F.A. Albin Crayford

5 Lynn Downey 17th May 2022

Albins gave my dad an amazing send off. The day could not have gone any better. Steve and the guys were just so respectful, caring and professional and made a huge impression on everybody in attendance.

Father Owen made everyone feel that he knew dad personally, and married a religious service and celebration of dad’s life to the highest standard possible. He made eye contact with us throughout and took great care of mum.












Sent from my iPad

5 Tracey Butcher 16th May 2022

Everything was perfect thank you all so much for taking care of mum 

5 Anne Victoria Gare 7th May 2022

Thank you Danny and all your guys. You gave mum a brilliant send off xx

5 Elaine Turner 14th Apr 2022

What fantastic service from a fanstic dedicated team. extremely professional, but also showed great empathy towards the difficult task that my sister and I faced in arranging our mums funeral. Jo's was so respectful and her gentle manner immediately put us at ease and made us feel part of the Albin family, Jo also gave us the highest reassurance that our mum would be so well looked after during her time with Albins.

We could not have wished for any better. nothing was ever to much effort and the attention to detail at all times from the smallest of gestures to lighting a candle and placing flowers in mums chapel, to ensuring mums dignity was kept at the heart of everything.

Jo kept us informed at all times and guided us through all the necessary procedures with such professionalism, but showing such respect, and appreciating how difficult a time it was for not only my sister and myself but also our family.

From the moment Albins were able to receive mum until the time they had to take their leave of her at the crematorium, our mum was in the safest of hands the conductor and bearers showed the greatest respect upon arrival to the crematorium by the team never leaving mum unattended for one moment. Steve carried out a magnificent job of conducting the bearers. Steve respectfully and sympathically guided our family through the procedure at the crematorium which was of great comfort.

Thank you from the bottom of our hearts for helping us through a very difficult time and for all the kindness shown to us and to ease the transition of laying our mum to rest.

Kindest regards
Ellie & Elaine

5 Andy Green 5th Apr 2022

Professional courteous and respectful service , cannot fault 
Joanne was fantastic to deal with

5 James Harris 31st Mar 2022

I recently lost my mum unexpectedly and I’d never planned a funeral before but Jo and the whole team at F.A Albins Crawford have been brilliant throughout the whole process. From the planning to the actual day of the funeral everything was communicated really well and a fine tooth comb run over the details. Jo especially was always available to answer my questions and was very understanding and caring. I can’t fault them at all, just excellent. 

5 Deborah E. 30th Mar 2022

Although, it wasn't a thing of joy that brought me and my family to FA Albin, but we received a lot of support and friendly advice from FA Albin. Our contact person, Joanne Branch, was very amazing. I also met Steve in the end and he was very kind, too. So thank you and God bless you all.

5 Brenda Fleming 30th Mar 2022

I can't give high enough praise to Jo & her team at Crayford Albins! Nothing was too much trouble, I was made to feel so Special and Not Alone during this horrendous time, treated with such sympathy & understanding....and being introduced to the Celebrant Teri, well, that just changed what could have been the most upsetting part of the whole experience to an almost joyful & uplifting one, full of love & humour & wonderful memories.
My grateful thanks to all, and from my family too. I don't think I would have got through this without you.

5 Shelley McClure 28th Mar 2022

Such caring, friendly staff. Made a sad situation bearable. A big thank you to Jo and Jamie Turner who were so kind and respectful to us and our dad. Thank you so much

5 Lee-anne Moore 22nd Mar 2022

Couldn't have done any better looked after my dad so well thank you Jo and Steve at Crayford

5 Danny Warner 8th Mar 2022

We couldn’t have wished for a more professional, respectful and caring service from Albin’s. Jo at the Crayford branch was especially caring and understanding. 

5 Andy Beven 6th Mar 2022

I thank Jo and Steve for their impeccable handling of all arrangements, for orchestrating a beautiful, dignified ceremony and for their kindness at a difficult time

5 Neil Haggar 14th Feb 2022

The whole F.A. Albin team were amazing and made what was a difficult time that little bit easier in providing my Dad with the best send off possible. 

5 Leena Brazier 9th Feb 2022

Jo, Teri and Steve have been amazing thank you.

5 Corinne Hazel Hopper 4th Feb 2022

Right from the start, we knew we were in safe hands. Alfie and Mark were very respectful in collecting our sister Roxanne, showing a great deal of empathy and were professional in every way.

When we met Joanne Branch at Crayford to arrange the funeral, we knew we had chosen the right place.

Joanne showed compassion, kindness and respect in planning the funeral.

On the day of the funeral, Jon the Conductor made the day go so smoothly, with pall bearers Alfie, James, Louie and Jamie. We were not rushed at all so we're able to meet the beautiful black horses George and Fred and Groomsman Terry. This gave us a chance to speak with all the team who were all so lovely.

The whole day was wonderful and we fully appreciated the excellence of F.A.Albin's

We highly recommend them - they really are the Best ! Their attention to detail is second to none.

No hesitation in using them again- Thank you so much Albins.

5 Richard Clarke 1st Feb 2022

Albins provide an outstanding service. 

5 Jane Andrew 25th Jan 2022

Couldn’t fault anything from start to finish. Joanne from the Crayford branch was so kind & thoughtful throughout and made such a sad time so much more bearable. She guided us through the whole process with such gentleness. Steve took such good care of us on the day and made sure everything went to plan. Such a professional funeral directors and can’t recommend them highly enough. 

5 Josephine Marr 27th Dec 2021

3rd funeral albins have done for me, wouldn’t consider going anywhere else

5 Wendy Jane Glover 15th Nov 2021

You know the day must come but that doesn’t help deal with the devastation when it does. Joanne at Albins supported us with sympathy and sensitivity and Steve, the conductor, was a consummate professional. Nothing was too much trouble, no issues at all. They are truly a top quality funeral director. 

5 Kay Dibley 29th Oct 2021

I cannot speak highly enough of the staff at Albins. Every single detail was dealt with, nothing was too much trouble. All very professional but very approachable a balance I think is very difficult to manage. I wouldn’t hesitate to recommend them

5 Joyce Moss 26th Oct 2021

We could not have had a better funeral director to deal with my husband's funeral. Jo was efficient,sympathetic and friendly and the whole event was beautifully handled.

5 Mark Fionda 18th Oct 2021

The whole team were excellent, very professional and made a difficult time a lot easier.
I would definitely recommend  F A  Albin to anyone needing to arrange a funeral, and would advise to use the team from Crayford as the service from start to finish was first class.Nothing was too much trouble for the team and a special mention for Joanne at the office and for Steve on the day of the funeral for their help and patience
Mark Fionda

5 Carly Townsend 3rd Oct 2021

Albins service was so professional and so much care was taken to look after all our families  needs. Nothing was ever too much trouble and we cannot recommend them highly enough. 
The attention to detail was second to none. 

5 Spencer Chapman 28th Sep 2021

We could not have asked for more. Everything from start to finish was no trouble at all and the team were amazing. We have used Albins several times for family members and will definitely be using again but hopefully not too soon. Thanks guys..

5 Jackie Cassar 28th Sep 2021

Jo and Steve made a difficult and sad time much easier to deal with.

They supported the family in making the arrangements to ensure mums send off was exactly as she would have wanted.

They kept in regular contact with me and remained professional and supportive despite me turning up unannounced to the office with any  additional questions I had.

Everything went to plan.

Thanks Albins I would always recommend your services to other people.