Stephen P Gay Funeral Service, Longfield

5 Barbara Tall 12th Jul 2024

A professional service provided with personal care, attention and compassion. 

I was told they were the best around and I fully endorse that. 

5 Genene Crisp 8th Jul 2024

Very professional. Every step and requests were dealt with understanding and empathy. 

5 Peter Amura 14th Jun 2024

Wonderful service 
Beautifully executed kind and caring service 

5 Gareth Woodley 6th Jun 2024

From beginning to end, very professional and compassionate. Would highly recommend their services.

5 Lynden Norton 3rd Jun 2024

They were very supportive, caring and kind. Also professional. I felt like they carried all of us along on the day and stepped up as and when it was needed. They made my darling Dad’s send off beautiful! Thank you so much! 
Lynden Norton 

5 Dawn Fairclough 26th May 2024

The whole experience was lovely from start to finish. Would recommend to anyone.

5 Anthony Elisak 21st May 2024

What an excellent service no task to small

5 Anita Thain 14th May 2024

Stephen and his team were just wonderful. From the moment we rang them to mum's funeral and burial - the service they provided was exemplary. They were professional, kind, understanding, very flexible and of course, reassuring every step of the way. Sam, Pauline and Nataltie really did go the extra mile co-ordinating our mums funeral on quite a limited choice of dates but nothing was too much trouble. The funeral director (forgive me I can't remember his name) on the day and his team were again just lovely and carried our their roles with great professionalism and kindness. I cannot thank you enough for all of your help and support. I would highly recommend the services of Stephen P Gay and his team.
Kind Regards
Anita

5 Robert Tily 19th Apr 2024

Stephen p gay in Longfield and Sam in particular couldn’t have been more accommodating and professional a great service 

5 Sylvia Roberts 18th Apr 2024

Found Pauline very helpful at all times. Thank you.

5 Dawn Sumner 13th Apr 2024

We couldn’t ask for better . Everything ran smoothly from the first meeting . I felt visiting the chapel of rest to say my last goodbye was peaceful . I especially liked how the coffin was presented with the lace cover . The day of the funeral was all conducted perfectly a special thanks to Stephen himself who lead and informed us of everything throughout the day . A thank you to all and totally recommend. 

5 Pauline Whitelaw 31st Mar 2024

Very pleased with all aspects of the service. Friendly, polite and efficient. Made the whole process so easy from start to finish. Thank you.

5 Annette Downs 17th Mar 2024

Very professional service from start to finish. Thank you for kindness, it made a sad time easier to bear. 

5 Malcolm Leary 15th Mar 2024

We would like to thank Stephen P Gay for his professional service for our Mum Dorothy Leary funeral.

5 Lynne Waller 9th Mar 2024

Stephen, and his wonderful team, were all you could hope for in the circumstances of a totally unexpected death. The kindness and consideration of those  who looked after us at every stage was excellent.  John lectured on customer service and this service was exemplary.   The unexpectedly large number attending the funeral, were dealt with diplomatically. A local and privately owned funeral director who was honest, reliable and so helpful.

Thank you

5 Roy Glover 20th Feb 2024

We could not of asked for more for my mum they were superb

5 Martin Boddy 20th Feb 2024

Stephen P Gay were outstanding, nothing was too much trouble. They guided me through all the various procedures with courtesy and compassion at this difficult time. After the loss of my wife of over 56 years.

Although Stephen P Gay's business is obviously a team effort, I would like to single out Sam for her tremendous help & personalty in getting me over my loss.

My only other experiences of Funeral Directors were when my Mother & my Aunt died in the 1990's. On those occasions, I used a large well known company in South London. In comparison, I would only give them 3 stars whilst Stephen P Gay I would award 5 stars. Therefore, I would recommend a small family firm every time.

5 Andre Rene Drew 19th Feb 2024

Stephen Gay has handled the burials and cremations of all of both mine and my wife's family for many years. They are a local family business. They are sympathetic to their clients needs and carry them out in a very professional way. Whenever the sad need for this service is required I wouldn't look anywhere else.

5 Perri Bewsey 17th Feb 2024

Thankyou to Stephen P Gay and to all members of their team for the kind and sensitive help and advice received during this difficult time. We were taken through every step of the way and kept up to date on all aspects of our Dad's funeral. It makes a huge difference to have kind and professional people guiding you through this difficult time. Please be assured to anyone needing their services you will be in good hands. Thankyou to everyone at Stephen P Gay for making a difficult day easier.

4 Wendy Mann 15th Feb 2024

I’d like to thank all the staff involved in the preparations for my Mum’s funeral. We were listened to with compassion & understanding at all times when speaking with Nathalie & Sam & on the day. We were happy with the celebrant chosen for us & she did a good job in steering us through the process of getting the information needed to write the eulogy, she also showed compassion. We felt that we needed more guidance about the arrangements & it was a lot  to take in during the initial meeting but with a second meeting we were able to get all the answers to our questions & things became clearer. We weren’t rushed at any time whilst making decisions. On the day the team were very respectful & guided us through the service with professionalism. The day went smoothly so thank you. 

5 Jane Fullager 15th Feb 2024

From the first phone call with Sam, our meeting with Nathalie, numerous questions to Pauline and David and his team on the day of the funeral, not to mention the staff behind the scenes, Stephen P Gay were so compassionate towards our family. They understood our needs that we wanted to give my late husband the best send off we could and made sure every detail we requested was dealt with great care. Their personal touch, respect and professionalism were impeccable. 
We thank the team for making, what is the most saddest of days an easier day to get through 💙💙. 

5 Valerie Gibbs 2nd Feb 2024

Fantastic can not fault the staff Natalie,Sam and Pauline in the Longfield office 
Can not thank you enough for your support during this difficult time 
Arranged the funeral in less than a week due to religion 
Thank you again

5 Susan Ward 28th Jan 2024

Nothing was too much trouble and the service received was professional throughout. The level of care received was really appreciated. 

5 Susan Butcher 19th Jan 2024

Nice people, excellent service.

5 Jayne Herring 15th Jan 2024

The staff are amazing. They were very friendly, helpful and accommodating; nothing was too much trouble. The service we received from start to finish was impeccable and I would highly recommend them.