The Co-operative Funeralcare, Hockley

5 Joanne Glover 11th Apr 2024

Verity was excellent, she was professional and friendly in every way.  I would recommend all my friends and family as Verity  took care of us and answered all our questions.  Felt very confident leaving our Dad in her hands.  Many thanks 

5 K   8th Apr 2024

We were extremely pleased with the service that the co-op have provided and also your whole team who have been so supportive and helpful throughout this time. A really big thank you to Verity for all her hard work and being so kind and caring during this sad time for our family. 

5 Claire Wallis 8th Apr 2024

I have used the Co Op funeral directors in Hockley several times in the past. I have always received excellent service and this time for my mums funeral was no exception. Verity was very caring and compassionate. Nothing was too much trouble. Thank you.x

5 Julie Brand 20th Mar 2024

The staff are so friendly they make you feel at ease , nothing is too much trouble , they go above and beyond to help , explain and go over things very carefully , even phone you to make sure you are doing okay at this sad time , i cant thank the brilliant member of staff verity enough , for all she has done for me and her support , a brilliant team .

5 Alison Hills 14th Mar 2024

An excellent service from start to finish. Verity (Hockley branch) was so kind and empathetic and we really appreciated her regular phone calls to liaise with us on arrangements for my uncle's funeral. Nothing was too much trouble for her and we were very impressed by her attention to detail. Jim, the funeral director, phoned me the evening before to run through the arrangements and his kind and capable approach was also much appreciated. We would also like to mention the welcome phone call from the Co-op legal/bereavement service to see if we needed any help and the excellent quality of the order of service booklet.

5 Ian Coleman 29th Jan 2024

We mainly dealt with Verity although Jan was there at the start too. We felt that we were with kind people who totally understood how we felt and that we were dealing with the most difficult time of our lives.
We were checked up on regularly in case there was anything we needed & nothing was too much trouble, all of our questions were answered kindly & quickly. The support which we received while arranging things for Mum was excellent, Verity made things a lot easier for us & it was obvious that she had expertise in what she does.
I feel that the whole experience was made easier & less traumatic by the care & help we received.

5 Karen Chester 29th Jan 2024

Very very helpful . made a hard time easier . Can't thank them enough.

5 Karen Drinkwater 18th Dec 2023

I cannot say anything negative about the co ops funeral care. They were very helpful and respect at all time. Everything ran as it should, excellent customer service.

5 Anita Ainslie 13th Dec 2023

Verity was so very kind & helpful at such a difficult time, nothing was too much trouble. 

5 Sally Webster 11th Dec 2023

All the staff were very kind and helpful everything went ok. I would like to thank you all

5 Anne Milner 5th Dec 2023

We could not have wished for more helpful people at this difficult time. Every thing was explained to me and it was all carried out with care and consideration
Thank you.

5 Susan Paul 23rd Oct 2023

We found the co op funeral directors absolutely superb, fantastic support, professional and caring.
The celebrant they recommended was also first class.
The process from collection of Mum to the cremation was timely and painless. 
We are going to book our pre planned funeral for ourselves now.

5 Alison De'ath 16th Oct 2023

Their did an excellent job every thing went smoothly and with dignity as Stephen was a very big man which could not have been easy but they made it look elegant thank you so much I would recommend the co cop for there services

5 Richard Von Isenburg 30th Sep 2023

Our Co-operative contact Verity demonstrated a great balance of professionalism and sincerity in all of our meetings and communications while making the final arrangements for Joy. We really appreciate Verity's efforts, guidance and assistance arranging a loving and respectful farewell to Joy. Thank you.

5 Paul Hayman 25th Sep 2023

I would not hesitate in using the Co-operative Funeral care again, I could not have wished for my mother’s funeral to have been better arranged.
Thank you.

5 Joanne Bateman 11th Sep 2023

Verity at the coop in Hockley was great. She explained everything in great detail and with empathy, always kept in touch to see if we were ok and made the funeral process very easy in our time of great sorrow and sadness. The celebrant and funeral director were also great and the funeral went very smoothly. The flowers were beautiful. 

5 Karen James 29th Aug 2023

Care and advice from Verity at Hockley was amazing throughout the whole process. Cannot recommend highly enough. On the day, Jim and his team were also brilliant. Thank you to all.

5 Yvonne Munson 21st Aug 2023

The funeral arrangements went perfectly. I would like to thank Verity and Jim at Hockley for their help and assistance throughout. So helpful and reassuring.

5 Jessica Collins 28th Jul 2023

From beginning to end I was looked after and checked everything was how it should be and confirmed with myself. I would highly recommend the Co op funeral services.

5 Sheila Goodhew 24th Jul 2023

All very professional. 

5 Jeanette Walker 17th Jul 2023

A fantastic service from start to finish, especially to Verity, and the team at Co-op Funeralcare and Mike....xx

5 Sharon Springall 15th Jul 2023

We could not have asked for more for a most wonderful send off for our Mum. From the very first visit to arrange the funeral through to after the funeral. Immediately Sophie got a feel for what we would like and how we'd like to celebrate her life and recommended the celebrant that would best suit what we wanted. So kind, attentive, thoughtful and communication was dealt with, with the utmost tenderness and kindness whilst being helpful, making suggestions and following the whole process throughout with great advice, professionalism and courtesy, and Verity afforded us the same when Sophie attended another office. They both made the whole process easier especially at such a difficult time and the day of the funeral, utterly wonderful, seamless and helped us to give our Mum the most lovely send off which was intimated to us from friends and family who attended. Thank you from the bottom of our hearts.

5 Michael Reding 10th Jul 2023

Hi, This is the first time I have been involved in organising a funeral and I have to say your company and particularly your staff have been brilliant. Verity has been amazing, kind, thoughtful, efficient and supportive. All our needs have been met and the experience has been as good as my brother and I could have hoped.

5 Shaun Bearcroft 30th Jun 2023

Excellent in all respects

5 Linda Brown 19th Jun 2023

I can not praise the care and compassion shown to myself  and family.
Verity even phoned and checked on me, after the loss of my husband. The flowers and the order of service was excellent.
The Funeral director Steve ,and the drivers, also very caring and precise. We also had the Celebrant that they used as well.Mike Cole.
Who also made it a very personal  and a fitting tribute to my late husband. Our family would highly recommend the Hockley Funeral care