F.A. Albin Crayford

5 Clare Grubb 9th Apr 2024

All the staff were very respectful professional & kind.
Jo in the office was lovely & so caring too. No question was any trouble. 
Dad was able to sit with Mum the day before & Jo made him feel comfortable & relaxed. 
Steve led Mums funeral & made us all feel at ease.
There was so many little touches, too many to mention, including leaving a red rose on the front door & when we stopped by the golf club too. When we drove past the office the staff there came out & bowed their heads as we drove past.
There was water & tissues for us to help ourselves to in the cars.
Thank you Albins for making a difficult time easier. We as a family would 100% recommend 

5 Paul Davies 11th Mar 2024

The professionalism of the entire team from the sympathetic guys that collected mum in the early hours of the morning, to Joanne at Crayford who was so approachable and understanding in formulating the detail for mum’s funeral, to the team that prepared mum back in Bermondsey to Steve and his team, (limousine driver Paul and the younger guys associated with the Hearse) were professional beyond words. In our opinion F A Albins are the Rolls Royce of funeral directors, best in class.

5 Ross McCarthy 11th Mar 2024

Albins as per usual gave the best funeral anyone could ask for they are the best , thank you so so much for everything love from Ross and the family 

5 Ernie Bardrick 2nd Mar 2024

Jo and team were very attentive and most professional during this difficult  time for our family

5 Joanna Jennings 27th Feb 2024

I can’t thank F.A.Albin for all they did for my Dad and my family. Everyone was so warm, patient, kind and caring. The professionalism was outstanding and we couldn’t have got through this without them. A big thank you to Jo who helped us through the process. The love and care she showed was above and beyond. 

5 Alyson Boreham 30th Jan 2024

As always Albins go above and beyond. First class service.

5 Sarah Richer 28th Jan 2024

Truly professional as we knew they would be!

5 Nicola Phillips 12th Jan 2024

Very professional,We would highly recommend there services ,if and when needed 
Exceptional staff ,very caring and thoughtful which made our heart breaking loss a little easier on the day .

5 Imelda Cronin 22nd Dec 2023

We as a family cannot thank Joanne, Steve and the rest of Albins enough for the professional, caring and  respectful service they provided to us for our  beloved Michael .
Nothing was too much trouble.
Made us feel special.
VIP treatment throughout .
Highly recommended 
 

5 Ellie Henry 5th Dec 2023

Albin's helped to create the most amazing send off for my Grandad. A big thank you to all of the team at the Crayford branch, but especially to Jo and Steve. We appreciate you all so much. Thank you!

5 Marion Petherick 21st Nov 2023

We cannot fault anything to do with Mary’s funeral from beginning to end. Jo and Stephen were so helpful kind and understanding throughout. Would highly recommend your service.  Thank you very much John Marion and Family 

5 Robin Dyer 18th Nov 2023

I cannot asked more of F A Albin in Crayford in the way they conducted the arrangements for the funeral of my late wife. 
Thank you 

5 Maria Pamphlett 7th Nov 2023

Our heartfelt thanks to Jo Branch and all the team at F. A. Albins, Crayford. Your support, kindness, advice and guidance from the moment of contact to after our dad's funeral has been amazing. Your professionalism went above and beyond our expectations and the day was handled to perfection giving our dad the best possible send off. Thank you all so much x

5 Lisa Roberts 7th Nov 2023

Thank you so much for making our sad day easier, your staff were very professional and your service could not be faulted.

5 Justine McCombie 6th Nov 2023

I had never arranged a funeral before.  Jo and the team guided me through every step.  So professional and nice little touches they do made it special.

5 Hollie Chandler 5th Nov 2023

They were all so lovely and made the whole experience a lot easier and I can’t thank them enough for looking after my husbund dan 

5 Emma Norton 20th Oct 2023

Outstanding service. Extremely professional & they gave the utmost support to my family & myself through a very sad time. Many thanks especially to Jo Branch who went above & beyond in helping me to arrange my Dad’s funeral.

5 Debbie Stenhouse 9th Oct 2023

Everything was perfect
From visiting my Dad to laying him to rest, everyone involved was professional & caring.
They found us the perfect church to hold Dads service.
The undertakers had previously played football for my Dad which made it even more special.
I thank Albins from the bottom of my heart each & everyone that cared so lovingly for my Dad Big Al x

5 Denise Heron 29th Sep 2023

I would to extend my heartfelt gratitude to Albins at Crayford, for the care, compassion, and professionalism you demonstrated while looking after my lovely dad, John Hurst. The passing of a loved one is never easy, and your support throughout this difficult time has been a huge comfort for my family and me.

The way you handled all the arrangements with such meticulous attention to detail gave us one less thing to worry about. It was clear that you all approach your roles with a deep sense of respect for both the living and the departed. Your sensitivity and understanding allowed us to grieve in our own way, while you ensured that all aspects of the ceremony and service were conducted seamlessly. I would also like to pass on big thank you’s to Jo Branch, Steve Bayley, Paul Rutherford, David Spalding and the two other lovely Albin’s staff (apologies for not knowing your names) who were Bearers for my lovely dad.

I would also like to commend the warm and comforting at ... mosphere of Albins, Crayford, in particular Jo and Steve. The Chapel of Rest was a lovely room where we could visit dad everyday and nothing was too much trouble and we were always greeted with a friendly smile and words of comfort.

Lastly, thank you for taking the time to answer all our questions and concerns. Your patience and guidance made it easier for us to make informed decisions during a time when our emotions often clouded our judgment.

It takes special people to help and support grieving families while ensuring that their loved ones are given a dignified farewell. I deeply appreciate everything you've done for us. My family and I will forever be grateful for the kindness and care you extended during our time of need.

Denise Heron more

5 Brad Wishart 19th Sep 2023

Amazing company with amazing people. Thank you for everything you did. You are a credit to your profession. Kind Regards.

5 Sharon Daly 18th Sep 2023

Very professional, helpful, respectful, and full of compassion and empathy. I trusted them fully to care for my mum and her funeral and they did not let me down. Joanne was so helpful to make sure everything was perfect. Steve our funeral conductor on the day was fantastic and so kind along with the rest of the team. They make a very sad and difficult day easier to cope with. Thank you. xx

5 Paul McBarron 15th Sep 2023

My Mum passed away in July and due to outside factors, the funeral did not take place until September. Steve, Jo and the whole team were fantastic during the whole process. They went through everything in detail, they maintained contact throughout the waiting period. They were always at the end of the phone to offer help and advice if needed. On the day of the funeral they arrived in plenty of time before we had to leave. There were some lovely touches. Steve laid a flower on my mum’s porch. While passing the branch in Sidcup, a member of staff stood outside and paid her respects as we passed. On arrival at Kemnal park, Steve also paid his respects to my sister, who is laid there, by placing a flower on her plot. The whole family had nothing but praise for them. We cannot thank the whole team enough for making a very emotional day run smoothly and give Mum the best goodbye that we could.

5 Amy Bohan 15th Aug 2023

First class service - Angels in disguise. I cannot thank Jo at Crayford enough along with Steve and the other lads on the actual day - Words are not enough!! T H A N K  Y O U!! 

5 Ruth Wicks 4th Aug 2023

From the moment I spoke to Joanne at Albins Crayford I knew that my Dad was in good hands, he would be looked after and his funeral would be exactly as it should be.

The support and guidance I received from Joanne was second to none, I didn’t have to worry about a single thing! The respect shown to my Dad was exceptional both before and on the day of his funeral.

The whole experience, start to finish, made what was a really difficult time that much easier to navigate and deal with. I can't thank or recommend the Albin's Team enough.

5 Beverley Anderson 4th Aug 2023

Jo was extremely kind , patient & supportive helping us make our arrangements at such a sad & difficult time . 
The F.A. Alvin team were caring & helpful , giving us guidance on the funeral day .