South Molton Funeralcare (inc. J. Westacott & Son Funeral Directors)

5 Lance Hosegood 9th Apr 2024

Overall we had excellent service from South Molton funeral care for my brother's arrangements. Nothing was too much trouble and all done at what I regarded as an entirely reasonable cost. Many thanks to all involved.

5 Geoff Lawson 12th Feb 2024

The service I received was excellent, from the very first day they were compassionate, understanding and very flexible with our needs, a big thank you to Mel and Jackie for their professionalism 
In looking after us on a very sad occasion.

Thank you

Geoff Lawson

5 Shirley Partridge 3rd Jan 2024

Everything went smoothly and we found the staff very helpful and efficient.

5 Andrew White 19th Oct 2023

Excellent and caring at a difficult time.

5 Debbie Morphew 16th Sep 2023

From the very start Ryan has been excellent. He is such a caring person and talked us through the whole process. The drivers were fantastic, especially Nicky in our limo. Thankyou all for making it all feel not quite as bad xxx

4 Susan Walsby 13th Sep 2023

I'm not sure whether this review is supposed to include only South Molton, or also Westbury on Trym, who actually conducted the service etc. The day ran smoothly and I was pleased with all my communications before it. At South Molton, I was particularly impressed and touched by Ryan's whole approach and demeanour. He was extremely kind and caring and helped me through the process of decision making. I would recommend him to anyone needing to arrange a funeral in the area. Alex and the team from Westbury made sure that everything was right on the day. Heartfelt thanks to all of you.

4 Wendy Fong 12th Sep 2023

they were courteous and respectful, only thing I didn't much like was the co-op funeral service etched into the hearse side window

5 Margaret Rigney-Walker 31st Aug 2023

We could not have asked for any better care than we were given. From the very first contact through to the care even after the funeral.
I would certainly recommend them to anyone.

5 Debbie Hale 30th Jun 2023

We can't thank Ryan and his team enough. Their care and kindness at such a difficult time was faultless. Nothing was to much trouble and the families wires were carried out perfectly. Highly recommend them.

4 Andrew Blackmore 19th Jun 2023

Ryan was very good ,I thought the director on the day could have directed us a little better when we were carrying the coffin out of the church and round to the grave ,we had to keep asking regarding steps etc . Other than that all was fine 

5 Gail Kelland 19th Jun 2023

Ryan at westacotts  in south Molton,was kind and caring, leading me through the whole process of arranging my late Mum’s celebration.
The standard of care was amazing up to and after the service ,I can not thank him enough for the time and care he gave me.
And would highly recommend his services.

5 William Sanders 28th Feb 2023

Excellent service and compassion in arranging everything at a very difficult time for me. Thank you very much. Will Sanders

5 Jennifer Chislett 21st Feb 2023

From our first visit to SM Funeral care Ryan sympathetically and efficiently listened and acted upon our every need for a beautiful funeral for our loved one Stuart. Every email was answered quickly, nothing was ever too much trouble. Co Op funeral care is very fortunate to have Ryan in their South Molton office, he is a credit to the Staff. Richard and Christine saw our family through a difficult time, no sense of rush and were kindness itself. On behalf of myself and my family I would like to thank South Molton Funeral care for their handling of a beautiful occasion.

5 Sarah Jane Whitesmith 6th Feb 2023

Ryan made us feel at ease from the minute we started the arrangements for my brother's funeral. Nothing was too much for Ryan. I would recommend anyone needing this service to use this Funeralcare.

5 Joanne Lee 8th Jan 2023

Mel and the other staff were extremely kind and helpful. They listened to and acted on all our requests and choices about the funeral. They were very much available and were empathetic and respectful whilst being attentive to detail. We were pleased to have an ‘all girl team’ attending at the Crematorium and were really grateful to all the team for their support. Thank you. 

5 Becky Newell 28th Nov 2022

Ryan provided us with a very friendly and efficient service in helping us organise a lovely funeral for our sister

5 Susan Attrill 24th Oct 2022

I could not have asked for a more caring, compassionate and helpful service given by Ryan and his colleagues. 
My mums service was very special,  and meant the world to myself and my family.

5 Joseph Poole 30th Aug 2022

Ryan and his team made the day one of rejoicing Joan`s life and lifted everyone who attended. Well done to all of them making a potentially difficult day a day to remember.

5 Emma May Dickenson 27th Jun 2022

I cannot thank everyone enough for their fantastic helpful and kind service. You made a very sad and difficult time bearable. Eternally grateful  

4 Mike Ledger 27th Jun 2022

All the team were kind and courteous ,everything went as planned on the day of the funeral.

2 Theresa Dowle 27th Jun 2022

Staff lovely especially Ryan. Communication poor and repetitive calls on the same enquiry from them. No help having no admin now at south molton and being closed most days and having to deal with two branches at Barnstaple and Bideford. I had to continually push for basic information it was always left till to last minute. Unlike westacotts over a year ago when it was still a family business and was excellent. The co-op was very hands off and not personal. Sorry i cannot recommend them. Will always go for a family run business.

5 Eileen Evans 20th Jun 2022

The complete service managed by the Bideford office was outstanding- personal, caring and thoughtful 

1 Rebecca Claire Standen 14th Jun 2022

Font tell them your loved one had covid as they wont open up the body bag ti do anything.
Disgusting. My dad was nor going to cough sneeze or wipe body fluids on them yet in my 2022 they still use it as a excuse and it wasn't even a factor of him dying.
Sh☆t show coop

5 Kathleen Hooper 24th May 2022

The funeral was easy to arrange with all the help I needed. Everyone was very understanding and supportive and all my questions were answered with professionalism. The service itself was conducted with dignity and exactly as we wanted it to be. I am so grateful to all the team for their help and support making this very sad time so much easier for the whole family. Thank you all.

5 Anthony Britton 23rd May 2022

All very good - thank you