Westbourne Funeralcare (inc. J.J. Allen Funeral Directors)

37 reviews

Latest Verified Reviews

Matthew Hayward 11th Apr 2024

.

Robert Read 11th Mar 2024

All went very well. nothing to complain about. Would completely recommend .

Janet Dunning 5th Feb 2024

JJAllen were superb from beginning to end highly recommend they were very efficient but also very sympathetic carried out my wishes to the latter Sarah and Glyn were so helpful,can't thank them enough.

Reviews

Location

Seamoor Road
Westbourne
Bournemouth
Dorset
BH4 9AN

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About Us

As Westbourne Funeralcare (inc. J.J. Allen Funeral Directors) is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Westbourne Funeralcare (inc. J.J. Allen Funeral Directors) is an ethical, member-owned funeral director in Dorset. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Westbourne Funeralcare (inc. J.J. Allen Funeral Directors) can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Bournemouth funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Bournemouth, Westbourne Funeralcare (inc. J.J. Allen Funeral Directors) take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Westbourne Funeralcare (inc. J.J. Allen Funeral Directors) in Dorset is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Westbourne Funeralcare (inc. J.J. Allen Funeral Directors) today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 4 Matthew Hayward 11th Apr 2024

    .

  • 5 Robert Read 11th Mar 2024

    All went very well. nothing to complain about. Would completely recommend .

  • 5 Janet Dunning 5th Feb 2024

    JJAllen were superb from beginning to end highly recommend they were very efficient but also very sympathetic carried out my wishes to the latter Sarah and Glyn were so helpful,can't thank them enough.

  • 5 Sally Dunning 5th Feb 2024

    Sarah and her team were extremely kind and professional.

  • 5 Carolyn Harte 4th Jan 2024

    From the first phone call I knew I had made the right decision. , The collection of mum was considerate and kind. The first appointment was sad but comforting. The service arrangement was easy. The day was sad, sweet and relaxed. Overall very impressed with Sarah, Linda,Glyn and the team at Westbourne. Thank You all so much.

  • 5 Hazel Malcolm-Walker 2nd Oct 2023

    They arranged everything beautifully, exactly as we wished.
    It was a beautiful service.

  • 5 Megan Dinning 19th Sep 2023

    Can't thank everyone enough for their compassion and support in what was such a traumatic and sad time for me.
    They were all very professional in everything that had to be done, whilst being sympathetic at my grieving needs. Thank you so much to all involved.

  • 4 Tracey Appleby 27th Jun 2023

    Excellent customer care from the start.

  • 5 Carolyn Holmes 25th Feb 2023

    Compassionate care was provided to the deceased, my mum, as well as to the family. I would not hesitate to recommend JJ Allen, if this is what you would want for yourself and your loved one.

  • 4 Philip Wosket 20th Feb 2023

    The overall service was very good

  • 5 Samantha Baldock 3rd Jan 2023

    Would recommend 100% could not  fault sarahs caring considerate dealings with my mothers funeral.  Helping with every aspect of it, also Hayley was lovely on the day, and John our chauffeur.  I would give them ten stars if I could.

  • 5 Marion Welpton 22nd Nov 2022

    Excellent the whole experience

  • 5 Roy Tuersley 7th Nov 2022

    Absolutely wonderful 
    Roy

  • 5 Yvonne Rattue 25th Oct 2022

    Thank you Morton, Sarah and all the team at J.J Allen for taking such care of are wonderful mother. You were so respectful to her and us and it’s so appreciated. Thank you Yvonne Rattue & Family. 

  • 5 Michael Larham 23rd Sep 2022

    Dealing with the passing of my wife was extremely difficult but at JJ Allen everything was handled with kindness and compassion from start to finish
    with great respect and care from all the staff nothing was too much trouble.
    Thank you from myself and family

    Michael

  • 5 Deborah Waddington 30th Aug 2022

    Tracey did everything and made the funeral go smoothly.
    Thank you.

  • 5 Jaqueline Heap 15th Aug 2022

    My mother passed away at home in the early hours of the morning. Everyone I dealt with, including the out of hours servicewere both caring and compassionate. Special thanks to Sarah who made the arrangements for my mother's cremation and her patience whilst we waited for the paperwork to be finalised.

  • 5 Linda Tucker 1st Aug 2022

    Everything was dealt with efficiently and compassionately making a difficult time easier thdeal with. Thank you Sarah

  • 5 Joan Coulter 25th Jul 2022

    Although we had a very basic and simple cremation, we were treated with the utmost dignity and compassion. Sarah was very understanding and explained the process in full.
    Many thanks to the whole team, 

  • 5 Jane Burrows 28th Jun 2022

    At a time of grief Sarah was amazing , she was kind and extremely helpful with the organisation of my brother’s funeral - thankyou 

  • 5 Victoria Bassill 20th Jun 2022

    A very kind, efficient ,professional team who dealt with our specific needs with care and understanding.
    Everything went extremely smoothly.
    Thank you.

  • 5 Patricia Gallagher 14th Jun 2022

    Very good did everything that was was needed to be done. Staff put you at ease. and to go at your own pace if you needed to talk staff listened. would ring and check to see if things where ok with you,
    I would recommend your services.
    Thankyou

  • 5 Rosemary Dorsett-Browne 22nd Mar 2022

    Very sensitive teamwork at all levels throughout the sad time

  • 5 Paul Edward Marsh 21st Mar 2022

    Top job every

  • 2 Simon Sebastian 'Seb' Adams 2nd Mar 2022

    While the service on the day went well it was more down to the efforts of the speaker David Hodson and director on the day Richard.

    I chose JJ Allen because it was in Westbourne and I had been told by the doctor that selected a funeral director was the next step in the process.

    I don’t believe I was told what the options were and I certainly wasn’t sent an indication of what the different options and accompanying costs were.

    I think that should be standard practice. Not being accustomed to burying my wife I wasn’t aware (nor am I still) whether once the body has been removed to the funeral home you have committed to a given funeral director?

    That would be good information for future clients. Most may know that but I and probably some others will not. It’s a sensitive area as a client – it’s distasteful to have to ask or question about costs at that time ..but it is important – an email outlying them would have taken away the awkwardness.

    There was little contact between myself and JJ Allen, and what there was, was fragmented with different people involved . I would think it best practice to have a main point of contact and in the end I relied on David mostly to give me an idea of what to expect and when by because he was proactive and directive. Julia helped me to choose a more suitable package after I queried the initial quotation but she was busy on other projects to provide much help beyond that. A number of times I tried calling you but the number I had been given was the central coop one so I would only be able to leave messages. When I finally got the Westbourne office number it would often just ring out.

    A mobile of the person dealing with the funeral would be useful in this day and age.

    I would like to thank you for suggesting David as he was brilliant at setting the tone of the funeral. It is a lovely venue.

Address
Seamoor Road
Westbourne
Bournemouth
Dorset
BH4 9AN

Open map

Latest Verified Reviews

Matthew Hayward 11th Apr 2024

.

Robert Read 11th Mar 2024

All went very well. nothing to complain about. Would completely recommend .

Janet Dunning 5th Feb 2024

JJAllen were superb from beginning to end highly recommend they were very efficient but also very sympathetic carried out my wishes to the latter Sarah and Glyn were so helpful,can't thank them enough.

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