Isca Funeral Service Limited

5 Laura Radford 21st Jun 2020

It may have taken me a few weeks to write a review but finding the right words has been my biggest challenge and I still don't think I have them. But from my first contact with malcom and introduction to kelsie I felt comfortable, supported and they where will to answering questions which seemed silly and a situation I had never found myself in before , providing comfort in an already challenging time with covid 19 and the unexpected departure of my father plus being 350 miles away from my family no question was to silly, no request was to much and all done with care, love and time and for that am forever grateful. Due to the current situation I wasn't able to have a funeral for my father which brought its own upset but with a few hours spent talking to the malcom I very quickly understood that this didn't mean my father's service would be mean any less it just meant that I had my own time to say my final goodbye.
Thank you so much for all your support guidance and care it will never be forgotten. X

5 John & Alison Adams 11th Jun 2020

Caring efficient service.
Thank you.

5 Derek Lowe 22nd May 2020

A caring and personal service during these difficult times

5 Jeanette Skinner 2nd Apr 2020

From the first point of contact Malcolm and his team were kind caring and extremely professional Malcolm had all the answers and guidance that we needed and he gave us a sense of peace I honestly don't think he and his team could've don't any thing else for us as a family. When we went to view our loved one I couldn't believe how wonderful she looked Malcolm expressed that I had the girls to thank well I truly do they did an amazing job so a big well done and thankyou to all of you at isca funeral services

5 Judith Maher 27th Mar 2020

I couldn’t have asked for a better service than that of Isca  funeral directors. Kelsea was so helpful and patient when I had to go over some things I hadn’t quite grasped....
when you are grieving this is so needed, as you don’t take things in so well.
Isca were willing to be flexible with all the arrangements...especially difficult with the coronavirus going on as well.
The communication has been very good ....and with the minister/celebrant Mark Gilborson who is taking the funeral service for the first time online.
I was also very pleased with the bill for the funeral expenses which included everything and was in my opinion most reasonable under the circumstances. THANK YOU ISCA

5 Derek Scott BAKER 23rd Mar 2020

At a very sad and distressing time what we needed was a sympathetic and caring company to make the arrangements for our father’s funeral. We also needed to understand very quickly what was involved and the costs. Isca were excellent in every respect and we cannot recommend them highly enough.

5 Paula MUNDY 19th Feb 2020

Right from the first phone call to Isca I knew this would be the right place to organise my 20yr old daughters celebration of her life. Every step of the process was dealt with, with compassion and empathy. Malcom and his team explained everything really well and the professionalism they all showed throughout was impeccable. The service we wanted was not an ordinary one and they all was able to deliver to exactly what we wanted making the last thing we could do for our daughter wonderful. 
Helping make the wicker coffin was amazing for our family to reflect and get together with no distraction. I highly recommend this. 
Julie who Isca recommended as a celebrant was amazing. She was able to capture our daughters personality even by not knowing her in the service. 
Thank you so much. 

5 Chris WAKERLEY 3rd Feb 2020

Such a fabulous company , friendly proffessional , compassionate , a great group of people people , every wish and i struction followed to the letter ,great advice and companionship throughout my traumatic time , a group of angels ,which nothing was too much for them , bless each And everyone of them .

5 Lin Brealey 21st Nov 2019

Thank you to Malcolm and Kelsea and other staff at Isca funeral services who helped us to arrange the funeral for my late mother.
The service was professional and staff showed so much care and dedication to both my mother and us as a family.
Julie Fox, the celebrant, was also amazing and showed both compassion and humour which was reflected in the service.
I couldn't recommend this team more highly.

5 Kerry Rowland 18th Nov 2019

From start to finish Isca have gone above and beyond to make the funeral for the late Elsie as perfect as it could and should be. Nothing was too much trouble, even down to the family pet dog and a toddler being included in everything. The care they gave to her and us was exceptional. Always maintaining dignity and professionalism. I cannot thank them enough and they are very highly recommended by us.

5 ISCA Funeral Services Limited 11th Nov 2019

Hi Malcolm, Kelsea and everyone else who works within your company.

There are no words to truly thank those who support you to help say goodbye to a loved one as it’s indescribable. You were all so incredibly professional yet familiar and welcoming at the same time for what as you know was an incredibly tough day for us all.

We never expected this to be life’s path for Dad but sadly it was. Guests commented on just how fitting the service was and that’s with utmost thanks to your team for making it go so smoothly.

The choice of music for the ‘hymn’ was perfect and I can just imagine Dad swaying at the side of a football pitch to the song. The order of service was so well put together (so thank you to whoever does that bit). He arrived in style in your hearse with those beautiful flowers from Blooms a top of his coffin. Expertly driven I am sure by your son - again thank you.
To whoever helped to prep him for my Aunt and Uncles viewing thank you they were so impressed with the whole experience although incredibly tough though it was.

As I said there really isn’t the words to write to express our thanks. You will all be remembered as part of a day that although broke our hearts also helped us set him free.

If there is anywhere specific that you prefer reviews of your company to help make it even more successful then please let us know and we will post something as the service you offer truly is exceptional.

Many thanks and best wishes,


Josie and Sam

5 Jeff Watson 1st Nov 2019

In the most difficult time of our lives Malcolm and the team at Isca made everything so much easier. Their professionalism and willingness to cater for our every request was outstanding and nothing was too much trouble. Their compassion and sympathetic caring attitude was such a help. I cannot praise them enough and I have absolutely no hesitation in recommending them.

5 Alison Crooks 12th May 2019

Malcolm and all of his staff were so helpful, understanding and professional. Malcolm made the day go as easily as possible and nothing was too much trouble for either myself or our son. He talked us through all aspects of the service and offered help whenever required. I would not hesitate to recommend this family firm.

5 Katherine Harmer 15th Apr 2019

We could not have asked for a more caring and professional service than that provided by Malcolm and his team at Isca. They managed everything with the greatest respect and no question or query was too much bother. 

My Mother and I are so grateful for their support and professionalism at this difficult time. We know my Dad was in good and safe hands.

5 Paul Hipkin 8th Apr 2019

Malcolm, Kelsea and everyone else at Isca were wonderful. They took care of everything and the whole thing ran like clockwork thanks to their attention to detail. Nothing was too much trouble for them and they accommodated our every wish. Julie Fox, the celebrant recommended by Isca, couldn’t have been more perfect. She took time to really get to know our loved one and conducted such a beautiful service. I couldn’t recommend Isca highly enough. 

5 Caroline Mullin 1st Apr 2019

Excellent service, nothing was too much trouble, they made the process very easy at such a difficult time.   Would definitely recommend. 5 Stars 

5 Joan Holton 21st Mar 2019

Isca have been exceptionally kind and thoughtful helping me through a very difficult time.
Their attention to detail and the care of my beloved husband has been a source of great comfort.
The guidance through masses of paperwork has been phenomenal and no detail has been omitted.

5 Sue KING 5th Feb 2019

Excellent service received from ISCA, from the initial enquiry right through and including the Funeral service. They are very professional and very caring. Highly recommended.

5 Ryan James O'Day 15th Nov 2018

Very happy with the service and professionalism of all those who work for Isca funeral services. I felt Dad would have been very happy with the way his send off went. Thank you everyone.

Kind regards Ryan

5 Katy Louise HINTON 24th Sep 2018

Again very caring and person centred a lovely. Service  for my mother
Thank you Malcolm and team

5 Keith BECKHELLING 14th Aug 2018

What a very professional and caring funeral service. At a very difficult time, we were guided through the process of everything we required to know, from the legal paperwork to the actual funeral. We could ask questions at any time and nothing was too much trouble. Even at the funeral we were guided through the service and this helped all our family and friends at a very sad time for us all.

I would recommend ISCA Funeral Services to anyone in Exeter and surrounding area.

5 Sharon Johnston 6th Jul 2018

We cannot thank Malcolm and his team enough. I highly recommend ISCA Funeral Services. The thing that really stands out about Malcolm is his emphasis on the feelings of the families, what they need and what they want. Everything is client focussed and nothing is too much trouble. In addition the ISCA tram are very organised and professional and everything went like clockwork. They are so honest and competitively priced also. Even the probate and wills specialist Malcolm recommended is so honest and professional. And Blooms the flowers were great. But I can't stress enough that the major difference with ISCA is the sensitivity and the fact we were made to feel so in control and special, not just another client. We felt like ISCA were part of our family.

A big big thank you to Malcolm, Julie (celebrant, amazing person) and the team around them for helping us through this difficult time.

Regards
Steve Farrar and the Johnston family

5 Christine Elsom 7th Apr 2018

Thank you so much for your professional, kind and compassionate support through the last few weeks. The time and attention you gave helped us to provide a respectful and touching service, appreciated by all who attended, and leaving a lasting, loving memory of Amy. Thank you – I would not hesitate to recommend your services to others facing this difficult time in their lives (Christine – daughter).

We were so pleased that everything was done with so much feeling, your attention to detail and compassion allowed us to say goodbye to Mum in a way we can always remember with love. Thank you again to you, Tara & your team (John & Lynne Hedges – son & daughter-in-law).

5 Pamela PONSFORD 26th Feb 2018

This was the first major loss of someone close to us in our family for a long time so it was unknown territory. Malcolm was excellent throughout, professional and approachable, he made us all feel comfortable while he guided us through the process of choosing the kind of funeral that we wanted and let us feel in control at all times. It felt a very personal experience and he was always available no matter how small the query. We wanted a very simple non religious service without Hymns or poems and they were very helpful with ideas on how to make a suitable and fitting tribute. At no point did we ever feel pressured to spend more money than we needed to and all the family were very happy with the day. I would thoroughly recommend ISCA for a personal, professional service.

5 Louis NEALE 16th Jan 2018

we found the service to be Excellent , staff were supportive showed great respect and obviously take the responsibility of their role very seriously . on behalf of Jane and myself we thank you for your support during and when arranging the funeral .
Regards Louis Neale