Co-op Funeralcare, Ferndown

57 reviews

Latest Verified Reviews

Brian Jackson 18th Apr 2024

Throughout a very difficult time, Taylor Jade and the Co-Op team were very supportive and caring and dealt with every detail in such a personable way. The compassion and care they showed was truly amazing and nothing was to much hassle. The way they cared and made sure that the day run smoothly but also being a huge support to myself and my family with that personal touch was truly appreciated. I could not recommend them enough to anyone, huge thank you Co-Op team

Carole Collins 26th Mar 2024

Excellent service from all concerned. Only problem I had was getting in touch with the local office because of there being one member of staff. Would have been better if you had someone else to answer the phone when the other person was busy with clients.

Steven Lovegrove 19th Mar 2024

From start to finish excellent 5star 

Reviews

Location

1 Pennys Walk
Ferndown
Dorset
BH22 9TH

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About Us

As Co-op Funeralcare, Ferndown is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Ferndown is an ethical, member-owned funeral director in Dorset. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Ferndown can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Ferndown funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Ferndown, Co-op Funeralcare, Ferndown take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Ferndown in Dorset is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Ferndown today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Brian Jackson 18th Apr 2024

    Throughout a very difficult time, Taylor Jade and the Co-Op team were very supportive and caring and dealt with every detail in such a personable way. The compassion and care they showed was truly amazing and nothing was to much hassle. The way they cared and made sure that the day run smoothly but also being a huge support to myself and my family with that personal touch was truly appreciated. I could not recommend them enough to anyone, huge thank you Co-Op team

  • 5 Carole Collins 26th Mar 2024

    Excellent service from all concerned. Only problem I had was getting in touch with the local office because of there being one member of staff. Would have been better if you had someone else to answer the phone when the other person was busy with clients.

  • 5 Steven Lovegrove 19th Mar 2024

    From start to finish excellent 5star 

  • 5 Deborah O'Rourke 11th Mar 2024

    Everyone was extremely helpful and caring at such a difficult time Kept in touch with all the details and rang afterwards to ensure all went well Staff for the actual funeral were also excellent taking good care of us all

  • 5 Richard Wortley 4th Mar 2024

    Great service and attention to detail throughout

  • 5 Debra Richards 9th Feb 2024

    Very professional in every way

  • 5 Wendy Baker 29th Jan 2024

    From day one the co-op have been excellent.
    They were all so caring and showed so much compassion.
    Would highly recommend them. 

  • 5 Pat Downing 29th Nov 2023

    Everything was perfect and they were all so helpful.

  • 5 Andrew Wilson 27th Nov 2023

    Michelle and Taylor were excellent in helping us in arranging the cremation of my mother, Mabel Wilson. 

    Very kind and full of information for us

    Thank you

    Andy Wilson

  • 5 Steven Cattell 21st Nov 2023

    Very helpful staff
    , Very well organised Limo seats uncomfortable

  • 5 Steven Hough 13th Nov 2023

    Couldn’t ask better service,well done Ferndown branch . Thank you..

  • 5 Jane Richards 9th Nov 2023

    We were very happy with the service the Co-Op provided. They were kind, helpful and very professional from start to finish. The flowers provided for the top of the coffin were beautiful. Thank you

  • 5 Susan Nash 16th Oct 2023

    Very easy to talk about my mum’s funeral and rang afterwards to ask if I was okay 

  • 5 David Pugh 16th Oct 2023

    Very professional, always responded to any queries in a timely manner. Very easy to deal with.

  • 5 Yvonne Rattue 9th Oct 2023

    The Co-op Funeral Directors in Ferndown were excellent. Taylor and Michelle and all the staff were amazing and they were very helpful with everything that we wanted for my husband's funeral. They added personal touches for us that were so thoughtful. The whole process from booking the funeral, helping us with a notification in the Echo, setting up a donation page and of course the arrangements for the funeral and service were all done so beautifully. They are an amazing team and I would have no hesitation in recommending them to other people who have lost loved ones. They made Paul's final journey perfect.

    Thank you so very much.

    Yvonne, Charlene & Becky. Xx

  • 4 Cheryl Day 9th Oct 2023

    Very good service from staff at Ferndown.They kind ,courteous at all times.The media side of the service was not so good in terms of preparation of the service,mistakes were made which led to tension on the morning of the funeral and requests for more money to correct their mistakes.We were disappointed that our request for the service to be recorded to enable elderly members of the family to see the funeral at a later date were overlooked by crematorium staff at Salisbury.
    We are awaiting a refund of funds for the oversight..

  • 5 Nigel Goddard 27th Sep 2023

    The team were very obliging, if you could say a funeral was wonderful, this was. On the day everything went smoothly and calmly, we couldn't have been more pleased.
    I certainly recommend using Co-op funeral services.

  • 5 Terri Ostler 11th Sep 2023

    Taylor was friendly, compassionate and very efficient. She kept me updated throughout. I also dealt with Jo in the Ringwood office when Taylor wasn’t in the office………again very friendly, compassionate and efficient. 
    Thank you again for all your help and support. You made a very sad and difficult time more bearable with your understanding and compassion.

  • 5 Stacey Jayne Varty 29th Aug 2023

    Everyone is so courteous, polite and sensitive. The day went without problem, from the planning to the service and the communication- flawless! I haven’t been kept waiting for information or support. The team have been there whenever I needed them. Thank you for everything you do, you don’t see your work as a job and you care for the families and the deceased. 

  • 4 Keith Whittle 17th Jul 2023

    A very professional and caring service, running smoothly from start to finish with nice sympathetic staff, I would recommend the Co op to anyone 

  • 5 Mike Fisher 10th Jul 2023

    We received excellent service from the Ferndown beach of Co-op funeral services. Many thanks.

  • 5 Ann Martell 7th Mar 2023

    I cant thank Jo, Rebecca and Taylor, at the Ferndown Co-Op funeral care office, enough with making the arrangements for my fathers funeral. At every stage they dealt with things with so much care and compassion. Nothing was ever too much. Any enquiries we had were dealt with swiftly and completely. The funeral itself was perfect and so many people said how beautiful it was. "Thank you" doesnt really convey how much me and my family appreciate all they did for us, but "Thank you all". We are so grateful to each of you. Take care. Andy Martell

  • 5 Christopher Rollinson 20th Feb 2023

    Very professional and made the day for all of us at a very sad time. I would highly recommend. 

  • 3 David Reynolds 20th Feb 2023

    Sorry but to many errors I expected better?.

  • 5 Julie Clifford 9th Feb 2023

    Our family could not of been any happier with care that my dad received while in the care of you & excellent  service whist organising my dear dads funeral  we could not of wished for a better farewell to dear dad many many thanks Julie clifford & all the family x

Address
1 Pennys Walk
Ferndown
Dorset
BH22 9TH

Open map

Latest Verified Reviews

Brian Jackson 18th Apr 2024

Throughout a very difficult time, Taylor Jade and the Co-Op team were very supportive and caring and dealt with every detail in such a personable way. The compassion and care they showed was truly amazing and nothing was to much hassle. The way they cared and made sure that the day run smoothly but also being a huge support to myself and my family with that personal touch was truly appreciated. I could not recommend them enough to anyone, huge thank you Co-Op team

Carole Collins 26th Mar 2024

Excellent service from all concerned. Only problem I had was getting in touch with the local office because of there being one member of staff. Would have been better if you had someone else to answer the phone when the other person was busy with clients.

Steven Lovegrove 19th Mar 2024

From start to finish excellent 5star 

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