Bournes Funeral Service, Sittingbourne

5 Kathleen Collins 28th Nov 2023

I cannot commend Bournes Funeral Service highly enough. At a time of utter misery, Bournes have been supportive, kindly and completely professional. Bournes helped me and my family through all the arrangements and at all times were so very caring and thoughtful. I am very grateful to this company.

5 Siobhan Letford 17th Nov 2023

The staff were so helpful,respectful and kind and and
answered all my queries quickly and fully. I would definitely recommend their service

5 Kirsty Murphy 31st Oct 2023

Bournes were amazing from start to finish and I would highly recommend them to anyone. 

5 David Turner 17th Oct 2023

Bournes provided an excellent service, delivered with efficiency and compassion.

5 Denis Lloyd 15th Oct 2023

Bournes of Sittingbourne were recommended to us from a friend. We met Catherine and she was so lovely and compassionate and made arranging my wife's funeral stress free. On the day of the funeral Ben was excellent. He made sure we knew everything that was going to happen. He was so respectful and made sure anything we needed happened. I cannot recommend Bournes highly enough and I thank them so much for helping to make Sue's life celebration so special

5 Percy Bootes 2nd Oct 2023

I cannot praise Bournes enough for the professional and sympathetic way they arranged my wife's funeral. Nothing was too much trouble, even down to their staff offering to wear coloured ties, because we had asked that people attending wear bright colours. Although it was a sad occasion, our family will always remember it as a special day.

5 Christine Fosbraey 2nd Oct 2023

Jacky and I would like to express our thanks as a family for the professional, kind and considerate way you have dealt with the upsetting time for us of losing our beloved mum. From beginning to end a first class service was given by all staff, helping and guiding us through a very upsetting and sad time. Thank you to everyone, special thanks to Ben, who was so helpful leading up to the funeral and during the actual day, his guidance was invaluable, he is a real credit to your company.

We would highly recommend you all and your service to everyone.

5 Maureen Gilbert 30th Sep 2023

Excellent service, from start to finish. They were very helpful from the initial phone call to the very end and ensured that every part of the process was as smooth and easy as it could possibly be. A big thank you to Ben who handled such a painful event with compassion and kindness.

5 Maxine Vural 26th Sep 2023

We have also used Bournes when our mother passed 5 years ago. They are very caring and helpful throughout the whole procedure. Would definitely recommend them.

5 Tony Pereira 23rd Sep 2023

Empathy and proffesiolism is the hall mark of this well organised team. From the first day to the last farewell, faultless.
Thank You, Catherine, Hayley, Ben and team.
T.P.

5 Sarah Friend 19th Sep 2023

The whole team at Bournes are so kind, caring and professional. From the initial contact, and the whole way through a very difficult process, I knew I could contact them any time and felt reassured that we were their priority. The standard of service given is excellent. I would highly recommend Bournes

5 Susan Ellis 12th Sep 2023

Very professional. Kind, friendly and couldn’t do enough for me. Nothing was to much for them. 

5 Maria Bullen 22nd Aug 2023

Lovely service and very respectful 

5 Clive Tree 21st Aug 2023

Very very professional
Could not have been any more helpful than if it was there own family more than five star ⭐

5 Gary Byrne 3rd Aug 2023

my brother and I are so pleased by the way our mums funeral was handled by bournes. respectful and solemn Thank you so much.

5 Pat Child 1st Aug 2023

Thank you so much for the farewell you gave to my husband Paul it was so moving , not a easy time at all for us but it was made easier by you all, thank you so much 

5 Darren New 28th Jul 2023

Totally recommended , made a very difficult event in my life easier. Thankyou

5 Tracy Limby 21st Jul 2023

Highly recommend, they eased my heartache nothing was to much trouble, lost both my parents 6 months apart and Bournes helped me get through it both times and gave the respect both my parent deserved thank you 

5 Kathleen Laird 10th Jul 2023

Ben & all the team at Bournes were truly amazing in supporting our family at such a difficult & emotional time. 5 stars just does not begin to display the level of service, advice, professionalism & kindness we were all individually shown as a family. Choosing an undertaker to care for a loved one whilst arranging your final goodbyes, is a situation no one wants to face or think about. However if you are reading this review & seeking some feedback on this undertakers, I urge you to save yourself the heartache & look no further. From our initial phone call to being invited in to meet some of the team, we was greeted with care & sincere compassion. Encouraged to deal with the process in the time we needed, knowing Ben and team were only a phone call or email away. Their prompt response with their professional advice was a great relief to the many questions we had.
They care, are sincere, provide invaluable advice from years of knowledge & experience. Their service was so so comforting & allowed our family to cope during the initial grief period, as we felt confident our loved one was in the safest hands. The funeral date arrived, was conducted from start to finish to the highest standards. They understood our family, the Church Service & Burial we hoped for & executed it perfectly.
I could write so many special touches they added, however as I can relate to anyone that may be in the same situation we faced, I can only encourage you give this team a call. They will help you navigate this journey step by step.

5 Nicola Coleman 7th Jul 2023

I wouldn't hesitate to recommend Bournes to anyone who is planning a funeral for a loved one. They guided us through organising the day with ease and their support relieved us of what could otherwise have been a distressing experience. They were kind, considerate and the service they provided on the day was not only professional and respectful but it felt very personal too. I would like to thank them for all they did for us.

5 Sandra Miles 20th Jun 2023

Bournes have been lovely. Every member of staff has been kind and compassionate and their care for us and our daughter has been much appreciated. They have worked so hard to meet our requests in order to make sure that the service was exactly as we wanted. I cannot thank them enough. I would certainly recommend them to others.

4 Gary Burns 13th Jun 2023

Ben and all the staff here have been amazing when looking after our son, they made the hardest thing we’ve ever done as painless as it it could be, so compassionate and thoughtful, little touches that they did were not asked for but so appreciated by the family, we cannot thank them enough.

5 Hilary Carey 30th May 2023

As a family we cannot thank Ben and all the staff at Bournes Sittingbourne for their compassion and professionalism. The service provided was excellent, all our requests were listened to and assistance provided when needed, never rushing us to make a decision. It felt like nothing was too much trouble and that they treated my late mother with respect and dignity.

5 Brian Mannering 26th May 2023

We used Bournes Funeral Service again as they had been so good 10 years previously for my Dad’s funeral. It was so nice to see that there was continuity of staff and felt that we were dealing with old friends. One of their celebrants, who officiated at Dad’s funeral, was able to also attend Mum’s which was very comforting.
Everyone was so kind and dealt with us both professionally and with great care.
All of our wishes were listened to and help given where necessary.
As I do not live in Sittingbourne they made every effort to fit arrangements in to our travel plans, especially when it came to viewing Mum.
The funeral was perfect and so many of our friends and relations commented on how personal it was. Many thanks to everyone at Bournes.

5 David Tong 23rd May 2023

Fantastic people to deal with, very helpful and compassionate from start to finish.