Co-op Funeralcare, Chorley

5 Gail Hadfield-Grainger 8th Apr 2024

Thank you to Stephanie Gillott-Bibby, at Chorley Co-Op funeral care for the most perfect send off we could have asked for mum
We do not live in Chorley, but Steph arranged for my mum to be looked after at the local branch in Walkden, with Bev who was also absolutely amazing. Mum was taken to Overdale Crematorium in Bolton on the Truimph in style!
The service was fantastic due to Minister Mike (Steph has his number if anyone needs it) and the over all care provided by the Co-Op (because of Steph excellent customer service).
When someone close to you dies - it is hard enough to deal with the loss, never mind trying to plan a funeral on top of it- but Steph took ALL the stress and management over and assisted me every step of the way!!
If you need a funeral director with care, consideration and passion and pride in her job then I recommend contacting Steph.

5 George Green 26th Feb 2024

The staff have been absolutely amazing, particularly Steff. The thoughtful little touches they did without asking. Nothing was too much trouble for them. When we needed care and kindness they gave it in abundance. Thank you x

5 Susan Ann Hodgson 26th Feb 2024

Very pleased with the service, and attention given to helping us arrange the funeral 
and keeping us informed of what was happening. The lady at Chorley was kind and 
caring. Everything was explained fully. Thank you very much

5 Reginald Dulson 5th Feb 2024

All you could hope for, problem free and efficient.

5 Sandra Pope 22nd Jan 2024

Excellent service & care from the 1st tel call to the day of the funeral. Lovely staff, very caring & helpful

5 Leon Stapleton 15th Jan 2024

Amazing empathetic service from team. Always available to support

5 Andrea Birkett 11th Dec 2023

Brilliant from start to finish. The staff are amazing helped me so much through everything. Couldn't have asked for a better funeral. Thank you so much.

5 Lynda Millward 21st Nov 2023

The team at the Chorley Co-op Funeralcare were kind and respectful to both my family and my deceased mother. We all felt that they really cared and took on board everything we requested.

5 Malcolm Hill 21st Nov 2023

Proffesional and caring from start to finish

5 Karen Entwistle 13th Nov 2023

Many thanks to all the team who cared for my Dad with compassion and dignity.

5 Anthony Danks 30th Oct 2023

The professional staff make a trying time super smooth Stephanie, Janine & Amber deserve special thanks for all there help

5 Pauline Hawkins 9th Oct 2023

The service I received for the loss of my husband was excellent nothing was too much trouble

5 Tracey Roberts 2nd Oct 2023

The service received to the co-op was fantastic from the moment I made the first call to being dropped of at the venue for the wake was wonderful and the fact the barers even followed our pink theme was so respectful, and we was even provided with an umbrella at the cemetery when it rained, all staff were polite helpful compassionate. Thankyou co-op

5 Jeannie Holt 19th Sep 2023

All the people who came to my house were sensitive and caring. Exactly the right note was struck between compassion, professionalism and efficiency. I felt safe letting my husband go with them, difficult as it was to part with him, and I could trust them to look after him.

Brian wanted a 'direct cremation' so there was no service and when his ashes are home we will celebrate his long life. I am kept in touch with exactly as I have asked and I have complete confidence in this excellent service.

5 Barbara Taberner 21st Aug 2023

Steph and Janine were amazing in how they very considerately and compassionately led us through a very traumatic journey following the death of my Mum, Evelyn Taberner .
We really couldn’t have asked for any more from them.

5 Karmvir Birk 21st Aug 2023

Stephanie and her team, were amazing, supported me and my family through this difficult time

All the way through finding solutions and resolutions to any of challenges or questions

Thanks again

4 Andrea Halliwell 7th Aug 2023

Everyone involved with my father’s funeral was very supportive and professional from start to finish 

5 Paul Green 3rd Jul 2023

Everything was just perfect
Thank you

5 Alfred John Evans 20th Jun 2023

From the initial contact the staff were brilliant in the information they provided . Then helped us through the sad process with compassion, care,love and professionalism. Facilitating our request for all staff at the funeral to wear pink in celebrating my wives life . The collection from home and service at the crematorium was undertaken with respect and dignity .
My family and I cannot praise the team at Chorley enough. When my time comes I will feel safe in their hands as well as the care for my family . They will return to the Coop as we trust them to look after me and more importantly the family .

5 Trudy Davies 19th Jun 2023

Excellent service, very supportive. Couldnt of asked for more at such a diffcult time. I couldnt thank them enough. So very greatful to them.

5 Louisa Long 27th Feb 2023

From the beginning, the kindness and compassion shown to us was reassuring.

Steph was amazing, helped by Amber- and the day passed smoothly.

This is the second funeral that Steph has arranged for me, and i would recommend her to anyone looking to plan a funeral. Thank you.

5 Stephen Willoughby 21st Feb 2023

I found all the staff sympathetic and willing to help in all ways with help and advice. Special thanks to Janine our initial contact and Amber in the office who was equally helpful with advice on  procedures etc.  
Steph also needs to be mentioned for her dedication to ensuring a very sad occasion went without any hitches and supporting me and in fact going above and beyond on the day. 
Please send my sincere thanks to everyone of your team. 

5 Stuart Mayo 20th Feb 2023

Wonderful people, customer service and planning throughout the entire process 

5 Chris Proctor 20th Feb 2023

The girls and the organisation of the whole funeral was wonderful. Everybody was so compassionate and professional. The small touches like the odd phone call was appreciated. We never had any trouble getting through to anyone at the Chorley branch if we had any questions and any emails we sent were answered almost straight away. A special thanks to Janine, Amber and Alison. Thank you so much.

5 David Grimshaw 6th Feb 2023

I cannot recommend this service high enough, a complete and empathetic service from beginning to end with very clear and concise communication during our hour of need.