Jonathan Terry Independent Funeral Directors, London Road

5 Carolyn Williamson 19th Jan 2024

Friendly staff and a professional service provided. Any request or questions were dealt with promptly which is what is needed at the loss of a loved one.

5 Tony Coghe 16th Dec 2023

This is our third funeral using the services of Jonathan Terry and we have found that the support , compassion and care was everything that we needed it to be. Sarah as always went above and beyond to guide us through this difficult time and Jonathan also Tom previously was a rock on the day. We would highly recommend them. 

5 Wendy Picton 13th Nov 2023

Anne at Jonathan Terry (London Road) helped us so much that it all seemed so easy to organise. I cannot thank them all enough for the respectful and efficient way we were taken through the whole thing, both beforehand and on the day itself. I would highly recommend this company as they made a very sad time into a seamless beautiful one.

5 John Rickard 8th Nov 2023

The Welcome in the Office was very genuine and phone calls were sensitively handled. The arrangements with Church and Authorities was most efficient and the car travel on the day was of the same high standard. The Brochures for Matthew,s services pleased the family and friends. The recommended Florist was excellent.

3 Kirsty Gray 24th Oct 2023

Wasn’t impressed the flowers couldn’t travel with my mum making the carriage look bare. No warning before hand regarding this might as not brought flowers. Made mum look unloved and cared for. Having a hearse just for flowers defeats the reason for having flowers!!! 

5 Alice Watt 30th Aug 2023

Thank you for looking after Stanley so beautifully & for going out of your way with helping with all the necessary arrangements - it lightened the load for me so much.  Your kindness & loving care was beyond compare 
Thank you from the bottom of my heart xxxx

5 Louise Doyle 4th Aug 2023

We could not have wished for a more caring and professional service. From arranging my Sons funeral to arranging the lovely Celebrant Diane Bell, Jonathan and Sarah went above and beyond. Louise Doyle

5 Lynn Walker 31st Jul 2023

Many thanks to all for taking care of my husband Graham. Making sure that everything ran smoothly and for the kind and caring way they made me feel. Every detail and visit was handled very personal and caring, but in a very professional way.Would recommend them 100%.
Thank you Lynn

5 Lee Everett 25th Jul 2023

Would highly recommend Jonathan Terry`s services they are very professional and caring.They were very helpful at such a difficult time.

5 Cheryl Hunt 1st Jul 2023

Tom was very kind, caring & professional. Nothing was too much trouble. His attention to detail was perfect & he listened to us & did everything we asked for. On the day of my Mum’s funeral everything went very smoothly & everything was done with great dignity. I would have no hesitation in recommending Jonathan Terry. They certainly made a sad & stressful time so much easier.

5 Julie Minchington 28th Jun 2023

Thoughtful, sympathetic, helpful, caring, polite, and friendly. These are all words for the London Road Staff. Their presentation of our daughter was lovely and their attention to detail was beyond words. We could chat with them as if they were friends, not just a customer to make money out of. We would recommend them to anyone, well worth the money.

5 Eileen Wright 16th May 2023

We were really impressed with the professionalism from our first meeting and throughout the whole procedure. The organising, empathy and execution was faultless. Ourselves and all those who attended felt that it was an excellent service and made a very difficult time much more bearable.

Thank you 

5 Maria Smith 15th Mar 2023

Thank you so much to all at Jonathan Terry's for making my dad's funeral service a lovely, memorable event. The team at Jonathan Terry's were very respectful and kind from start to finish.

5 Wendy Lunn 7th Feb 2023

Myself and my family will be forever grateful for the care and compassion of Tom, Sarah and the Jonathan Terry team at this most difficult time. From the first meeting with Tom, all of the arrangements of the funeral, the compilation of our tribute screen, their care of our mum and amazing communication and answers to our many questions, through to the beautiful service itself. We could not have asked for a better experience. You all do such an amazing job. Thank you so much.

5 Linda Budden 28th Jan 2023

The best funeral directors we have dealt with. From start to finish the service is excellent. They took good care of our mum 11 months ago and now our dad. I highly recommend them. Thank you for the best service we received.

5 Nicola Langdown 24th Jan 2023

Excellent service from Tom and Sarah at London Road.
Very professional and caring from the very first meeting.
Thank you for your support throughout. Would most definitely recommend Johnathan Terry.

5 Linda Bolt 18th Jan 2023

We cannot praise Tom and his team highly enough. Their empathetic approach, the  information given , their caring and calm approach to everything has only helped us get through what we can only say is the worst time of our lives. Tom has been there any hour and day without hesitation. Delivering an amazingly knowledgable and supportive service and advising us closely along the way. 
From the onset Tom was great even up until the funeral day where he and his team just surpassed our every need so empathetically and without any great issue - such a calm nature and approach to everything. Even choosing the best celebrant to suit our dad and his ways. Even to this day the last few bits to sort and we are still welcomed and communicated to with greatest care.  The whole experience has been so devastating for us as a family but without this supportive rock it would have been so much more tricky. Our upmost thanks and heartfelt gratitude goes out to Tom and his team forever ... in our hearts at this sad time. Thank you  Lyn, Claire and Ali  more

5 John Collins 2nd Jan 2023

Could not of asked for better service so understanding and not pushy on anything and you could take your time on all funeral plans on the day of the funeral they were so professional 

5 Sarah Griffiths 14th Dec 2022

I used Jonathan Terry last year when they looked after my mother's funeral so when it came to my husbands there was nobody that I even considered.
They were kind, talked everything through, efficient, no hard selling and really looked after my husband and me and kept me updated with everything.

5 Soo Petterson 1st Dec 2022

Thank you Tom for being so very helpful, patient, well organised and efficient.

You worked hard at providing a suitable funeral for my dear husband, Eric, on Monday 14th November 2022.

You listened to our wishes..... always professional and respectful, to the very last when we left you at the hotel.
Best wishes, Soo and family.....December 1st. 2022

5 Sharon Priest 22nd Nov 2022

Excellent service, care and respect. 

5 Mark Harrison 15th Nov 2022

We were very pleased with the thoughtful and attentive service provided by Jonathan Terry.

5 Lorraine Bradbeer 21st Jun 2022

A huge thank you to all staff within the Jonathan Terry team, but with extra special thanks to Margaret, whose kindness & compassion goes above and beyond ! Also special thanks to Sarah & Tom who both helped us all. Tom was exceptional on the day of the funeral! 

5 Susan Hargreaves 12th Jun 2022

Excellent kind and very caring service from everyone who helped me arrange the funeral. Nothing was to much for them.

5 Dee Phelan 11th Jun 2022

You can always rely on Jonathan Terry and his wonderful team to look after you and support your  family through this sad and difficult time. Everything is taken care of and they do all they can to make sure the funeral goes to plan… they are so consider and caring and the attention to detail in the planning stage is meticulous. Thank you for taking care of us, you’ve done an amazing job as always…