F.A. Albin Crayford

5 Emma Norton 20th Oct 2023

Outstanding service. Extremely professional & they gave the utmost support to my family & myself through a very sad time. Many thanks especially to Jo Branch who went above & beyond in helping me to arrange my Dad’s funeral.

5 Debbie Stenhouse 9th Oct 2023

Everything was perfect
From visiting my Dad to laying him to rest, everyone involved was professional & caring.
They found us the perfect church to hold Dads service.
The undertakers had previously played football for my Dad which made it even more special.
I thank Albins from the bottom of my heart each & everyone that cared so lovingly for my Dad Big Al x

5 Denise Heron 29th Sep 2023

I would to extend my heartfelt gratitude to Albins at Crayford, for the care, compassion, and professionalism you demonstrated while looking after my lovely dad, John Hurst. The passing of a loved one is never easy, and your support throughout this difficult time has been a huge comfort for my family and me.

The way you handled all the arrangements with such meticulous attention to detail gave us one less thing to worry about. It was clear that you all approach your roles with a deep sense of respect for both the living and the departed. Your sensitivity and understanding allowed us to grieve in our own way, while you ensured that all aspects of the ceremony and service were conducted seamlessly. I would also like to pass on big thank you’s to Jo Branch, Steve Bayley, Paul Rutherford, David Spalding and the two other lovely Albin’s staff (apologies for not knowing your names) who were Bearers for my lovely dad.

I would also like to commend the warm and comforting atmosphere of Albins, Crayford, in particular Jo and Steve. The Chapel of Rest was a lovely room where we could visit dad everyday and nothing was too much trouble and we were always greeted with a friendly smile and words of comfort.

Lastly, thank you for taking the time to answer all our questions and concerns. Your patience and guidance made it easier for us to make informed decisions during a time when our emotions often clouded our judgment.

It takes special people to help and support grieving families while ensuring that their loved ones are given a dignified farewell. I deeply appreciate everything you've done for us. My family and I will forever be grateful for the kindness and care you extended during our time of need.

Denise Heron

5 Brad Wishart 19th Sep 2023

Amazing company with amazing people. Thank you for everything you did. You are a credit to your profession. Kind Regards.

5 Sharon Daly 18th Sep 2023

Very professional, helpful, respectful, and full of compassion and empathy. I trusted them fully to care for my mum and her funeral and they did not let me down. Joanne was so helpful to make sure everything was perfect. Steve our funeral conductor on the day was fantastic and so kind along with the rest of the team. They make a very sad and difficult day easier to cope with. Thank you. xx

5 Paul McBarron 15th Sep 2023

My Mum passed away in July and due to outside factors, the funeral did not take place until September. Steve, Jo and the whole team were fantastic during the whole process. They went through everything in detail, they maintained contact throughout the waiting period. They were always at the end of the phone to offer help and advice if needed. On the day of the funeral they arrived in plenty of time before we had to leave. There were some lovely touches. Steve laid a flower on my mum’s porch. While passing the branch in Sidcup, a member of staff stood outside and paid her respects as we passed. On arrival at Kemnal park, Steve also paid his respects to my sister, who is laid there, by placing a flower on her plot. The whole family had nothing but praise for them. We cannot thank the whole team enough for making a very emotional day run smoothly and give Mum the best goodbye that we could.

5 Amy Bohan 15th Aug 2023

First class service - Angels in disguise. I cannot thank Jo at Crayford enough along with Steve and the other lads on the actual day - Words are not enough!! T H A N K  Y O U!! 

5 Ruth Wicks 4th Aug 2023

From the moment I spoke to Joanne at Albins Crayford I knew that my Dad was in good hands, he would be looked after and his funeral would be exactly as it should be.

The support and guidance I received from Joanne was second to none, I didn’t have to worry about a single thing! The respect shown to my Dad was exceptional both before and on the day of his funeral.

The whole experience, start to finish, made what was a really difficult time that much easier to navigate and deal with. I can't thank or recommend the Albin's Team enough.

5 Beverley Anderson 4th Aug 2023

Jo was extremely kind , patient & supportive helping us make our arrangements at such a sad & difficult time . 
The F.A. Alvin team were caring & helpful , giving us guidance on the funeral day . 

5 Jane Rumsey 15th Jul 2023

Jo at the Crayford office was kind and always on hand to answer any queries and made the difficult experience worry free. George, who brought my mum to the chapel was so kind and professional also. I couldn’t have wished for a better company to handle my mum’s funeral. Highly recommend 10/10.

5 Karen Kane 4th Jul 2023

Absolutely first class service. Their package, which includes online obituaries and photo slideshow accompanied by music, during the service all went to make the funeral very personal and precious time. Also the little touches water and tissues in the cars. Everything has been thought through very well. Highly recommended. 

5 Michelle O'Connell 3rd Jul 2023

We would love to thank Joanne, Steve and the whole team for all they have done regarding my mothers in law funeral. From start to finish you was amazing.
Thank you so much Michelle 

5 Carrie Smith 3rd Jul 2023

Very professional and very helpful at such a sad time. Trusted them to handle everything with care and they delivered amazingly

5 Sarah Anderson 26th Jun 2023

There are no words to describe the fantastic service from F.A.Albins.
The attention to detail was outstanding. The care shown to me at a truly terrible time was amazing. They really made an awful job  easier by the patience and understanding.
They are absolutely The Best and I would highly recommend them.
Thank you , thank you , thank you for looking after me and my wonderful Mum. 

5 Steph Rodriguez 11th Jun 2023

My father in laws funeral was arranged by Jo at the Crayford branch. As a family we cannot thank them enough for the care that was shown to us during this difficult time, we knew we were in safe hands. On the day of the funeral- George and his team were very respectful and professional in their roles, as well as showing genuine care to the family. It has given us comfort through this difficult time to be able to give our Dad the best send off. Thank you again Jo x

5 Anne Collins 8th Jun 2023

Perfect in every way. From when we first approached Joanne in the Crayford branch to the end of the service, the Albins team were first class. They were respectful and professional at all times. They managed my father’s funeral so we trusted them with our mother’s. We would definitely recommend this company to anyone. 

5 Brian Lewis 19th May 2023

What is there to say but brilliant. 
Joanne was so kind and caring kept me informed about everything regarding my mums funeral arrangements. There wasn’t anything else that could have been done. Albins went above and beyond what I expected they thought of every detail no matter how small. George who was looking after us on the day of the funeral was also exceptional. If I could give them 10 stars I would. They will be my 1st and last choice if I have the unfortunate position to arrange another funeral. Thank you doesn’t cover how greatful I am to Albins.

5 Nicky King 10th May 2023

We have use Albin & Sons for all are passed Family members and friends.
I would like to thank Joanne Branch and Jonathan Fletcher and all the staff for the way they looked after all the funeral arrangements and for the respect and heartfelt sympathy they showed to Claire McPhillips, myself and my mum.
Funerals are hard to deal with as it is but with circumstances that made things so complicated. I cant thank Albin enough for everything they have done because the complications that we have had to deal with I know for a fact no other funeral Directors would do.

Albins certainly do go that extra mile and their standard of care is impeccable as always.

Thank you with so much love form Nicky And Vicky King x

5 Josie Stone 9th May 2023

So supportive and absolutely lovely people ❤️

5 Lisa Deehy 29th Apr 2023

Albins was by far the best,
very accomadating and always very helpful
They remained professional throughout and very smart
They went that extra mile while looking after my mum

Would highly recommend

5 Tricia Watson 24th Apr 2023

Thank you very much to Jo, Steve and all the staff at Albins, who were so caring, respectful and supportive at such a sad time. Nothing was ever too much and they were always there ready to listen with kindness, compassion and guidance too. Thank you again so much for such exceptional personal service.

5 Joanne Bristow 17th Apr 2023

Albins in Crayford provided an outstanding service at what was an incredibly difficult time for us. Joanne and her team went above and beyond in ensuring everything went smoothly. They really do have the personal touch. I cannot recommend them highly enough. 

5 Anne Fleming 14th Apr 2023

We had the sad loss of both our parents recently. Jo was so kind, patient and sensitive, giving us time to talk and not feel rushed. She was always available to discuss any queries we had.

It was a double funeral and Steve and the bearers were superb. The church is very old and narrow in places and they managed to place our parents side by side with such grace, dignity and care that many of the congregation commented on it.

Albins staff have shown respect and care to both our parents and us as a family. They are very professional and we are grateful for their guidance and service.

5 Leonora Taylor 3rd Apr 2023

From start to finish and every step of the way the team were caring, compassionate and conscientious.
They made my mums funeral go so smoothly with care and the ceremony that she deserved. I wouldn’t hesitate to recommend them! 
Thanks to all!
Leonora and family

5 David Squires 1st Apr 2023

We were very impressed with the handling of our Dad Cyril Squires funeral arrangements at the Crayford branch of Albin and would definitely recommend them to friends in future. Many thanks to Joanne Branch and the team.