Co-op Funeralcare, Ferndown

57 reviews

Latest Verified Reviews

Emily Hawkins 14th Feb 2022

On the worst occasion of my life, when the hardest decisions need to be taken, I was shown the most respectful, sympathetic and professional help possible.  Thank you to all the team at Ferndown.

Richard Peter Buckle 4th Feb 2022

This would have been excellent were it not for the fact that the date on the casket plaque was incorrect resulting in me having to return the casket for it to be rectified. This was a tad upsetting . However, everything else was excellent and Jo couldn't have been more kind and helpful.

Susan Voysey 31st Jan 2022

We were not too happy with the arranging of the service because we were liaising with different offices mostly New Milton but sometimes Ferndown. The arrangements on the day went well. The eve of service call my daughter noticed that only one piece of music had been downloaded causing us to panic and make sure we had what we wanted also we were asked if there would be any donations. It had already beenwas arranged that the Co-op would collect monies and send to us to deliver but the information on the back of the service sheet omitted to say where to send monies or who to make cheques payable to.

Reviews

Location

1 Pennys Walk
Ferndown
Dorset
BH22 9TH

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About Us

As Co-op Funeralcare, Ferndown is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Ferndown is an ethical, member-owned funeral director in Dorset. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Ferndown can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Ferndown funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Ferndown, Co-op Funeralcare, Ferndown take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Ferndown in Dorset is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Ferndown today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Emily Hawkins 14th Feb 2022

    On the worst occasion of my life, when the hardest decisions need to be taken, I was shown the most respectful, sympathetic and professional help possible.  Thank you to all the team at Ferndown.

  • 4 Richard Peter Buckle 4th Feb 2022

    This would have been excellent were it not for the fact that the date on the casket plaque was incorrect resulting in me having to return the casket for it to be rectified. This was a tad upsetting . However, everything else was excellent and Jo couldn't have been more kind and helpful.

  • 3 Susan Voysey 31st Jan 2022

    We were not too happy with the arranging of the service because we were liaising with different offices mostly New Milton but sometimes Ferndown. The arrangements on the day went well. The eve of service call my daughter noticed that only one piece of music had been downloaded causing us to panic and make sure we had what we wanted also we were asked if there would be any donations. It had already beenwas arranged that the Co-op would collect monies and send to us to deliver but the information on the back of the service sheet omitted to say where to send monies or who to make cheques payable to.

  • 5 Roger John Owen 31st Jan 2022

    The funeral was carried out exactly to our wishes and was performed with dignity and reverence.
    Contact with the local office prior to the funeral was difficult and not helped by a central office not informing us that it was closed due to sickness. Communication prior to the funeral did leave a bit to be desired and did not inspire confidence that the event would be trouble free. Fortunately, after contact was made locally, everything went well.

  • 4 Jacqueline Holt 24th Jan 2022

    What a brilliant and very professional service so helpful and kind. I would definitely recommend the Co op funeral service

  • 3 Clive Mead 10th Jan 2022

    The experience of dealing with COOP overall was very poor. I had to repeatedly provide information to three different people from a call centre. Not the best experience in relation to the event. Further repeated unrequested contact from COOP call centre was another issue which detracted from overall service. Otherwise the staff in the chape of rest were excellent its just your call centre actively undermines your service.

    Kate Harling replied
    We are sorry to hear that you have been dissatisfied with aspects of our service. Please get in touch with us at funeral.clientrelations@coop.co.uk and we will listen to and investigate your concerns. Thank you for highlighting this, we’d really appreciate you allowing us to respond to you at this difficult time.
  • 5 Helen Parker 20th Dec 2021

    Very good service from Abbie

Address
1 Pennys Walk
Ferndown
Dorset
BH22 9TH

Open map

Latest Verified Reviews

Emily Hawkins 14th Feb 2022

On the worst occasion of my life, when the hardest decisions need to be taken, I was shown the most respectful, sympathetic and professional help possible.  Thank you to all the team at Ferndown.

Richard Peter Buckle 4th Feb 2022

This would have been excellent were it not for the fact that the date on the casket plaque was incorrect resulting in me having to return the casket for it to be rectified. This was a tad upsetting . However, everything else was excellent and Jo couldn't have been more kind and helpful.

Susan Voysey 31st Jan 2022

We were not too happy with the arranging of the service because we were liaising with different offices mostly New Milton but sometimes Ferndown. The arrangements on the day went well. The eve of service call my daughter noticed that only one piece of music had been downloaded causing us to panic and make sure we had what we wanted also we were asked if there would be any donations. It had already beenwas arranged that the Co-op would collect monies and send to us to deliver but the information on the back of the service sheet omitted to say where to send monies or who to make cheques payable to.

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