John Weir Funeral Directors Parkwood

5 Anita Crocker 15th Dec 2019

I would like to say your service was outstanding communication was fanfastic compassion from staff was second to none I would recommend your service highly
Thank you so much for making a painful situation bearable
Anita crocker

5 Hubert Henry 14th Dec 2019

I found the staff excellent from start to finish they made ever think so comfortable nothing was a problem they go out of there to help thank you for all the staff

5 Peter Free 14th Dec 2019

Truly amazing. From the first night we contacted John Weir in a panic, to collecting my nans ashes. Everyone was so helpful and caring through this difficult time. Particularly Julia who helped us with the planning, when I was being rubbish and last minute she knew I was doing million things at the time and she was so calm and understanding and I was reassured my nan was safe in their care right until the end. Contacting with them was seamless, both by phone and emails. They were quick with responses and took care of everything. The pallbearers were respectful and polite and our service taken by Bridget was beautiful. My family and I can’t thank John Weir enough, I hope nan would of been proud. 

5 Lesley & Chris Green 6th Dec 2019

I can not fault John Weir especially Julie from  Parkwood. Julie does her job with full sympathy , compassion and  she does this with a good professional  service . Sadly this is the third time I have had to arrange a funeral and I would not go anywhere else. A very good all round professional company. 

5 Kevin Friday 24th Nov 2019

I have nothing but high praise for the staff at John Weir. Very professional caring and attentive at a very sad time, and able to you at ease.
A special mention for Julia at the Parkwood branch who really looked after us during this stressful time.
Thank you to all

5 Robert Isley 24th Nov 2019

Your funeral service made a stressful and traumatic time smooth and stress free, Everything was seamless, and compassionate 
Your staff seemed to anticipate everything,a special mention to Julia who kept us up to date at every step
Thank you for everything

4 Donald Beal 15th Nov 2019

Well managed

5 Mike Cheeseman 12th Nov 2019

They were great

5 Roy Olsen 11th Nov 2019

Well done . Went without a hitch. The "Team" couldn't do enough for us. From start to finish, a very respectful, and polished day. Thank you all.

5 Carol Garnham 4th Nov 2019

Everyone was very helpful and caring from Julia who helped us plan the funeral to the gentlemen who took us through the day. Kevin was so good and just what I needed on the day.

5 Carol Willis 16th Sep 2019

Very impressive service provided, from removal of body, courteous and informative discussion about arrangements and low key but beautiful cremation service.

5 Elizabeth Tyrrell 2nd Sep 2019

We were provided with wonderful support and advice during every step of the planning. On the day they were faultless, compassionate and helpful at what was a very difficult time for the family.

5 Jenny Gill 23rd Aug 2019

I wish to commend John Weir for the professional, empathetic and seamless, perfect service delivered by Julia of their Parkwood, Rainham, Kent branch and her colleagues in the Rainham branch.
Julia is an experienced, gentle, kind funny lady who put me at my ease from the moment I her met her when I walked into her "office". She asked me what I would like and gently assisted and advised me through an extremely difficult time and unknown territory.
Her listening skills are second to none, my head and heart were in a turmoil and everything I wanted came out in a jumble. Julia made sense of it all, she was so patient and kind and put it all into perspective.
Her customer skills shone again when she met our daughter, our only child who idolised her Dad. We wanted to be the last two people to leave the chapel to say our personal goodbyes and lay roses on my husband's coffin. Julia assured us that one of "The Gentleman" would respectfully appear in the chapel to let us know that if we were ready we may wish to enjoy the sunshine outside. Kevin was that "Gentleman" in every sense of the word. He and his colleagues treated my Husband, myself, daughter, family and friends with the utmost respect.
Mr Weir I did have a quote with a competitor, a very large company, a household name. Regardless of money, not a patch on your company John Weir. The service delivery in their cramped, dark office was shambolic, the complete opposite of Julia's which was crystal clear. On a lighter note Mr Weir, to coin a cliche Julia made my day, please tell her this, she is a credit to your company. She is such a lovely, warm, bubbly, professional person and I hope she is valued.
I would highly recommend your company and when my time comes I hope John Weir will still be there to give me the same wonderful service we enjoyed for my darling husband. Thank you Julia.

Kind regards

Kath and Jenny

5 Michael Farrell 18th Aug 2019

Excellent service throughout 

5 Andrew Long 6th Aug 2019

Excellent service from John Weir at Parkwood. A special thanks to Julia. Everything was dealt with to a very high standard, from discussing and agreeing arrangements at our first meeting, subsequent engagement to confirm the details for the printed order of service and other arrangements for the day, and then all the services provided on the day itself. Thank you all very much.

5 Eileen Richardson 23rd Jul 2019

Was very pleased 

5 Denise Rogers 25th Jun 2019

My family has used John Weir a couple of times and would definitely recommend using them. They are so so kind, considerate and extremely helpful, putting your mind at rest and ease at a very emotional time. I can't thank you enough for your help and all your kindness right through from booking the funeral to after care.

Thank you again.

5 Christine Glover 9th Jun 2019

Excellent service from the very start to finish from all involved - would definitely recommend

5 Sharman Holmes 27th May 2019

We had courteous and prompt attention throughout. We didn't have what you would consider a 'normal' service - no one battered an eyelid and treated our requests with respect and consideration. We have used John Weir for four family members now and would not hesitate to recommend their services. Grateful thanks to ALL staff.

5 Nic Wells 15th May 2019

John Weir has handled this whole situation for me and my family with the professionalism, sensitivity and expertise you would expect from a company with their reputation. I cannot recommend them highly enough. Thank you from the whole of the family for guiding us through this journey.

Nic Wells

5 Lindsay Muggridge 12th May 2019

Always very professional

5 Karen Barnard 6th May 2019

Very helpful and friendly

5 Chris Boughton 4th May 2019

Thank you for your attentive care and support.
Responded promptly and sensitively to amend plaque when had wrong age for our late father.
Office staff supportive, understanding  and flexible.
Staff on day of funeral very respectful and supportive.
Would have been helpful to have had some water available in car, as was a hot day. 
Thank you for your care. 

5 Suzanne James 29th Apr 2019

Very efficient and dignified staff. Everything ran to plan on the day. 

5 Kirsty McIntosh 23rd Apr 2019

From start to finish John Weir at Parkwood were fantastic. Julia helped us through a really difficult time and was available at all times for us. On the day the cars were beautiful and the gentlemen were so lovely and again helped us through the day, always checking on us to make sure everything was how we wanted it to be.
I would recommend John Weir without hesitation.