Co-op Funeralcare, Brighton

5 Robert Beresford 12th Apr 2021

Many thanks for your help and service during planning and delivering of my brother's funeral. The staff on the day given the difficulty of lockdown were superb, correct and most helpful. I can't recommend them all highly enough.

5 Christine Alexander 29th Mar 2021

It was a perfect funeral to say goodbye to my mum

3 Sharon Tettersell 19th Mar 2021

when booking the funeral for my brother, i was assured that it would be sorted in a dignified manner, unfortunately it wasn't. i was told that before hes body would be returned to Brighton we needed to pay 50% of the funeral cost - within 48hrs we had paid the full cost. we then had a phone call stating we was under quoted £90 not what was originally agreed!
we was asked on the phone if we would like our own pallbearers within our family to which we agreed and decided our family would carry my brother.
8pm the night before the funeral, and family then travelling long distance to do this, we was told it was forbidden, therefore we couldn't carry him on hes final journey!

when organizing the service, we had asked that we have our own vicar from our parish church, this was agreed - however the funeral director had double booked the vicar after her stating she wouldn't be able to do particular dates. we found this out via the vicar ourselves and not your company. we had then decided to try and change the date to enable this, which was tried but it was made a real effort by the funeral directors, and us feeling like we was wasting peoples time.

however the celebrant they did use (Sean) was amazing, extremely heartfelt, along with Demonic the pallbearer, who too was equally as helpful, and also apologized for the way things were handled.this apology we did not accept, purely because it was NOT him who had made these mistakes. although as a family we were grateful for hes telephone call the following day to ask how my mother was.

5 June Hemsley 15th Mar 2021

Everyone was so caring and understanding very professional we are so glad we chose coop

5 Christopher Tullett 15th Mar 2021

Every thing was handled very well. communication regarding service format, booklet, crematorium issues went smoothly. I was kept updated on any issues, and on the day the service was handled with perfect decorum. All mourners commented on how well matters were conducted, given the difficulties of Covid. No complaints whatsoever.

5 Janet Lawton 9th Mar 2021

Excellent support and service at all times.

5 Antonio Maisto 2nd Mar 2021

Fantastic service. Very respectful and dignified. Always ensured that they were there to help us with our planning the funeral at any time.

5 Samantha Brennan 8th Feb 2021

Very helpful and supportive staff to help make the funeral exactly as we wished it to be.

5 Susan Brown 3rd Feb 2021

Everything I asked for was delivered with expertise and kindness and delivered exactly as I desired, beautifully.

4 Dawn Barry 26th Jan 2021

Very efficient and professional service at this very difficult time. Thank you all.

5 Catherine Brennan 25th Jan 2021

Brilliant 

5 Marina Avis 27th Dec 2020

Always very helpful are most difficult time. Very welcoming and professional.

5 Maxine Wilson 22nd Dec 2020

Dominic and his team were caring and kind throughout the process. Everything went to plan and his choice of celebrant was amazing. Thanks to everyone at Co-op Funeral Care. This was the first time I'd had to arrange a funeral and I could not have chosen a better company to help me through.