Co-op Funeralcare, Dunfermline

5 Brenda Dryburgh 27th Apr 2024

We were delighted with the professional service you provide. The staff were dressed immaculately and it brought dignity to the day with Ewan walking in front of the car. The cars were clean and polished. Many thanks to all. 

5 David Kennedy 11th Apr 2024

Megan and her team

5 Jacqueline Bates 8th Apr 2024

The service we received from Ewan was outstanding.  He was so professional and empathic which made the whole process, from our initial visit, to visiting Dad in his coffin, to the ceremony at the crematorium and after so much easy.  My Dad would have been chuffed to bits with the service he received.  Thank you Ewan - you were fabulous!  And thank you for going the extra mile and collecting my belt from my jacket which I mistakenly left at the Crem.  Best wishes for the future and thanks again. 

5 Alan Jeffrey 8th Apr 2024

Jane and her team at Co-op Funeral Care in Dunfermline took care of everything that I asked for. Brilliant service

3 Gordon Douglas 5th Apr 2024

Service before hand was good.
At the actual service can’t complain other than we had to ask for the Orders of Service to be handed out before the service started whilst we were all seated, normally handed out coming in or on the seats?
I recall that we were told at the office that the undertaker would say a few words at the internment of the ashes but this turned out no to be the case, which I appreciate but somewhat confusing being told this.
Lastly I have had to chase Dewar Street  for the paperwork for the plot / lair at Dunfermline Cemetery with no response. I understand Fife Council mails them to the undertaker, no to get no response either way from Dewar St is disappointing 

4 Peter Chalmers 25th Mar 2024

Thank you for all your help with the funeral of Ray. 

5 Margaret Penny 25th Mar 2024

It’s never easy , this funeral “stuff” !! 
All the staff at the Co-op were so professional and so kind. 

5 Diane Dawson 25th Mar 2024

Having never had to organise a funeral before everyone was brilliant from start to finish.David and Jane talked me through all the choices available but allowed me the time to make my mind up as I felt I wanted the day to be perfect.Sending me an email of how the day would unfold step by step was reassuring and our team on the day driving us to the crematorium were brilliant. A truly professional company with caring staff at its heart.

5 Derryck Reid 25th Mar 2024

Very impressed by the professionalism of Michael and his team.

4 Stephen Bartie 18th Mar 2024

First the bad - phoning on the night of my mother's passing and expecting to speak to someone from the local office but instead being diverted to a call centre in Manchester where, due to accents, the call handler and I had problems understanding each other. Perhaps not a major issue but really the last thing i needed on that particular evening.

Now the good - everything else basically, the service we received in the run up to the funeral, they day itself, and the following days were all handled really well in my opinion. Good, genuine people who clearly care about what they do. Couldn't fault them at all.

5 Derek MacKay 11th Mar 2024

From our fist meeting to the conclusion of the service, the Co-op, Megan and her team were professional and caring in the way they dealt with our families wishes in a time of great sorrow. Thank you.

5 Anne Lovering 11th Mar 2024

Megan, our Funeral Director was wonderful and very supportive and understanding. This made everything a lot easier, including all the decisions to be made. We were quite clear about what was happening and when and what we needed to do and what we did not need to worry about. The funeral became more of a humanist celebration of life and everyone thought it a perfect tribute.

5 Julie Thompson 3rd Mar 2024

Our family was supported throughout the entire process. 
Megan put us at our ease from the initial meeting and conducted the arrangements in a professional manner. She made , what could have been a distressing time, manageable for our family. 
The service was a very fitting tribute to our mum.

5 Hilary Ritson 19th Feb 2024

There was no hesitation in choosing The Co-op funeral care as I used it when my husband died in 2021 and was extremely pleased with the service I received.
All staff I dealt with, both for my husband’s funeral and recently Mum’s, was absolutely faultless. All the staff I dealt with were wonderful.
I wouldn’t hesitate in recommending the Co-op to friends and family.
Thank you very much for all you did to make the funeral go so smoothly.
Yours, 
Hilary Ritson 

5 Sam Fyfe 19th Feb 2024

Very understanding and sympathetic. Organised everything and advised wonderfully. Can only say, many thanks.

5 Malcolm Turner 12th Feb 2024

On behalf of all the turner family I’d like to thank all the staff at the Co op funeral care for giving us a first class service,thank you Malcolm turner.

5 Fiona Power 12th Feb 2024

We received such a great service from Clair especially from start to finish. Clair showed compassion and was so helpful always answering any queries quickly and constantly keeping us updated which was so much appreciated. Megan opened up on a Saturday to let us visit. Michael and team were very professional on the day of the funeral service. We couldn’t have asked for a better team to help us all through a very sad time. We would like to thank them all. 

5 David Thomson 5th Feb 2024

Absolutely first class service from Claire and Michael as from the rest of the team , the celebration of Mums life you helped organise along with me will be with me forever, very very professional in everything you all did and do , am sure the management are very proud of you all , thank you from the bottom of my heart
Warmest regards David

5 Lilian Wood 5th Feb 2024

Very happy with all aspects of service from Coop Dunfermline - Thanks! 

5 June Burke 5th Feb 2024

Clair looked after us so well and made the whole process very straightforward. Couldn’t fault the way things were handled and made a very emotional process as easy as it possibly could have been. 

5 Alan Watts 29th Jan 2024

My Mother had a Silver funeral plan in place which covered all the necessary services when she passed. The CO-OP undertook all these services and arrangements with extreme professionalism and to a high standard. I would highly recommend them to friends and family.

5 Sandra Hutchinson 29th Jan 2024

We as a family were delighted with our Funeral Arranger Jane Sales who was professional, kind and thorough.
Michael our Funeral Director was also very good making sure our fathers funeral went perfectly to plan.

5 Luisa Walker 22nd Jan 2024

The funeral for mum was unfortunately close to our dads and we were looked after very well especially Claire and a big thank you to Megan 

5 Gary Smyth 22nd Jan 2024

Good not foulet them would reakamed them 5 stars

5 Margaret White 22nd Jan 2024

A big thank you to Megan as everything went perfectly on the day of the funeral. You did my dad proud and the family are very grateful for your support and professionalism.