Co-op Funeralcare, Dyke Road

46 reviews

Latest Verified Reviews

Mark Long 19th Feb 2024

Excellent service and support. Much appreciated.

Gill Hasson 12th Feb 2024

Ashley was unwelcoming to the point of hostile when I visited the shop. Said she was busy and had a family to deal with and could I come back another time. I said I simply wanted to make an appointment for another date to Sara he a direct cremation. She reluctantly took my phone number and said she’d call back in an hour. She didn’t. I called her after 2 hours had passed and once again she defensively explained that she hadn’t called back because she’d been busy.  I arranged to come in the next day to do paperwork and pay. That was all good.  However, on 8 Feb, my sister phoned Co Op at Seven Dials to ask when our Mum would be cremated. She was told it had happened the previous day. No one told us!! She said she’d tried phoning me several times and left a message. I had NOT received calls or messages. And now, we have had no communication to let us know when we can expect to collect Mum’s ashes. I would like a full refund for the utter lack of service we’ve received. It’s just added to our distress

Patricia Smith 5th Feb 2024

The funeral directors went above and beyond what was expected of them. It was a difficult arrangement spanning 2 days. Even down to the personal service offered to me, when they rang me the next day to make sure that I was alright, very kind of them.

Reviews

Location

124 Dyke Road
Brighton
East Sussex
BN1 3TE

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About Us

As Co-op Funeralcare, Dyke Road is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Dyke Road is an ethical, member-owned funeral director in East Sussex. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Dyke Road can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Brighton funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Brighton, Co-op Funeralcare, Dyke Road take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Dyke Road in East Sussex is open from 09:30 - 16:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Dyke Road today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Mark Long 19th Feb 2024

    Excellent service and support. Much appreciated.

  • 1 Gill Hasson 12th Feb 2024

    Ashley was unwelcoming to the point of hostile when I visited the shop. Said she was busy and had a family to deal with and could I come back another time. I said I simply wanted to make an appointment for another date to Sara he a direct cremation. She reluctantly took my phone number and said she’d call back in an hour. She didn’t. I called her after 2 hours had passed and once again she defensively explained that she hadn’t called back because she’d been busy. 
    I arranged to come in the next day to do paperwork and pay. That was all good. 
    However, on 8 Feb, my sister phoned Co Op at Seven Dials to ask when our Mum would be cremated. She was told it had happened the previous day. No one told us!! She said she’d tried phoning me several times and left a message. I had NOT received calls or messages.
    And now, we have had no communication to let us know when we can expect to collect Mum’s ashes.
    I would like a full refund for the utter lack of service we’ve received. It’s just added to our distress

  • 5 Patricia Smith 5th Feb 2024

    The funeral directors went above and beyond what was expected of them. It was a difficult arrangement spanning 2 days. Even down to the personal service offered to me, when they rang me the next day to make sure that I was alright, very kind of them.

  • 5 Eric Barndard 29th Jan 2024

    The seven dials funeral care took care of my father in law’s funeral. 
    Everything went very smoothly & the staff were kind and caring. 
    Thanks especially to Ashleigh 

  • 5 Stephen Harding 2nd Jan 2024

    A great team from start to end who took care of everything we needed to ensure everything on the day ran smoothly and professionally - thank you to all!

  • 5 Lesley Cullen 5th Dec 2023

    Karen and Ashleigh at Seven dials Co op were fantastic and organised everything perfectly.

  • 5 Susan Baker 14th Nov 2023

    Everything was explained about the services offered .When decided what we wanted them everything was then arranged.The staff very polite and helpful

  • 5 Paul Christmas 24th Oct 2023

    The staff were very supportive and organised from start to finish - they were a pleasure to deal with and took the strain out of organising a funeral at what is inevitably a difficult time.

  • 5 Mike Wardill 18th Sep 2023

    Excellent support throughout 

  • 5 Pietro Galasso 11th Sep 2023

    Absolutely brilliant service from start till the end couldn’t have picked a better Funeralcare

  • 5 Pauline Hubbard 29th Aug 2023

    The services from Karen were professional & excellent, making sure everything was checked, in place, all relevant persons were telephoned and checked in prior, also on the day how we all were, so very kind, empathetic & so caring .. the flowers were beautiful, exactly what we wanted, the respectful chauffeur/hearse, all our requests were met, and felt very comforted by Karen Ashleigh also helpful with the initial meeting, making sure checking everything was exactly what we wanted for my dear aunt .. on the day, everything was managed in such a supportive comforting way, which we really appreciated ..thank you Karen, Ashleigh and all at the Co op

  • 5 Peter Cutler 14th Aug 2023

    This was a brilliant service, on time, excellent staff, a great venue and an uplifting experience for people who came to say goodbye to my sister. Highly recommended and good value for money also. Peter

  • 4 Andrew Ellis 25th Jul 2023

    Funeral Directors were polite and courteous, and respected our wishes. Thankyou

  • 5 George HASLETT 24th Jul 2023

    Very good from start to finish 

  • 5 Sara Boult 24th Jul 2023

    Ashley/Ashleigh was extremely helpful and friendly at a difficult time. She was very thorough and understanding towards the residents at the home and their wishes.
    Karen was wonderful at the service, very supportive towards the residents and so lovely and kind. Would definitely recommend.
    Thank you so much from all of us

  • 5 Jonathan Topping 19th Jun 2023

    Professional at every stage.

  • 5 Jennie Tibbatts 30th Jan 2023

    Cannot fault the care, attention and service with received from Andrea at the most difficult time of our lives.

  • 3 Ann Starling 23rd Jan 2023

    Due to illness and staff holidays the staff in the office failed to contact me for 2 weeks and I was left not knowing what to do regarding my loved one who was in their Chapel. On the day of the funeral not all of my requests were carried out at the crematorium. I assume rgese were not passed on by the staff in the office.
    However the team of funeral directors on the day provided an excellent and very courteous service and I cannot fault them.

  • 5 Katherine Byrne 9th Nov 2022

    Everything was perfectly organised. The day ran smoothly and was a fitting tribute. All of this was possible because of the support of the funeral director and his team and their professionalism.

  • 5 Sharon Gray 24th Oct 2022

    Excellent on the day it was perfect couldn’t of asked for more thank you all for your support on the day it was a lovely celebration of my dad’s life thank you to you all

  • 5 Andy Gorringe 21st Sep 2022

    Absolutely brilliant and thank you so much god bless lots of love Andy xxx⚘️⚘️⚘️⚘️💋🙏

  • 4 Paul Anthony Hart 22nd Aug 2022

    We were happy with service at such short notice,great  care was given transported Brenda to Brighton. Andrea also very caring and understanding to family needs. Explained everything clearly. Pall bearers we’re exceptional. Thank you 

  • 5 Tina Neal 25th Jul 2022

    Andrea was absolutely amazing. It was not a straight forward process because of reasons beyond her control but she kept me informed and gave mum the send off she deserved.
    I will be eternally grateful.

  • 5 John Barclay 18th Jul 2022

    Good service with right level of care and thought 

  • 5 Lisa Marion Milroy 10th Jun 2022

    Excellent 

Address
124 Dyke Road
Brighton
East Sussex
BN1 3TE

Open map

Latest Verified Reviews

Mark Long 19th Feb 2024

Excellent service and support. Much appreciated.

Gill Hasson 12th Feb 2024

Ashley was unwelcoming to the point of hostile when I visited the shop. Said she was busy and had a family to deal with and could I come back another time. I said I simply wanted to make an appointment for another date to Sara he a direct cremation. She reluctantly took my phone number and said she’d call back in an hour. She didn’t. I called her after 2 hours had passed and once again she defensively explained that she hadn’t called back because she’d been busy.  I arranged to come in the next day to do paperwork and pay. That was all good.  However, on 8 Feb, my sister phoned Co Op at Seven Dials to ask when our Mum would be cremated. She was told it had happened the previous day. No one told us!! She said she’d tried phoning me several times and left a message. I had NOT received calls or messages. And now, we have had no communication to let us know when we can expect to collect Mum’s ashes. I would like a full refund for the utter lack of service we’ve received. It’s just added to our distress

Patricia Smith 5th Feb 2024

The funeral directors went above and beyond what was expected of them. It was a difficult arrangement spanning 2 days. Even down to the personal service offered to me, when they rang me the next day to make sure that I was alright, very kind of them.

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Update

Prices vary by time and day of week