Mears Family Funerals West Wickham

5 Sue Fraser 16th Dec 2019

Mears Family Funerals got the balance exactly right in terms of sympathy, empathy and getting things done. They went above and beyond to deliver everything we wanted for the funeral, including getting a specific coffin from a supplier they hadn't previously used.

On the day, the staff were exceptional, taking great care to make sure my mum, who was in a wheelchair, was well looked after. It made a huge difference to how we felt on the day. Everything ran to plan, which meant we could focus on saying goodbye to our loved one (my dad) and receiving the love and support of friends and family.

Thank you Mears, and in particular Geoff and Alan. We would not hesitate to recommend you to friends and family.

5 Diana D'Alquen 13th Dec 2019

Manager Geoff was very helpful and considerate at a very difficult time, and the funeral ran very smoothly indeed. 

5 Stephen Nunn 11th Nov 2019

We could not be happier with the funeral and service we received for our very dear friend Betty. Right from the first meeting with Geoff the funeral arranger, he was kind, considerate and very helpful. We would highly recommend Mears.

5 John Mountford 29th Jun 2019

Geoff Cook at the West Wickham branch made all the arrangements for my mother's funeral simple and provided an exemplary service. He was helpful, respectful and very efficient. He made what could have been a stressful process completely hassle free. On the day, our funeral director Paul and both the drivers provided a seamless service with everything going perfectly. I would thoroughly recommend Mears to friends and family as a very safe pair of hands to support you through a difficult time.

5 Keith Ridout 12th Jun 2019

Very professionally ran funeral.Our wishes were always paramount in guiding us through the options

5 Eileen Cammiade 16th Apr 2019

Efficient, kind and sympathetic. On the day of the funeral everything went according to plan
and I was spared any worry. Help and advice was given during the planning stages and nothing was too much trouble.

3 Ken Richart 15th Apr 2019

The staff who attended the funeral were very professional and dealt well with the arrangements. The only glitch was that it had been intended that there were three pieces of music but only two were shown on the programme, (I don't know why this was we were assured when we queried this that all three pieces would be played) consequently only two of the pieces were played as the minister taking the service was using the order of service to determine what happened when. I suggest that the order of service in future shows everything that is programmed to happen.

5 Paul Henry 25th Feb 2019

From the initial contact with Geoff cook at the West Wickham branch right up until the day of my mums funeral, Geoff was very reassuring and professional at a very difficult time.  He was in contact with me during the whole process and adhered to all my wishes.  I could not have been more happy with the service  I received and would recommend them to anyone.

5 Mahnaz Haghighat 11th Feb 2019

I would like to thank Geoff cook for an  excellent funeral service.He was very helpful ,caring and sympathetic .He made sure that the day went smoothly..Thanks to his team my father has a great send off.Thank you all.

5 Jon Short 7th Feb 2019

 very professional and considerate at the same time 
I will be recommending them 

5 Wilfred Gomez 2nd Jan 2019

We initially dealt with Aaron (Funeral Director) who collected my Father's body when his death was reported to the emergency services. Aaron was professional, respectful and empathetic in dealing with the removal of my Father's body and he also left us with details of Mears Family Funeral Service. This was all a bit of shock at the time but we kept the details and made enquiries of 2 other undertakers before approaching Geoff Cook at the West Wickham Branch. As soon as we met Geoff (compared to the other 2 undertakers) we felt assured that he would be the right person to deal with my Father's funeral. Geoff, Aaron and Father Clive provided us with a first class service at a very reasonable cost. Geoff was lovely to deal with throughout and ensured that the viewings for other family members went smoothly and Aaron and the team were great on the day of the funeral. My wife and I would not hesitate to recommend Geoff and Aaron for making what has been a traumatic and emotional time very personal, accommodating, courteous and professional. Thank-you.

5 David Sherer 16th Dec 2018

They looked after my wife's funeral with compassion and professionalism , the celebrant Sally
Was superb in all her tributes, on the 2nd saddest day of my life, you did her & my family proud
Kind regards
David Sherery

2 Barry Holmes 9th Dec 2018

We found the service very unprofessional.

5 Alex Meehan 13th Nov 2018

Geoff was great and put our minds at rest when trying to get my mother’s funeral organised. Many thanks to Mears. 

5 Paula Gilliam 21st Oct 2018

I can only give a truly excellent review through what has been a both surreal and emotional time. The beat you can ask for during a difficult time such as loosing your father is compassion and dignity and respect for your loved One. 
I received all of this with every member of staff I encountered. May I take this opportunity to thank each and every one of you   

5 Graham Kettle 28th Jul 2018

An excellent service at a very stressful time.

Geoff was absolutely fantastic.

5 Martin Richards 21st Jul 2018

Altogether a perfect service. Geoff Cook was both professional and approachable and read the eulogy with warmth and feeling. I have used your services many times and always recommend you to those in need of comfort and understanding at a difficult time. Thank you.

Martin E. Richards.

5 James Vanstone 3rd Jul 2018

I found Mears to be incredibly professional whilst he very empathetic at such a difficult time.

In particular Geoff Cook at Mears West Wickham was very helpful at all stages through the process! 

5 Catherine Shelley 6th Jun 2018

Mears were kind, thoughtful, compassionate and extremely efficient. They also had great flexibility. We got the funeral we wanted for my husband. Thank you!

5 Tori McIntosh 16th Apr 2018

I would never want to recommend someone to any funeral directors given the circumstance but if I had to Mears would be the one everything was done with dignity and compassion everything we asked for was perfect all of our needs were listened to and everything was explained properly, we had a beautiful service for my mum I cannot thank Geoff enough! 

5 Paul Hawkins 1st Apr 2018

Very very good ! And thank you all 

5 Anne Sherer 1st Apr 2018

Excellent respectful and kind professional service

5 Terry Aldis 23rd Mar 2018

Very sympathetic, understanding and thoughtful. Everything went very well. Very efficient and professional business. A special thank you to Geoff.

5 Steve Savvides 24th Feb 2018

Great service from Geoff who was understanding and very helpful which is exactly was is needed during a sad time. Everything went as planned.

5 Edwin Ford 4th Feb 2018

Assisted with all our wishes and certainly made the whole thing easier