Jonathan Terry Independent Funeral Directors, London Road

5 Julie Minchington 28th Jun 2023

Thoughtful, sympathetic, helpful, caring, polite, and friendly. These are all words for the London Road Staff. Their presentation of our daughter was lovely and their attention to detail was beyond words. We could chat with them as if they were friends, not just a customer to make money out of. We would recommend them to anyone, well worth the money.

5 Eileen Wright 16th May 2023

We were really impressed with the professionalism from our first meeting and throughout the whole procedure. The organising, empathy and execution was faultless. Ourselves and all those who attended felt that it was an excellent service and made a very difficult time much more bearable.

Thank you 

5 Maria Smith 15th Mar 2023

Thank you so much to all at Jonathan Terry's for making my dad's funeral service a lovely, memorable event. The team at Jonathan Terry's were very respectful and kind from start to finish.

5 Wendy Lunn 7th Feb 2023

Myself and my family will be forever grateful for the care and compassion of Tom, Sarah and the Jonathan Terry team at this most difficult time. From the first meeting with Tom, all of the arrangements of the funeral, the compilation of our tribute screen, their care of our mum and amazing communication and answers to our many questions, through to the beautiful service itself. We could not have asked for a better experience. You all do such an amazing job. Thank you so much.

5 Linda Budden 28th Jan 2023

The best funeral directors we have dealt with. From start to finish the service is excellent. They took good care of our mum 11 months ago and now our dad. I highly recommend them. Thank you for the best service we received.

5 Nicola Langdown 24th Jan 2023

Excellent service from Tom and Sarah at London Road.
Very professional and caring from the very first meeting.
Thank you for your support throughout. Would most definitely recommend Johnathan Terry.

5 Linda Bolt 18th Jan 2023

We cannot praise Tom and his team highly enough. Their empathetic approach, the  information given , their caring and calm approach to everything has only helped us get through what we can only say is the worst time of our lives. Tom has been there any hour and day without hesitation. Delivering an amazingly knowledgable and supportive service and advising us closely along the way. 
From the onset Tom was great even up until the funeral day where he and his team just surpassed our every need so empathetically and without any great issue - such a calm nature and approach to everything. Even choosing the best celebrant to suit our dad and his ways. Even to this day the last few bits to sort and we are still welcomed and communicated to with greatest care.  The whole experience has been so devastating for us as a family but without this supportive rock it would have been so much more tricky. Our upmost thanks and heartfelt gratitude goes out to Tom and his team forever in our hearts at this sad time. Thank you  Lyn, Claire and Ali 

5 John Collins 2nd Jan 2023

Could not of asked for better service so understanding and not pushy on anything and you could take your time on all funeral plans on the day of the funeral they were so professional 

5 Sarah Griffiths 14th Dec 2022

I used Jonathan Terry last year when they looked after my mother's funeral so when it came to my husbands there was nobody that I even considered.
They were kind, talked everything through, efficient, no hard selling and really looked after my husband and me and kept me updated with everything.

5 Soo Petterson 1st Dec 2022

Thank you Tom for being so very helpful, patient, well organised and efficient.

You worked hard at providing a suitable funeral for my dear husband, Eric, on Monday 14th November 2022.

You listened to our wishes..... always professional and respectful, to the very last when we left you at the hotel.
Best wishes, Soo and family.....December 1st. 2022

5 Sharon Priest 22nd Nov 2022

Excellent service, care and respect. 

5 Mark Harrison 15th Nov 2022

We were very pleased with the thoughtful and attentive service provided by Jonathan Terry.

5 Lorraine Bradbeer 21st Jun 2022

A huge thank you to all staff within the Jonathan Terry team, but with extra special thanks to Margaret, whose kindness & compassion goes above and beyond ! Also special thanks to Sarah & Tom who both helped us all. Tom was exceptional on the day of the funeral! 

5 Susan Hargreaves 12th Jun 2022

Excellent kind and very caring service from everyone who helped me arrange the funeral. Nothing was to much for them.

5 Dee Phelan 11th Jun 2022

You can always rely on Jonathan Terry and his wonderful team to look after you and support your  family through this sad and difficult time. Everything is taken care of and they do all they can to make sure the funeral goes to plan… they are so consider and caring and the attention to detail in the planning stage is meticulous. Thank you for taking care of us, you’ve done an amazing job as always…

5 Andrew Fuller 10th Jun 2022

Jonathan Terry were professional and sensitive throughout the planning and on the day of our Mother's funeral. They provided good advice at every stage and helped the family sensitively through a difficult period.

5 Amanda Hinds 24th May 2022

The whole process was efficient and Sarah and Tom friendly and helpful. As was the celebrant Mike Warren. 

5 John Baxter 23rd Apr 2022

The one thing you don't want after the loss of a loved one is the additional stress of putting together a funeral. Jonathan Terry's team took away this stress with such professionalism. They helped and guided me right from the initial stages to the funeral. Their support was so appreciated. Thank you and thank your team.

5 Robin Lovelock 11th Apr 2022

I was introduced directly to Jon(athan) by a mutual friend as "I didn't know where to start". Although I worked mainly with the College Place team on the details, Sarah in particular, Jon actually took the lead on the day, which felt an honour and I greatly appreciated his involvement and support on such a significant occasion. Sarah was wonderful throughout the preparations, perfectly balancing care and consideration for me at a very difficult time with evident professional competence and expertise, and nudging me along when a decision was necessary. I used an independent Humanist Celebrant, Kate, who had worked with Sarah and the rest of Jonathan Terry's team previously. I had very much wanted to be thoroughly involved in developing the details of the secular Celebration of Jill, my wife, and her life: the Celebrant's text, the contributions from additional speakers, the music, the photographic display, etc., etc., and this is exactly how we worked. It was a genuine team effort. I strongly recommend turning to Jonathan Terry Independent Funeral Directors if you have similar needs and views to mine. You can rely on all the people I've mentioned - not forgetting Tom at College Place too, although we only exchanged brief conversatins along the way - to help you fulfill your hopes for an appropriate and memorable tribute to your loved one.

5 Heather Morton 22nd Mar 2022

Very kind and nothing was too much trouble.Thank you.

5 Frederick (Eric) McIntosh 16th Dec 2021

Tom and his team at College Place were very caring and helped us through this difficult time with kindness and sympathy. The service was lovely and the flowers elegant and beautiful.

5 Lorraine Ayley 29th Aug 2021

Jonathan Terry gave my husband the best funeral one could ask for. Their attention to detail was outstanding. I could not have asked for more.

5 Sarah Griffiths 9th Aug 2021

Jonathan Terry were amazing from the first day we went in to discuss my mother's funeral right up to the actual day.
We met Tom who had a very calming approach. He was kind, efficient not condescending and was not on a sales pitch. He was understanding to our needs and responsive to everything we asked him. A genuinely lovely man. Tom was also there on the day of the funeral and talked us through the whole process. It was nice to see a familiar face. Thank you Jonathan Terry for making the whole process bearable.

5 Nicola Solecki 27th Jul 2021

The service received from Jonathan Terry Independent Funeral Directors, London Road, was second to none, they were so professional yet caring. They helped with everything and nothing was too much trouble. If I could give then 10 stars out of 5 I would. What I especially liked was that they said: “they would look after mum for me” and they did that wonderfully. On the day of the funeral everything was done to perfection. I can not recommend them highly enough. If you want Funeral Directors who are professional, understanding, thoughtful, compassionate, caring & considerate these are the people to use.

5 Chloe Brent 28th Jun 2021

From start to finish the service provided by Tom & Sarah at Jonathan Terry - London Road was second to none. We can’t thank them enough for what they did for our dads final journey and for taking care of him. The daunting process of organising our fathers funeral was made so much easier by having caring & compassionate support by Tom and Sarah. Everything was faultless and couldn’t of wished for a better send off for our Dad. From the bottom of our hearts, thank you! 
Chloe Brent