J Worley (Funeral Directors) Ltd. - Hemel Hempstead

570 reviews

Latest Verified Reviews

Amanda Muckett 16th Aug 2021

I couldn’t have hoped for a better service. J. Worley exceeded  my expectations, making a difficult time a little less stressful. The staff were compassionate, professional and efficient in equal measure. Thanks to all involved. 

Heather Powley 3rd Aug 2021

My mum had stipulated in her will that she wanted her funeral to be entrusted to J Worley: they have a good local reputation and, indeed, were the company she chose to manage my dad's funeral more than 30 years before! At all stages they were helpful and empathetic, and their attention to detail on the day made a difficult process much easier and less stressful than I had been expecting.

Ronald Swindells 2nd Aug 2021

Funeral personnel were thoughtful and respectful. Cars were clean and comfortable 

Reviews

Location

48 Lawn Lane
Hemel Hempstead
Hertfordshire
HP3 9HL

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About Us

As J Worley (Funeral Directors) Ltd. - Hemel Hempstead is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

J. Worley Funeral Directors has been serving the bereaved in Hemel Hempstead and the surrounding areas since 1984. John Worley and his dedicated, compassionate team can help you arrange the ideal funeral service for your loved one.

They offer a choice of coffins, caskets and urns to suit any preference, from traditional wood to eco-friendly options, such as cardboard or willow, and bespoke designs. A full range of memorial and keepsake jewellery is available. They can also provide a selection of funeral transport, from horse-drawn hearses to motorcycles and vintage cars, as well as a fleet of Jaguar Daimler vehicles.

J. Worley Funeral Directors is a member of the National Society of Allied and Independent Funeral Directors (SAIF) and John Worley is a member of the British Institute of Embalmers. In addition, the funeral home is a licensed memorial supplier and can provide headstones and plaques for all local cemeteries and churchyards.

The funeral home in Hemel Hempstead is open Monday to Friday, 9am to 5pm, with a 24-hour emergency helpline. With convenient off-street parking, the premises have private arranging rooms and two chapels of rest where you can say goodbye to your loved one in peace.

Call J. Worley Funeral Directors now to find out more about the range of funeral services they provide.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Amanda Muckett 16th Aug 2021

    I couldn’t have hoped for a better service. J. Worley exceeded  my expectations, making a difficult time a little less stressful.
    The staff were compassionate, professional and efficient in equal measure. Thanks to all involved. 

  • 4 Heather Powley 3rd Aug 2021

    My mum had stipulated in her will that she wanted her funeral to be entrusted to J Worley: they have a good local reputation and, indeed, were the company she chose to manage my dad's funeral more than 30 years before!
    At all stages they were helpful and empathetic, and their attention to detail on the day made a difficult process much easier and less stressful than I had been expecting.

  • 5 Ronald Swindells 2nd Aug 2021

    Funeral personnel were thoughtful and respectful. Cars were clean and comfortable 

  • 5 Andrew McIvor 31st Jul 2021

    Very good service.

  • 5 Diana Broome 27th Jul 2021

    Very very helpful and supportive. Always available for advice.
    Thank you

  • 5 Ian Hamer 22nd Jul 2021

    My wife's funeral arrangements were handled with dignity, care and efficiency. I cannot thank them enough.

  • 5 Martine Roberts 19th Jul 2021

    At a difficult time, once appointed, Worley’s  took all the worry of organising our mums funeral from our shoulders, leaving us to come to grips with her loss. In all areas, office, collection, drivers and bearers, they could not have been more respectful, professional and dignified while putting us at our ease through the whole process. I truly would not hesitate to recommend them, and thank them most heartily for their service. 

  • 5 Ian Howes 16th Jul 2021

    From the beginning, the staff at Worley’s were caring, compassionate and professional in guiding us through all the necessary steps for mum's funeral and cremation. Nothing was too much trouble.

    We gratefully appreciated the dignity with which they executed their part of the funeral service and would strongly recommend them to anyone.

  • 4 Jean Gosling 15th Jul 2021

    My grateful thanks to John and Mark Worley and all the staff for the way in which they handled my husbands funeral on the 6th July 2021. It all went very smoothly on the day and Mark was very courteous in the way he guided us. The florist they recommended, Amanda Jane and the printers of the Order of Service, Adriana of OH9 both provided an excellent and compassionate service .

  • 5 Neil Heron 15th Jul 2021

    Fantastic service from start to finish. Nothing was to much for them.
    Always keeping you informed all the way.

  • 5 Laura Guest 14th Jul 2021

    Kind, empathetic and very, very respectful to my Father’s body and to us as his relatives at every stage of the process. Cannot recommend them highly enough and have seen this consistently across several other funerals where J. Worley’s have been present, which was why we came back to them for my Father. They’ve provided wonderful services at a very difficult time. 

  • 4 Jacqueline Ellis 14th Jul 2021

    I was happy with the way they treated my late partner.

  • 5 Richard Porter 14th Jul 2021

    Excellent service 

  • 3 Michelle Chenery 14th Jul 2021

    As much as they were helpful and kind. I was stressed about payments as was advised payment was needed upfront even though I was going through Dwp was advised invoice would be sent in couple of days when in fact it was not sent till after funeral. Was also advised funeral date which I notified everybody to be told an hour later it was changed. Was advised my dad could have own clothes and would need enbalment but then changed at last minute cause of autopsy even was advised dad had one. I had unesserorie stress for nothing

    Mark Worley replied
    Dear Michelle,
    I'm sorry that you feel our service fell short in some areas regarding your father's funeral arrangements, although I'm pleased that you found our team to be both helpful and kind.

    We know that financial concerns can be very stressful, especially at a time like this. Having spoken with the staff in our office, I believe that there was some miscommunication regarding the invoice for the funeral to be passed to the DWP. As with the majority of Funeral Directors, we do not produce invoices for funerals before they have taken place, but will always provide a full and clear estimate of the costs that will be incurred by the chosen services. We are aware of the unsatisfactory way in which the DWP handle applications for Funeral Expense Payments, and continue to work with our trade association to lobby for change.

    The change to your father's funeral date was due to a failure in the diary system we use, which unfortunately allowed two funerals to be booked at the same time, necessitating a change. This failure has been rectified since and hopefully will not cause such issues in future.

    With regard to embalming and dressing your father in his own clothes, both services are subject to assessment of the deceased when they are brought into our care. In your father's case, neither embalming nor dressing in his clothes was advisable. While we could have gone ahead with embalming, the benefits would have been negligible, and would have incurred further cost to yourself, something we already knew to be an issue. I therefore took the view that in your father's case it would be kinder to him and less costly to yourself to not to embalm, and that dressing him in a robe would again be kinder to him. I asked your funeral arranger to communicate this to you, which I believe did happen. I have checked with our mortuary team, and I am told that the clothes you selected for him were placed in the coffin, and that you were subsequently able to spend time in the chapel with with your father prior to the funeral taking place.

    Once again, please accept my apologies that our service to you fell short of your expectations (and ours) and I hope that my explanation regarding these issues brings you some comfort.

    Should you wish to speak on them further, please do not hesitate to contact me through our Hemel Hempstead office.

    Yours,
    Mark Worley, Cert FP
    Funeral Director
  • 5 Shona Doyle 14th Jul 2021

    Extremely caring and professional service from start to finish.

  • 5 Stuart Green 30th Jun 2021

    Very helpful and patient with helping me through the arrangements. Finely turned out and respectful Gentlemen on the day.

  • 5 Julia Simpkins 27th Jun 2021

    The day was made more difficult by the weather and the flowers not turning up. Mr Wortley was a calm influence on the day who with no fuss just sorted every thing for us. I can not thank him enough. 

  • 5 Karen Bowler 27th Jun 2021

    Excellent service, kind caring and considerate

  • 5 Trevor Lark 19th Jun 2021

    Professional, supportive, informative, helpful with anything and everything connected to your bereavement either through what they can do, or what they can arrange with 3rd parties, or with direction in what you need to do and how. No 'pressure sales' tactics or trying to take advantage at your time of weakness, just honest and appropriate advice and service.

  • 5 Lesley Rowe 15th Jun 2021

    Would highly recommend very professional and very compassionate made a very difficult time a little easier. 

  • 4 Maggie Mitchell 14th Jun 2021

    I found everyone I dealt with at J. Worley Ltd to be very friendly and helpful.  They took care of everything from start to finish and were very professional; they took the worry I had away at a difficult time. 

  • 5 Shirley Hannaby 11th Jun 2021

    The service and support we received from Liz and her colleagues was second to none. We appreciate everything that you did for us.

    Thank you

    Jon Hannaby

  • 5 Simon Dove 11th Jun 2021

    Everything was explained clearly and handled smoothly and professionally. We didn't have to worry about a thing.

  • 5 Roger Timms 9th Jun 2021

    Very professional staff, they manage, arrange and advise on all funeral arrangements. Everything on the day was seamless, even though we had to deal with a few Covid 19 Rules.

Address
48 Lawn Lane
Hemel Hempstead
Hertfordshire
HP3 9HL

Open map

Latest Verified Reviews

Amanda Muckett 16th Aug 2021

I couldn’t have hoped for a better service. J. Worley exceeded  my expectations, making a difficult time a little less stressful. The staff were compassionate, professional and efficient in equal measure. Thanks to all involved. 

Heather Powley 3rd Aug 2021

My mum had stipulated in her will that she wanted her funeral to be entrusted to J Worley: they have a good local reputation and, indeed, were the company she chose to manage my dad's funeral more than 30 years before! At all stages they were helpful and empathetic, and their attention to detail on the day made a difficult process much easier and less stressful than I had been expecting.

Ronald Swindells 2nd Aug 2021

Funeral personnel were thoughtful and respectful. Cars were clean and comfortable 

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