Co-op Funeralcare, Darwen

5 Peter Bray 9th Apr 2024

The team at Darwen is a credit to the Co-op funeral service. They offer full support and take away all the worry. the whole operation from start to finish ran like a Swiss watch. We can't thank them enough. We received many compliments about the way the staff conducted themselves to ensure everything went well.
Peter J. Bray

5 Michael Dempster 8th Apr 2024

Excellent service delivered by all the team. Extremely courteous and professional. Little side mention for Amber,Aimee and Richard thank you! X

5 Kimberley Nickson 25th Mar 2024

All of the staff were absolutely amazing supporting us through this very difficult time

5 Robin Harrison 18th Mar 2024

OK

5 Pauline McLoughlin 5th Feb 2024

Everything made so much easier due to the professionalism of all of the staff at the Darwen Branch.  Thank you

5 Rita Quinn 22nd Jan 2024

thanks for your support in this time of need, professional and very thoughtful

thanks

Rita

2 Craig Shaw 13th Jan 2024

Poor and sloppy communication throughout and unprofessional by funeral director on the day being way too tactile, failing to accord sufficient dignity and decorum to the occasion.

5 Martin Casey 20th Dec 2023

The Coop service was sympathetic, caring and paid attention to all the details. 

5 Janice Senior 18th Dec 2023

I can highly recommend Co-op Funeralcare, Darwen. From start to finish they helped me navigate through a very difficult time. Nothing was rushed, they were very knowledgeable and professional at all times. They took all the strain of organising the funeral away from me particularly on the day of the actual cremation. I would definitely use them again but hope that won't be for a very long time.

5 Adrian Bentley 13th Nov 2023

Exceptional service , made a very difficult time easier to handle. Much appreciated. 

5 Aime West 8th Nov 2023

I cannot thank all the staff at Co-op Funeralcare enough. My step father passed away with cancer and at the time he passed, he was unrecognisable. The staff clearly took great care of him as when we visited he looked so much better (I know that may sound strange) and  he looked like himself again. The day of the funeral was well organised and went without a hitch even with it being well attended. Special thank you to Ashley Benger FA, Jonathan Bibby FD, Nigel Gilliat and all of the funeral service crew that cared for Joe. I will be forever grateful for the care and dignity shown for Joe on his final journey. 

5 Patricia Eccles 8th Nov 2023

Everything when very will

5 Michael Wood 16th Oct 2023

I was very impressed with how helpful everybody was and in the professional manner in the whole team at very stressful time for me and my family, amie, nick. and especially Johnathan, all preformed in a caring manner, and the whole team wore red ties and man United badges for mark it was a tremendous gesture, that I will never forget,I would like to thank and all of the team on behalf of the wood family, god bless you all, Michael wood.

5 Linda Eccles 26th Sep 2023

From start to finish very professional.
The staff are lovely and very helpful.
The place was bright and clean.
We were kept informed ever step.
Was very happy with the service provided.

5 Kimberly Mckenna 11th Sep 2023

Very helpful 

5 Jenny Walker-Ingham 19th Jun 2023

My father bought his own funeral plan with the Co-operative back in 2007 when he lived in Colne, so it was done through the Skipton branch, but due to a deterioration in his health, he had moved into a care home in Accrington when he passed and I contacted the Darwen branch to see if they were able to transfer it (as they were near where I lived) and they were more than happy to deal with things on my behalf.

Initially I spoke to Aime McDonald when dad passed and she booked us an appointment to go in and finalise the arrangements. When we got there, Aime was incredibly helpful (as I'd never arranged a funeral before) and had lots of ideas when we were undecided on things (like songs for dad's funeral) and Aime took care of all the details for us and then went on leave to get married in Cyprus (Congratulations!) so she transferred our care to another lady called Amber Hull who again was very helpful when I spoke to her to make an appointment to go in and see dad before his funeral.

Then just to confuse things, another lady called Amber (Murphy) contacted us the night before the funeral to briefly run through things and tell us what to expect, which was incredibly helpful, because I haven't been to many funerals and wasn't 100% sure what would happen. We had dad cremated at Burnley and the service was absolutely perfect from start to finish. Amber (Murphy) was there (she lead the hearse up the driveway) and was incredibly reassuring before we went in. We had a Humanitarian Celebrant named Trevor Hayes reading a little bit about dad's life as the service and that again was perfect. Trevor came to our house and took some details about dad and the family, and he emailed us a draft that we were able to amend where necessary before the service and on the day, he was absolutely brilliant and exactly what we wanted.

Dad's ashes were dropped off by Amber Murphy one evening on her way home (which was very kind of her) and this was typical of the above and beyond service we received from Co-operative Darwen. We have been so impressed by them, that my husband and myself intend to make an appointment with them at some point to sort our funeral arrangements out, as having things pre-paid and pretty much ready to go was such a weight off my mind after losing dad and I would want the same for our daughter, as everything was so much easier than it would have been if I hadn't have had dad's guidance from his plans made with the Co-operative Funeralcare.

Thank you so much Amie, Amber M, Amber H and the whole team. From start to finish, they were all so helpful and professional which is exactly what you need under such sad circumstances.

5 Kathleen Coppin 19th Jun 2023

Very easy to deal with and provide an excellent service.

5 Paul Barratt 23rd Jan 2023

From start to finish I cannot recommend enough the co-op for what they did for my late father
Everything ran so smoothly and respectful throughout 

Very highly recommend the staff , Amber and Hayley they are absolute credits to the company 

5 Trevor Dewse 3rd Jan 2023

Used them for my wife's funeral and I was treated in a sympathetic way from the start and nothing was too much trouble for them. They did all that they could to ensure that everything went as planned on the day.

5 Gillian Bannister 22nd Nov 2022

Everything went very smoothly and just how mum would have wanted. Staff went above and beyond to make it a day to celebrate mums life. Thank you all
Gillian 

5 Derek Humphreys 31st Oct 2022

Very friendly helpful and efficient service

5 Zoe Sumner 25th Oct 2022

Professional, compassionate and caring. Amy was a joy and very compassionate.

5 Alan Gosling 3rd Oct 2022

Excellent service caring
, helpful and Compassionate .

5 Tim Holden 3rd Oct 2022

Them or ok with the service with my mum thanks u for it

5 Kerry Povey 20th Sep 2022

The co-op funeral care looked after my family member with care, compassion and dignity. The service they provided was extremely professional with attention to detail. As a family grieving the loss of a beloved father, the support and compassion that was provided helped make a difficult time easier to bare.