Henry Paul Funeral Directors, Paddock Wood - Head Office

4 Dave Francis 28th Jun 2024

The funeral itself on the day and the care by Conner and the team was excellent. Unfortunately the administration prior was poor.
The office was communicating via email alas they miss typed the email address, therefore we went two weeks with no communication at all and nobody from Henry Paul thought that they would call to chase up why there was no response from the family. This resulted in a tight deadline of submission of information for photos and order of service which we were not prepared for.

With the exception of this aspect the team at Henry Paul were professional, caring and delivered all aspects necessary with a high standard.

5 Marilyn Bromley 14th Jun 2024

Right from the start Millie was welcoming, caring, extremely helpful and knowledgeable. She explained everything clearly, and helped us through the process from start to finish.
I wouldn't hesitate to recommend Henry Paul to my family and friends.
Thank you for your care in making sure Ken had a funeral he would have approved of.

5 Erin Knight 17th May 2024

As a family going through the most difficult time of our lives we cant thank the team at Henry Paul Funerals enough. From the moment they arrived to take our mum we knew she and we were in good hands. Nothing was too much trouble, everything was seamless and their friendly, personal touch meant everything to us. They took care of everything including us and most importantly our mum. I’m so grateful that it was you guys that accompanied us on our final journey with our mum. Thank you ❤️

5 Richard Brown 14th Apr 2024

Jan was terrific and helped me through all of the difficult stages with quiet professionalism. I’d highly recommend using Henry Paul to help see off your loved one.

4 David Knight 18th Mar 2024

All handled v smoothly and efficiently. Our only issue was with the volume of the 'background' music in the service, which drowned out the tribute - but that was maybe not under HPF's control. 

5 Michelle Piper 16th Mar 2024

It’s the first time I’ve had to deal with anything like this and they made it very easy for us to give our mum the best send off we could 
Thank you so much 

5 Sharon Phipps 15th Mar 2024

Excellent service very compassionate and respectful made a very difficult day run so smoothly without being intrusive.
Liz thought of everything so we didn’t have to and was always available for advise and help before hand .

5 Suzanne Smith 5th Mar 2024

We couldn’t have chosen a more caring, professional Funeral Directors. From first contact through to the final day, the team were always available to sort everything out and did so with such sensitivity. 

5 Julie Chandler 4th Mar 2024

From start to finish everything was perfect. Excellent communication making this emotional time as easy and straightforward as possible. From the first meeting to the actual day, everything was done with the utmost care and kindness. We were led through the process in a gentle, dignified, and professional manner. Our thanks to the whole team at Henry Paul's.

5 Mark Vincent 22nd Feb 2024

Great service from Henry Paul at paddock wood would highly recommend.

5 Melanie O'Connell 16th Jan 2024

We were extremely happy with the care and support we received from Liz and Connor. 

5 Steven Kelly 27th Nov 2023

Thank you for the service it made a difficult day so memorable

5 Susan Smith 8th Nov 2023

Thank you for all your help given with great compassion and sympathy.  Everything made so easy for my sons and I and particular thanks to Liz and Jan.

5 Rowena Harrison 31st Oct 2023

I can't thank Henry Paul Services and there staff enough. They were fantastic - from the moment they respectfully took Dad away the day he died, to supporting us all with the Funeral arrangements and Dad final send off following the Church service. We are deeply saddened by our loss, however there kindness and support was a great help during this time.

5 Tina Edwards 27th Oct 2023

Professional all the way through 

5 Ian Nightingale 14th Oct 2023

An amazing team & service, so grateful to you all for making the process as simple and stress free as it could be. Thank you

5 Michael Saunders 30th Sep 2023

From start to finish excellent service. All dealt with in an easy and friendly manner. In fact after the initial talk minimal contact was needed which made life easier. The funeral it’s self went very smoothly and we couldn’t fault the care we received.

5 David Brown 26th Jun 2023

Excellent service

5 Hayley Fichtmuller 11th Jun 2023

Henry Paul were compassionate and empathetic throughout this hard time. They helped us deal with a sudden passing and were brilliant with helping us not just with the funeral arrangements but also with coping with the loss of our loved one. A special mention to Liz who was amazing at helping us during this time.

5 Peter Mills 29th Apr 2023

Ms Jan Stocker could not have been more helpful and supportive organising the day, and your crew on the day were respectful, and did everything expected to make the sad occasion go without a hitch.

5 John Simpson 21st Apr 2023

Professional throughout.. nothing too much trouble 

5 Steven Gordon 19th Mar 2023

We were treated with complete respect and dignity from the very first phone call. Everything was handled very sensitively and communication was superb, nothing seemed to be too much trouble. Jan in particular was kindness itself - it's a difficult and stressful time but it felt like she took us by the hand and helped us through. Can't recommend highly enough.

5 Fred Farley 17th Mar 2023

Very kind and supportive staff at a time of real emotional difficulty. Thank you so very much for everything you did for us.

5 Jenny Woolsey 14th Nov 2022

Thank you so much for providing a very compassionate and professional funeral for our daughter, nothing was too much trouble and Liz at your Paddock Wood branch was our first point of contact who showed us such kindness throughout this sad time.

5 Liz James 8th Nov 2022

Excellent friendly efficient service.