Co-operative Funeral Services Broomfield

5 Tim Fitt 15th Feb 2021

Sensitive, helpful and professional 

5 Paul Arrowsmith 7th Feb 2021

Very sensitive and efficient service - Jane in the office was outstanding. Thank you very much for all your help I would not hesitate recommending you to others.

5 Kate Griggs 4th Jan 2021

I can only thank Jane, Sheila and their team at Chelmsford Coop for their wonderful sympathetic help and support in arranging the funeral. Their service is faultless.

5 Emma Bailey 27th Dec 2020

Jane was most helpful from the very first phone call right up to and including the day of the funeral. Everything was explained. Even received a phone call on the morning of the Funeral explaining when the cars would be here and what would happen

5 Lesley Williams 6th Nov 2020

So very helpful, all the way 

5 Jenny Darrington 3rd Aug 2020

I am residing in Spain and had to arrange all of my mothers funeral service by telephone or email. Jane listened and took on board all of my requests. The celebrant Chris Cornell was provided by the Co op. On the day the service went exactly to plan and the service was just perfect. Many thanks for your kind, efficient service.

5 Valerie Seago 8th Jun 2020

Very helpful and friendly especially given the current limitations. Made a real effort to find the music my mother had requested.

5 Howard Rowlinson 31st May 2020

I like to thank Jane for all her help. She was excellent from when I first spoke to her to the day before the funeral.she was polite thoughtful and very understanding in the difficult circumstances.

5 Daphne Wheeler 11th May 2020

Can’t think of anything they could have done better. Kind and thoughtful from the start. Thoroughly recommended 

5 Raymond Harbord 4th Apr 2020

The Co-operative Funeral Stall provided a professional, excellent and efficient service, with clear explanations and guidance on all the procedures for the Funeral and the Crematorium. They were extremely polite and helpful with all the arrangements through to the day of the Funeral. Nothing was too much trouble, and they gave me the time I required where decisions had to be made on the options available. There were no problems or concerns, and my Family and I were always made very welcome. We were treated with the utmost respect, consideration, courtesy and sympathy at a very emotional time.

5 Keith Lewin 5th Nov 2019

The staff at Broomfield Road were excellent and took me through the process step by step - patiently and with sound advice. This was the first funeral I had ever had to organise and I was full of (transparent) trepidation. The thing I most admired was that they kept me informed of every step, as each step happened. They also anticipated things I might overlook - before I could overlook them.
I felt that I could trust them straight away and I wouldn't hesitate to recommend them. 

5 Ann Price 15th Oct 2019

Sheila and everyone at Co op were wonderful. They were all very kind and respectful and I highly recommend them

5 Marion Papararo 30th Jun 2019

Everything ran very smoothly and in accordance with our wishes.

5 Angela Wild 12th Feb 2019

From the initial meeting to the final goodbye all went smoothly. The hearse was prompt to the time specified on the day and all staff were friendly and professional. I would recommend their services.

Thank you again.

5 Linda Findlay 24th Jan 2019

Considered, respectful and practical advice at what is an unusual, difficult time for clients. All aspects of the service we had were excellent and I have no hesitation in recommending Coop Star Funeral Directors of Broomfield Road Chelmsford.

5 Julie Bettis 21st Jan 2019

 It was excellent couldn’t fault it Chris who took the service was brilliant and also the drivers and the pallbearers look very sympathetic I would recommend it to anyone 

5 Christine Harris 1st Jan 2019

I was very happy with the service I received from the Co-Op they sorted out all aspects of the funeral and took all the worry out of doing all the arrangements. There information was excellent and I would be very happy to recommend their services to anyone. The day went very well and I cannot thank you enough for all your help and support..

Christine

5 Clare Hawes 27th Oct 2018

The pasting of my mum has been a very difficult and stressful time but from the start of our experience with the coop everyone has been fantastic and kind and showed great compassion. 
Jane in particular made a very sad time easier to bare. Thank you

5 Geoff Brignell 26th Oct 2018

All requested arrangements were met. Jane Millbank ensured that nothing was overlooked. On the day, everything went smoothly and to time. The FD for the day, Craig(?), was excellent and the rest of the staff performed their services well. This is the second funeral that Broomfield has arranged under my direction, and the second time that they have provided an excellent service for me.

5 Alex Patience 13th Oct 2018

We are very pleased with how my mother’s funeral went. Out Funeral Director was extremely helpful and very efficient and accommodating during a very difficult time. Thank you for making a difficult time so much easier to bear. 

5 Michael Lake 9th Oct 2018

A very respectful service much appreciated. The efficiency of Craig was excellent

5 Jennifer Edler 2nd Oct 2018

I was guided through the whole procedure with a great deal of understanding and kindness. Nothing was too much. I am very grateful. Thankyou

5 Michael Gwinn 29th Sep 2018

The care and compassion shown to me from beginning to end was exemplary. The attention to detail and professionalism ensured that my wishes at all times, but particularly on the day, were carried out in full. Very much appreciated and my grateful thanks to all concerned.

4 Andreas Antoniou 25th Aug 2018

We were very happy with the service we received. Jane was very sympathetic, supportive and efficient. Everything was carried out with great sensitivity and concern. The funeral director gave great respect to our family and to our loved one. We were also very happy with the service at the crematorium.

However, we unfortunately did not receive a courtesy call from the limousine company about pick up times which did cause us a little stress on the day.

4 Susan last 8th Jul 2018

Smooth support at every event
Took time to listen to what was being asked, nothing appeared to be to much trouble. Very supportive at at a distressing time. Would have been s 5 star rating, but I was not happy with the transfer from coming out of the hearse and up onto the shoulders, 1 of the members of staff almost lost his footing and went flying backwards, while trying to ensure that my husband remained on shoulders and on his coffin. Heart was in my mouth and myself and family members, thought that he was going to be dropped. Rest of service went very well. Sue Last.