F.A. Albin Crayford

5 Aisling Pateman-Hall 26th Oct 2024

We cannot recommend Albins enough. The service was outstanding. Jo and Steve are warm, friendly and kind. They took care of our precious child in the most caring and respectful way. Planning a funeral is not something anyone wants to do but it was handled with sensitivity and consideration. The premises is spotless and feels very homely. The 'bedrooms' are such a special way to refer to the place loved ones are resting in and are presented in a way that is comfortable to spend time in. This isnt an experience we ever expected to go through, but the gratitude, admiration and absolute respect we have for Jo and Steve is immense. Thank you, we will forever be grateful for how you took care of the most precious part of us.

5 Debbie Crane 6th Oct 2024

F A Albin and Sons from the start to the finish, were always professional and dignified.
They showed our loved one and our family care and understanding at a time when it was most needed. That’s why we have continued to use Albin & Sons as my family have for many years.
Their attention to detail and guiding us respectfully when needed was invaluable, and nothing was too much trouble.
The photo reflection was beautiful and the web link we had to relations in Australia was superb. They all felt that they were there on the day.
We will always recommend F A Albin & Sons.
We would like to thank them for everything they did to make Mums funeral a very special day.

5 Nick Lawes 24th Sep 2024

Everything went smoothly. Jo and Steve were very helpful and caring throughout and made the whole process as painless as possible during what is obviously a difficult time. They took very good care of my mother. Their recommendation of Michelle Harvey as the celebrant to take the service was also spot on as she put together a wonderful eulogy and it felt as though she had personally known my mother for many years.

5 Reece Woodman 9th Sep 2024

Wonderful people who work here. So kind, caring and thoughtful. Especially Jo who took such amazing care of our grandad. Times like this are extremely sad and traumatic, Albins helped us through it all. 
Thank you 

5 Mark Pitman 8th Sep 2024

Absolutely fantastic service, 
Kept me informed throughout this stressful time.
Worth every penny

5 Christine Saunders 22nd Aug 2024

From the moment we set foot in Albin’s at Crayford, and met Jo Branch, we felt our mum would be well looked after and we weren’t disappointed. They were caring, considerate and respectful and we could not have wished for better care for her. On the day of the funeral there was minimal stress as Albin’s took care of everything. Their staff are amazing, their attention to detail fantastic and the driving superb. The celebrant, Michelle Harvey, spoke of our mum as an old friend would and conveyed an understanding of our mum without ever having met her. Thank you Albin’s for a fantastic send off.

5 Karen Cowell 2nd Aug 2024

There are not enough words to thank Jo & Steve at Albins Crayford,  for not only caring for my wonderful Mum, but us as a family. Their sensitivity, attention to detail, kindness & thoughtfulness shone throughout this incredibly sad time for us, making it so much easier to bear. I cannot recommend Albins as a company enough, having used them throughout the years for our family’s funerals. They are wonderful. 

5 Sharon Hull 29th Jul 2024

Extremely professional.
Nothing was too much trouble.
Thank you

5 Charlotte Dawkins 2nd Jul 2024

Jo and her Team were wonderful from start to finish in the planning and preparations for Mum's funeral. Kind, compassionate and with a meticulous eye for detail, Jo made the most impossible of jobs - as easy as it could have been and for that, we will be forever grateful.

Jo listened to our preferences and matched us with a wonderful celebrant who made sure that our Mum was given the most wonderful of send-offs

On the day, Simon's stewardship along with this colleagues made it a beautiful and fitting celebration of our Mum's life. I have no hesitation in recommending Jo, Simon and the whole team at F.A Albin's in Crayford for their attention to detail, care for our family and for facilitating the most perfect of days for us. Massive thank you!

5 Amanda Marsh 3rd Jun 2024

Joanne at Albins Crayford Branch was extremely helpful and professional. Her caring personality helped us through a difficult time arranging a funeral.  Everything was arranged very well with them.  

5 Mandy Healy 27th May 2024

Caring and great understand of how you feel  

5 David Randall 24th May 2024

Service beyond excellent from start to finish

5 Joanne Nichol 14th May 2024

We have used Albins 3 times in the last 5 years. Every time has been excellent from the initial meeting with Joanne Branch at Crayford and throughout the entire process . Would recommend definitely.

5 Clare Grubb 13th May 2024

All the staff were wonderful especially Jo, at crayford. Would recommend them without a shadow of a doubt 
They made a sad occasion a lot easier with their care& professionalism Thank you

5 Karen Herbert 4th May 2024

I cannot thank Jo Branch and the team at the Crayford branch enough for their kindness and professionalism when guiding us with the arrangements for my mums funeral. Jo was always there for any questions and kept us informed at every step.  On the day of funeral Steve was there to talk us through the details, always respectful and professional.
I would highly recommend Albin & Sons.

5 Janis Greenslade 19th Apr 2024

I cannot express enough our gratitude to Albins for how they looked after Dad and the family for Dad's funeral. We knew we were on good hands because they managed mum's funeral back in 2017. They did an amazing job for Mum and we were not disappointed when saying goodbye to Dad.

A particular mention for Jo Branch in Crayford - her compassion, care, warmth and professionalism are second to none. We knew Dad would be well cared for in the days before the funeral and Jo made sure everything ran smoothly.

A second mention goes to Alfie and his team on the day of the funeral. They showed my Dad nothing but respect and care. And the laying of a rose in front of the family home was unexpected and incredibly moving. Alfie made sure throughout to look after us and manage everything.

We didn't have to worry about a thing. Leaving us to grieve and celebrate Dad's 94 years.

Thank you Albins.

5 Aimee Hughes 15th Apr 2024

I cannot express enough gratitude for the exceptional service provided by F A Albin & Sons during the difficult time of my dad’s funeral. From the moment we walked through their doors, Joanne’s professionalism and empathy shone through, making an otherwise overwhelming process much more manageable. Her attention to detail and genuine care for our family’s needs made all the difference. Every aspect of the service was handled with precision and compassion, from the planning to the day of the funeral itself. The little touches, like ensuring everything ran smoothly and offering support beyond what was expected, truly made a difference. I wholeheartedly recommend F A Albin & Sons to anyone in need of funeral services. Their dedication to excellence and genuine care for their clients set them apart. Thank you, Joanne, and the entire team, for your outstanding support during our time of need. Aimee and Family x x

5 Clare Grubb 9th Apr 2024

All the staff were very respectful professional & kind.
Jo in the office was lovely & so caring too. No question was any trouble. 
Dad was able to sit with Mum the day before & Jo made him feel comfortable & relaxed. 
Steve led Mums funeral & made us all feel at ease.
There was so many little touches, too many to mention, including leaving a red rose on the front door & when we stopped by the golf club too. When we drove past the office the staff there came out & bowed their heads as we drove past.
There was water & tissues for us to help ourselves to in the cars.
Thank you Albins for making a difficult time easier. We as a family would 100% recommend 

5 Paul Davies 11th Mar 2024

The professionalism of the entire team from the sympathetic guys that collected mum in the early hours of the morning, to Joanne at Crayford who was so approachable and understanding in formulating the detail for mum’s funeral, to the team that prepared mum back in Bermondsey to Steve and his team, (limousine driver Paul and the younger guys associated with the Hearse) were professional beyond words. In our opinion F A Albins are the Rolls Royce of funeral directors, best in class.

5 Ross McCarthy 11th Mar 2024

Albins as per usual gave the best funeral anyone could ask for they are the best , thank you so so much for everything love from Ross and the family 

5 Ernie Bardrick 2nd Mar 2024

Jo and team were very attentive and most professional during this difficult  time for our family

5 Joanna Jennings 27th Feb 2024

I can’t thank F.A.Albin for all they did for my Dad and my family. Everyone was so warm, patient, kind and caring. The professionalism was outstanding and we couldn’t have got through this without them. A big thank you to Jo who helped us through the process. The love and care she showed was above and beyond. 

5 Alyson Boreham 30th Jan 2024

As always Albins go above and beyond. First class service.

5 Sarah Richer 28th Jan 2024

Truly professional as we knew they would be!

5 Nicola Phillips 12th Jan 2024

Very professional,We would highly recommend there services ,if and when needed 
Exceptional staff ,very caring and thoughtful which made our heart breaking loss a little easier on the day .