F.A. Albin Crayford

5 Paul Branch 9th Feb 2021

Joanne Branch was magnificent. She kept the family informed every step of the way and her kindness and attention to detail was superb. On the day of the funeral Simon and his team showed such respect and dignity and so smart in their attire.

Father Michael made it a very special farewell to our George.

Thank you to F A Albin and all their staff for providing such an excellent service.

5 Elaine Wise 8th Feb 2021

I find it hard to put into words what a truly wonderful experience we as a family have had. So professional, such respect for our loved one. Jo and all of the staff put us at ease from the start & held our hands through the whole process. We thank you all for your kindness & support of us through this difficult time.
In our opinion F.A Albin Funeral Directors are second to none.

5 Anne Victoria Gare 6th Feb 2021

Thank you all so much for all you did to make my dad's funeral a really good day. Love to you all. Anne Jim and family xx

5 Lisa Dugdale 1st Feb 2021

From the initial phone call made to Jo Branch at Albins, Crayford, she immediately made me feel at ease, I had never organised a funeral before and had no idea what I was supposed to be doing, she explained to me the process without any pressure to use her services, she asked my brothers name and refered to him as so after that point which I found really comforting. When I instructed them to take care of my brother, they did exactly that, the whole process was explained to me and Joannes help, advice, support, kindness and tea will never be forgotten! I was updated during the whole process and knew exactly where my brother was and what was happening until he was laid in the chapel of rest. Nothing was too much trouble. As for the day of my brothers funeral, Jon and his cortège were exceptional, such a softly spoken gentleman who cared so much about my brother, myself and all the family members, he made sure we were all included and involved with the service. They were not rushed or flustered, so professional but with empathy!  I had felt sick with anxiety the morning of the funeral and when he knew my worries Jon immediately put me at ease. By far the most professional funeral directors I have ever witnessed from start to finish and the only ones I would ever use again! Words cannot describe how much easier they made that heartbreaking process for me and my family and I will be forever grateful. Thank you Jon, Joanne and all your hard working team. 
Lisa Dugdale 

5 Yvonne Hearn 31st Jan 2021

I cannot thank F A Albins enough for the excellent care and support that was given to us as a family and also the dignity that was shown to my brother Kevin. The support that was given, especially by Joanne at the Crayford branch made our having to deal with our dear brothers passing a little easier. It was certainly a 5 Star professional service 
I would highly recommend
F A Albin 100%
Thank You all so much

5 Luke Matthews 26th Jan 2021

Outstanding 

5 Alison Teresa Atkinson 10th Jan 2021

Jo looked after mum & us from start to finish, very professional and caring , they took care of everything which in times like this was so lovely the whole team very respectful the whole time 
Thank you all very much x

5 Stephanie Linda Tupman 9th Jan 2021

Albin's professionalism along with their kindness and support could not have been any better. Their staff, Jo at Crayford and George and the team are a credit to the company. I would highly recommend this company.

5 John Asquith 7th Jan 2021

Totally professional and very caring all the way through our devastating time laying our dear mum to rest.

The lady’s at crayford were superb firstly with Denise thank you for being very caring and understanding.

And Jo who saw us through the rest of our deeply sad time, you were  a great shoulder, very caring and understanding.

Jamie and his colleagues on the day were again very caring and understanding.

The greatest respect and Thank You to you all at Albin.

We will always be grateful to you all, take care and stay safe.

John & Nilgun Asquith 

5 Eleanor Wotton 19th Dec 2020

I cannot fault the excellent professional service from F A Albins. From the very first phone call, through all the arrangements, to the funeral itself and beyond, I have felt supported, guided and cared for. Joanne Branch was so kind and worked around my excessive working hours and complete ignorance of how to arrange a funeral with great compassion. She answered all my questions and kept me informed of everything that was happening. Everyone involved in the service itself were kind, respectful and perfect. I felt that an incredibly difficult time was made so much easier by being in such safe hands. I wholeheartedly recommend them. Thank you.

5 Andrea Wilson 13th Dec 2020

Myself and my brothers could not of asked for better people to look after our mum, absolutely outstanding service they are there to help every step of the way. Would highly recommend 

5 Danny Burke 9th Nov 2020

From my initial meeting with Jo in your Crayford office right through to the day of the service for my late father, the level of care and consideration shown to me and my family has been exemplary. Jo was always available to advise and to guide me through a very difficult time. Danny and his colleagues did everything they could on the day of the service to ensure that everything went without a hitch. All of the staff I have encountered are a credit not only to FA Albin but to their whole profession.

5 Jane Clifton 27th Oct 2020

FAAlbijns are brilliant dealing with my mothers funeral ... jo
At the crayford branch was amazing looking after us and our dear mum ... Danny and the yeah we’re brilliant on the day ... wouldn’t use anyone else 

5 Danny Crawley 13th Oct 2020

What can you say - The whole team are just exceptional from the start

Thankyou for everything

love

The Crawley Family

5 Janice Niebank 11th Sep 2020

Can’t thank Jo enough for her assistance at such a distressing time and George on the day was so helpful and professional.  Recommended without hesitation 

5 Kevin James Maitland 11th Aug 2020

Would highly recommend using this company, the level of service we received at such a difficult time was outstanding. From the start to finish they were helpful, polite and caring. They made a very emotional experience much more bearable.

5 Elaine Forgham 3rd Aug 2020

I couldn’t of asked for a more caring and professional service. Joanne in Crayford was so kind, caring and helpful. I wouldn’t of got through this without her. The team from Bermondsey handled the funeral with respect, professionalism and care. Many thanks to you all. 
Elaine Forgham x

5 Anne Collins 2nd Aug 2020

I can’t thank the team enough. From the moment I asked Joanne to take care of things, to the final goodbye to my dad, the whole team were outstanding. Many of our family present, commented on the professionalism and respect of the boys. It was the first funeral I had ever arranged & had no idea what was involved. Joanne and her team guided and supported my mother and me throughout - including seeing my dad, arranging a singer, speaking to the priest and arranging caterers. On the day of the funeral, the minute Stephen knocked on the door and introduced himself, I had complete trust in him. I knew everything would go as planned. Thank you everyone, it was a sad but beautiful day. 

5 Claire Brown 31st Jul 2020

The best service and compassion from lovely professional people 

5 Steve Maynard 31st Jul 2020

Jo at the Crayford office went over and above the service expected in getting the correct paperwork together. On the day the funeral Steve took control and was extremely compassionate and very professional and it was their attention to detail that that made it so personal. 

5 Lauren Baily 4th Jul 2020

F.A Albin Crayford went above and beyond. I honestly can’t thank them enough. 

5 Paul Curd Zoe Stevens 22nd Jun 2020

I have sadly needed to use Albins twice in the last year and their service has been excellent both times. Extremely professional, respectful and dignified but also with little personal touches which made the day a little easier. I am so glad to have used them and can’t recommend them highly enough.

5 Barry Edward Bowes 19th Jun 2020

From start to finish our Mums funeral was handled with care, compassion and professionalism by everyone involved at Albins. Joanne from the Crayford office was superb and kept in touch throughout the process. Elaine was the initial point of contact and handled that brilliantly. The team in the day led by George were excellent.
Many thanks.

5 Chris Berry 19th Jun 2020

Thank you so much firstly and particularly to Joanne for her guidance and help and also to all those involved with the transportation of Jim to his resting place, they were all very compassionate and reassuring. Lastly a big thank you to Father Michael for a beautiful service.

5 Becky Warne 21st May 2020

Jo Branch was brilliant she was very helpful and caring nothing was to much trouble Thank you Jo.  Due to the difficult times we are currently in due to COVID-19 we  received an excellent service from you.
My late mother in-law had the best send off we could of wanted for her.  I would also like to give a big thank you to Steve Bayley and the Chauffeurs David Wilson and Chris Mochine for looking after us of the  morning of the funeral you all was amazing.  Thank you again to you all from the Warne family.