F.A. Albin Crayford

5 Geoff Dartnell 24th Mar 2023

Staff were 1st class from start to finish.

5 Laura Hart 20th Mar 2023

Albins was amazing when we lost mum, Joanne guided us through the whole process with kindness and respect, nothing was too much trouble and on the day it was lovely , everything was wonderful, Steve and the boys looked after us and we had the perfect day for Mum, thank you Albins Crayford xx

5 Michelle Campbell 19th Mar 2023

The whole team are amazing. So respectful and understanding from the very first phone call. We were listened to and our wishes followed, at a very sad time they all made it easier and we couldn’t have asked for anything more. Thank you albins crayford especially Jo and the amazing young men who took care of us.

5 Donna Floyd 3rd Mar 2023

At a time of great sadness and in need of guidance, I turned to F.A. Albin to help me. Knowing of their impeccable reputation, I knew I would be well supported and that my beloved Uncle would be in the best of hands. From the very first moment, I was treated with such tenderness and this continued throughout. The levels of respect, compassion and professionalism was second to none. F.A. Albin went above and beyond for us and I can't thank them enough. The levels of respect demonstrated and the way we were looked after puts them in a league of their own. I will be forever grateful for their support during such a difficult time.

5 Therese Botten 20th Feb 2023

Thanks so much to Joanne in the Crayford office for her care, expertise and guidance in organising everything and for the team on the day who were absolutely fantastic, so professional, compassionate and courteous.   Would thoroughly recommend F A Albin

5 Susy Waters 13th Feb 2023

Joanne Branch the manager at the Crayford branch was amazing she helped me through every little detail.
Steve was the man who conducted the funeral on the day and he looked after everyone he was fantastic. 
I cannot thank them enough for their support and Kindness shown to me and my family.
Susie Waters.

5 Christine Coelho-Charles 11th Feb 2023

I cannot recommend their services enough. The care, respect and support given both to the deceased and their family is remarkable. I would use their services again in a heartbeat.

5 Robin Guildford 4th Feb 2023

Very compassionate and professional team , every detail was organised to a very high standard.
Thankyou very much

5 Vivien Hawes 26th Jan 2023

From the moment I telephoned FA Albins, I knew we were in good hands and my Mum would be looked after with care. When we met Joanne she reassured my Dad, Sister and myself straightaway and said they would take good care of my Mum. This immediately put us at ease at a time when we were experiencing so much sadness. Joanne guided us through the maze of what needed to be done. From the first phone call, to the day of my lovely Mum’s funeral, only kindness and compassion was shown. On the day, Steve and the other Albins boys were so professional and guided us through the service. No other funeral directors has a patch on Albins. We felt completely looked after and in very competent hands. Our family and friends all commented on how wonderful the service went. My Dad, Sister and myself cannot thank Joanne, Father Michael, Steve and the rest of Albins enough for the brilliant service they provided to us and to my Mum. In the words of how we finished my Mum’s funeral service, it was Simply the Best! Thank you!

5 Andrew Bryant 9th Jan 2023

I cannot express sufficiently in words the truly exceptional, and utterly professional service my family and I received from all the team at  F. A. Albins (Crayford). Joanne, Steve and the whole team made what was a truly
emotional experience, from start to finish, all  the more bearable and allowed us the chance as a family
to fully celebrate the life of my late father in true style. My eternal thanks to all. 

5 Heather Kempster 4th Jan 2023

We have used Albins for our mum and Dads funerals and the help and guidance they gave us helped to make a hard time easier. Thank you All.

5 Sarah Smith 20th Dec 2022

The past few months have been awful has my sister and I watched our mum fight against cancer. When our mum passed away we were both lost finding ourselves having to deal with funeral directors, informing people mum had passed and at the same time coming to terms with what had just happened. My sister and I both chose F.A.Albin has we wanted our mum to leave from my sister's house on the day of the funeral and F.A.Albin had a premises in Crayford. On the day our mum passed they collected mum from the residential home and took her away. When I called Crayford, Dawn answered the phone I said 'good morning you are looking after my mum' and her response was hello Sarah how are you. My sister and I knew from that moment that mum was safe. That someone was caring for her. She asked me how I was and really cared about my response. We arranged to visit a few days later to discuss the funeral. Nothing was too much trouble. We was made to feel so welcome and at home. Dawn was really interested to hear about our mum and gave us ideas for the funeral and by the end of the meeting we had arranged the funeral with a date and time. We later arranged to come and visit mum at the Chapel of Rest in the Crayford store where Jo took over looking after us. She prepared us for what to expect and made us feel so relaxed. One thing that stuck in my mind was that she said that of a night once they had tucked her in they would leave the lamp on so that she was not in the dark. We both thought that was such a lovely thought. The day of the funeral well I cannot fault it. Our mum had the best send off. It was beautiful. It was well organised, staff were outstanding especially Steve, Dawn and Jo. Our mum would have loved it. Thank you.

5 Darrell Williamson 9th Dec 2022

So helpful Joann in the office so helpful from booking funeral to seeing us family and organising the funeral. On the day Steve and drivers were composed, professional, and fantastic informing us what was happening no rushing around everything was taken in their own stride. They did an excellent service for us and our dear dad god bless. Thank you so much. The Williamson family. 

5 Julie Moss 27th Nov 2022

The whole process has been very professional and sensitively handled - I cannot commend them highly enough - all the staff have been superb and could not have done any more - I would thoroughly recommend them 

5 Lina Wangai 22nd Nov 2022

F.A Albins Crayford was a God send. They were so kind, helpful and very respectful of our wishes. Their services were excellent and we would highly recommend anyone to use them.

5 Mark Jarvis 22nd Nov 2022

F A Albin & Sons are truly the most caring and thoughtful people and in times of such sadness they go above and beyond to ensure the whole family is looked after and there services cannot be faulted
Thank you so much for caring for us during these times i cannot recommend you all enough

5 Lynne Howard 18th Nov 2022

Excellent professional service. Greatly comforted by all as they went above and beyond in all ways  to show compassion and sensitivity. We were treated with the greatest of love, care and support. I was so touched by their kindness and care and a massive heartfelt thanks to all xx

5 Danielle De Baeza 15th Nov 2022

Just wanted to say thank you to Jo Branch and father Michael for giving my mother in law an absolutely beautiful service. Everything was taken care of and they made it the send off she deserved. From recommending flowers to calling us to make sure everything was done on time. Can’t thank them enough. Wouldn’t even think of using another funeral directors from now on. Eternally grateful x

5 Lesley Cunningham 13th Nov 2022

This is the second funeral F A Albins have done for me in the last few months, they go above and beyond. They make a trying time easier and for that I cannot thank them enough. The respect and consideration goes a long way. From Jo in the office showing compassion and making me realise I needed to grieve as well as focus on getting the funeral right, to the guys showing all the respect to the deceased and the living. All the small touches along way.

5 Ray Waldock 12th Nov 2022

From start to finish every one as been brilliant,I must pay tribute to Joanne at Crayford she was brilliant and she makes a nice cup of tea on behalf of my family we would like to thank everyone at Albins.

5 Stephen Crane 2nd Nov 2022

The whole process from start to finish, Jo and the team at Albin & Sons looked after us as a family.  They understood our needs and were very professional, but at the same time made us feel at ease.   We knew that Dad was being looked after and in good hands.  On the day of the funeral we couldn’t have asked for anything  more, nothing was any trouble. They took time with us and we felt that a very difficult day was made easier with their help. Members of our family informed us that it was probably the best funeral they’d ever been to. Many thanks to Danny and the team for their sympathy and dignity. I cannot thank them enough.  We’re now learning to live without Dad, however we will never forget your support.
We would not hesitate to use Albin’s in the future.

5 Rachel Runeckles 24th Oct 2022

Jo and her team were absolutely amazing from start to finish.
Jo went above and beyond to make sure we were happy.

Thankyou so much.

Highly recommend Albins to support us through such a difficult time.

Rachel Runeckles.

5 Kim Perry 19th Oct 2022

Looked after us all the way.
Amazing service 

5 Deanna Farrer 18th Oct 2022

From the moment that I first spoke to Joanne at Albins I knew that I was in safe hands. Her compassion and professionalism was truly inspiring at a time when I often felt out of my depth. I truly believe that Joanne and the Albins team are the best in the area. Thank you all so much.
Used Albins  (Welling branch) 11 years ago for my Mum, again this month for my Dad (Crayford branch), highly recommend and would be my go to if needed again. x

5 Ray Bellamy 15th Oct 2022

5 star service