Co-op Funeralcare, Southend

5 Karen Saville 8th Apr 2024

The best service we could have wished for. All the staff were amazing, sympathetic and professional.

5 Alison Scarborough 26th Mar 2024

Fantastic service given from start to finish. All staff were so helpful and friendly, particularly Phoebe and Steve who saw the whole process through with me. They made this sad process stress free .
Thankyou so much for your kindness respect,and support

5 Angela Cohen 25th Mar 2024

The team worked well and great us great support. 

5 James Wyatt 25th Mar 2024

Having never arranged a funeral before, I was daunted by the prospect and a little anxious, but Phoebe was brilliant. Very reassuring and helpful. We would thoroughly recommend the team at co op Southend for a stress and fuss free funeral 

3 David Snashall 14th Mar 2024

When ordering my sons funeral I asked for ashes to be split into 5 .
When picking them up from Grays branch they were just one large package.
Fair play to the lady at Grays she separated them for me ,but the bag wasn’t sealed properly so on inspection had a lot of his ashes all over my work top.

4 Jason Bowling 11th Mar 2024

Very professional and helpful

5 Edward Copping 26th Feb 2024

Just perfect - thanks for all your help 

5 Lisa Corcoran 26th Feb 2024

Very professional and caring service, nothing was too much trouble.
They made what was a very distressing
time easier.

5 Julie Broad 13th Feb 2024

Professional and caring, excellent communication

5 Phil Andrews 5th Feb 2024

Efficient, warm and thorough with their work on our behalf.

5 Beryl Davies 5th Feb 2024

Good afternoon it was very nice sevice and it went very well and a good send off . 

5 Leslie Sweeney 29th Jan 2024

From my first contact to make the arrangements I felt I was dealing with caring professionals. This carried on through to the funeral. Thank you.

5 Mark Ablitt 29th Jan 2024

Very happy . With the whole day. also the treatment I got from everyone thank you

5 Paul Ruben 22nd Jan 2024

All to plan.

5 Angela Spranks 16th Jan 2024

Very kind knowledgeable staff. Nothing is too much trouble. Lovely people who drive the hearse and the funeral car and very respectful. Would 100% recommend

5 Martin Wirdnam 15th Jan 2024

Had great help from all the staff. Day of the Funeral was a good day as days go.

5 Graham Eastabrook 15th Jan 2024

Dear Sir/Madam

It is always a very sad and testing time when your loved one passes.

The service provided by your team at the office, Phoebe, Mallisa was great. Nothing was to much trouble for them.

Steve the funeral Director and the drivers on the day of the funeral, were superb.

Great work by all

Many thanks from Graham and family.

2 Jayne Brown 3rd Jan 2024

I definitely didn’t have a good experience with Southend-on-sea, Essex branch!
Having to continually chase, receiving unacceptable emails, not getting any help or assistance, the only thing I was satisfied with was Steve at the actual funeral, he was very professional.
Sadly, my mums send off was a bad experience I will always remember 

4 Carole Collier 2nd Jan 2024

All staff were friendly and helpful at all times.
They lost a star because I asked about live screening and they didn't know the answer.

5 Kathleen Brewster 11th Dec 2023

I was very pleased with every aspect of the funeral arrangements from start to finish.
Malissa was extremely helpful and explained things clearly.

On the day of the funeral;

David Wilson, the celebrant, conducted the service with sensitivity and sympathetically.

Funeral care staff were efficient and the whole occasion ran very smoothly.

I would like to thank everyone for making the occasion less stressful and worry free .

Kath Brewster

5 Karen Flame 6th Dec 2023

The willow coffin was lovely and appreciated by all. I would like to thank Phoebe for helping me arrange the service and to Sabrina and all staff who took care of everything on the day and for guiding us through it all.

5 Clive Moseley 21st Nov 2023

Fantastic service from everybody we interacted with nothing was too much trouble, would highly recommend

5 Frankie Hawkey 21st Nov 2023

I can’t thank the staff at Co-op Funeral Care Southend enough. 
Very patient, helpful and understanding with the planning of my Dads funeral. 
Everything was as we expected and more. 
Thank you again Phoebe & Malissa. 

~ The Hawkey Family 

5 Anne Bennett 13th Nov 2023

A wonderful, very personal service. Malissa and Stephen and the team did a beautiful job for our lovely dad - who had worked for the co-op all his life, but still retired 40 years previously. 
Kind, considerate and thoroughly professional throughout. Thank you from Anne and Sue

5 Paul Dickeson 11th Nov 2023

We were very pleased with the services. Very professional and courteous, all our wishes were carried out and the whole day ran very smoothly.