Waters & Sons Independent Funeral Directors Ltd, Aldermoor

5 Alison Howard 28th Oct 2024

David, Liza, Charlie and all the team, made a very emotional difficult day, run smoothly, due to their amazing care and support. I cannot thank them enough.  Alison

5 Lucy Burrows 10th Apr 2023

Hello to everyone at Waters and Sons. You have all been amazing from start to finish for the funeral of our beloved mum Betty. You were there for our every need and I really felt you cared about mum and giving her the best send off possible, so thank you so much. I will speak of you all highly to everyone. Even collecting mum from the care home when she first passed away, you were there so quickly and by our side through the whole process which helped with the pain and stress of mum passing so suddenly. We can't thank you enough. Best service ever 👍

5 Judi Bowden 28th Mar 2023

So supportive and made the hardest day of my life easier as they had everything under control 
Extremely respectful, but human in their approach when dealing with all members of the team 

5 Helen Wright 12th Mar 2023

I was very pleased with everything that they did for
 my dad. Thank you

5 Leslie Powell 27th Sep 2022

I was very impressed with the way that Waters & Sons (Aldermoor) handled my husband's Funeral. I walked in, off the street, on Monday morning after my husband died on Friday. It was Jason's first day and must have been a baptism of fire for him.
They kept me in touch at all times, and double-checked every item on the service to ensure that it all went smoothly.
I would have no hesitation in recommending this organisation to anyone.

5 Mike Davies 26th Sep 2022

Having read the many positive online reviews that Waters & Sons has, our family decided to place our trust in them to arrange the funeral of my late brother, Jon. We are so glad we did, as the service Waters & Sons has provided has been absolutely faultless; from my first call to them, right through to the funeral service, itself, and even beyond that. I would mention, in particular, Marisa, who has been so caring, compassionate and professional throughout, as well as David, who ensured that, on the day, the funeral service went just as we had wanted it to. Thank you, Waters & Sons, for helping us through such a difficult time.

5 Pauline Masterman 11th Sep 2022

We were guided every step of the way by Marisa. Any questions we asked were answered quickly and with empathy. Nothing was too much trouble. Every single member of staff were wonderful.

5 Amanda Brindle 24th Aug 2022

We were so grateful for the help and guidance shown by Tracey at your Aldermoor branch. Tracey organised and arranged our Mum's funeral and burial with such professionalism. She produced an outstanding Order of Service, and was always prompt with any updates. We are so grateful for the dignity and respect Simon and his team showed towards my Mum. We would not hesitate to recommend or use in the future.

5 Lindsey Whitcher 23rd Aug 2022

Thank you so much. Lindsey Whitcher 

5 Lorraine Beard 23rd May 2022

Very helpful at our time of need. Definitely recommend

4 Denise Hall 30th Mar 2022

We were very pleased with the service that we were given by David and the team at Waters and Sons. They were always on hand to answer any queries or ease any worries. We worked mainly with David at the Aldermoor branch and he was very approachable, friendly and considerate in his communications and general manner. We are so grateful for how smoothly the service went on the day and would definitely recommend them.

5 Maddison Buxey 8th Mar 2022

Waters and sons went above and beyond to help my dad and support us as a family I’m forever going to be thankful for this. 

5 Liam Lowey 13th Jan 2022

David Waters provided the care for my Father's funeral, and we could not have been more pleased with his handling of it. David impressed me with his calm and appropriate demeanour yet rigorous attention to detail. David is a real credit to his business, and I would not hesitate to recommend Waters and Sons.

It was a small cremation service. David helped us through the journey, picking the various things that need to be decided, making sensible guided choices where we were unfamiliar.

Thank you David and of course the other team members at Waters and Sons!

5 Cathryn Mason 2nd Jan 2022

We were looked after by David from Waters and sons who was professional and kind throughout. He guided us through the process, explained things we were uncertain of and made helpful suggestions. 
The communication in person was clear and response to emails and subsequent questions prompt.
On the day of the funeral everything was as we expected and we were treated with respect and understanding of our elderly frail mother.

5 Tracey Buckley 17th Dec 2021

Waters & Sons were exceptional, fantastic service. David was so very kind, helpful and keep us informed at every stage, at such a very sad and stressful time it was made so much easier, we would highly recommend Waters & Sons.

5 Lynne Shadick 17th Dec 2021

David was very kind and amenable at a hard time

5 Sheelagh Franklin 29th Nov 2021

David and Simon were so very helpful throughout the difficult time following my Dads death.
They were very understanding as was everyone I spoke to and we’re always there to help with any questions I had and provided emotional support to  myself and all my family. Nothing was too much trouble. 
On the day of my Dads funeral Simon was there to support us , the funeral went so very smoothly with everything just as we wanted it to be. 
I cannot thank them enough 

Sheelagh Franklin

5 Roy Bradford 16th Nov 2021

They was very friendly and helpful also reassuring, it made the day very memorable for us.

5 Sue Speirs 5th Nov 2021

Very very good David is a credit to this family funeral directors 
From start to the end nothing was to much trouble for him
The actual day was just right for our son Scott 

5 Jeff Howlett 29th Oct 2021

The funeral was carried out with dignity and sensitivity throughout. All the available service options were explained fully to us so that we could make all decisions reference the funeral arrangements that suited our requirements. We never felt under pressure to make any decisions and the whole process was as painless as possible.
We would also like to thank the minister that was appointed for the service by the undertakers. She was very sensitive and professional throughout the process.

5 Peter Mcintyre 16th Oct 2021

Very caring and professional

5 Mike Tejada 3rd Oct 2021

Couldn't ask for more caring people.Simon and David were very professional throughout.Thank you for making a stressful time easier.

5 Deborah Kimber 12th Aug 2021

What an amazing service David and his dad did an amazing job with us all felt very personal and the little touches they recommended was just beautiful THANKYOU xx 

5 Deborah Rigelsford 25th May 2021

Excellent service and incredible staff

5 Linda Haysom 21st May 2021

Tracey was helpful and patient, as we made necessary choices at a difficult time, and she was able to make a some adjustments when I changed my mind.
Her work on the Order of Service was stunning and the Obituary Page was a focal point for charity donations.
My brother left a list of wishes for his funeral and these were accommodated without question.
The funeral service was organised brilliantly and we were consulted and advised during and after.
The Webcam was a particular success as we have family and friends abroad as well as those who could not attend due to Covid regulations.
We did have a few issues:-
- the Obituary Page wasn't able to be updated initially
- we increased the number of Orders of Service which was overlooked
However, both of these issues were satisfactorily resolved.
Overall, very impressed with the service and attention to detail.