all. We would wholeheartedly recommend your funeral service to others. Feel very proud to be so successful in a job demanding so much compassion and dedication to so many during such upsetting occasions.

Kindest Regards to you all,

Jan, Aly and Meg xxx

5 Peter Dean 25th Mar 2024

Would highly recommend the whole team who delivered the end to end process of mum's funeral with compassion and efficiency and allowed us to focus on the memories.

5 Dean Brotherhood 19th Mar 2024

Excellent service, , you made it very easy for us five star service. Thank you very much for looking after Mum so well.

5 Rachael Jansen 12th Mar 2024

Thank you so much to Naomi and the wider Richard Ward team. They supported us throughout the process with care and consideration.
Thank you all 

5 Daniel Denningberg 12th Feb 2024

Superb support and professionalism right from the first contact point. Naomi in particular was full of empathy, warmth and kindness. 

I can’t thank them enough and would highly recommend. 

5 Stephen Kind 25th Jan 2024

I could not fault any aspect of the preparation, work or service on the day. First class. Thank you all.

4 Jane Gadsby 15th Jan 2024

Everyone we dealt with at Richard Ward was very understanding, professional and compassionate.

Would have been useful if, at the start of the process we were advised upon the obituary page and just giving link. This was not done until prompted by me.

5 Helen Roberts 1st Jan 2024

This is the third time we have used your services, always very respectful and helpful, nothing is too much trouble. Thank you

5 Sophie Rathbone 22nd Dec 2023

Could not have asked for a better service. The passing of dad was very unexpected and planning a funeral was something my sister and I never expected to be doing at this point in our lives. But the team at Richard Ward made it as easy as possible during such a difficult time and the service was perfect. Nothing was too much trouble. Thank you so much. 

5 Elaine Singleton-Day 10th Dec 2023

Kind and efficient staff. Nothing was too much trouble. Communication excellent. The funeral was perfect, capturing Mum’s life.

5 Amanda Honnor 9th Dec 2023

Very efficient and respectful of all my wishes. Also very kind and the service went very smoothly. I felt fully supported & wouldn’t hesitate to use this company again.

5 James Parker 8th Dec 2023

I have no hesitation in recommending their services after having experienced their compassionate and professional handling of the funeral service for my wife of 60 years. I was amazed how many people came up to me to say what a lovely service it had been , there were so many that they could not have been saying it just to be polite
A big thank you to all the staff and not just Richard himself because his example has obviously rubbed off onto everyone else

5 Linda Newman 26th Nov 2023

Perfect in every way. Sensitive customer service and extremely clear information of requirements and procedures. Simply brilliant, couldn’t have been any better.

5 Pip Baines 19th Nov 2023

Excellent

5 David Harris 17th Nov 2023

The saddest time of my life,now it is all over i would like to thank you from the bottom of my heart.The service had to be perfect to honour Nayoung and indeed it was.The service was streamed to South Korea and Chicago.Attention to detail and respect of my wishes were all carried out perfectly and fine tuned as ideas evolved. A very special thankyou to Father Lee ,Naomi and Nathalie ...love you all,all of it was a fitting celebration..God bless Nayoungxxxx.

5 Lauren Price 9th Nov 2023

Exceptional service through out.
We have dealt with Richard ward a couple of times and every time they have been brilliant nothing is to much thank you for every thing you have done for us as a family and laying our grandad to rest.

5 Stephanie Noble 4th Nov 2023

We have used Richard ward before it was excellent service nearly 7 years ago and still excellent now will always use Richard ward funeral services in future

5 Pauline Shatford 4th Nov 2023

The kindness, consideration and care I and the family received from you during this dreadful time has been very comforting. Obviously we miss him but we know now he is at peace. We all send our grateful thanks.

5 Karen Barry 30th Oct 2023

Absolutely brilliant, professional, compassionate and kind service from start to finish for our dear mother Elfriede Garnetts cremation, I wouldnt hesitate to recommend Richard Ward Funeral Directors to family, friends and Colleagues, you have such a brilliant team of people working for you.

5 Caroline Brown 30th Oct 2023

All the staff were incredibly kind and understanding at such a painful time.
Would definitely recommend them.