Co-op Funeralcare, Cowick Street, Exeter

5 Melanie Holyoak 17th Apr 2024

I honestly can't fault Fleur, Wai & Amanda's care and service they provided to me, following the death of my mum. I can't imagine the variety of people they must meet in their most despairing times, but they absolutely "got me" from the start, and we even managed to enjoy some comedy moments. They were respectful, considerate, empathetic, helpful and knowledgeable amongst a host of other qualities. Put it this way, if I die, I'd want them to be taking care of my final stages.

5 Stephen Priestnall 8th Apr 2024

A process in life made very simple by the expertise of Cowick Street, Exeter.
Excellent attention to detail.
Many thanks to Wai ,Fleur and all the staff involved.

Highly recommended.

5 Christopher Shaw 25th Mar 2024

The funeral for our Mum was organized and handled with such care by the Co-op in Cowick Street. All our wishes were acomodated. All the staff are so kind and caring they go above and beyond. They all made a very difficult day run smoothly and we can not thank them enough

5 Paul Vanston 25th Mar 2024

A difficult time for the family, made easier by the care, attention and support from Fleur and the Exeter St Thomas Co-op team.

5 Geoffrey Fidler 11th Mar 2024

From the death of Pearl on 03/02/24 the funeral directors Co-op Funeralcare excelled in delivering everything so professionally. From the collection of Pearls body on the 3rd by Brian and I think the lady was called Phoebe,so caring, making arrangements with Fleur and trainee, meeting and speaking to Kerry, so so professional ensuring everything was discussed thoroughly re the funeral at the crematorium, arranging a celebrant who listened to our requirements.
To be honest there isn't enough words to express how delighted we are for the service provided, including the back up phone calls received regarding our welfare etc. I’m just so glad I have pre paid for mine and my wife’s funeral with the Co-op. You did my mother proud three years ago and know her younger sister Pearl. Finally thank goodness you have such superb staff, in particular Fleur and her outstanding delivery throughput. Today I collected Pearls ashes once again being dealt with so professionally with that personal caring touch. Sorry I forgot her name but your front of house staff are all superb, and I really like the new premises. Once again my sincere thanks to all involved, faultless and so reassuring. I have no qualms in recommending the Co-op Funeral Care in Cowick Street. Really grateful Geoff Fidler

5 Christine Mizon 11th Mar 2024

Absolutely brilliant my brother and I were very impressed. Thank you so much it made it so easy to say goodbye.

5 Graham Charles 10th Mar 2024

Efficient, friendly service

5 Gordon Keep 4th Mar 2024

Perfect in every way so pleased I went with the co-op

4 Allan Norris 27th Feb 2024

Already said what I need to say

5 Kevin Smith 26th Feb 2024

Right from the first contact all staff were friendly, sympathetic and utterly professional. Made the whole process very simple, they really listened and it felt very personal.
Thanks to all staff, particularly Fleur.

5 Joan Cox 24th Feb 2024

The entire team in Exeter were incredibly kind and supportive from our first interaction through to the day of the funeral. We chose to have a very private service, some may say unconventional and the team took care of every request. The actual funeral was exactly as we wished it to be and every detail had been considered to ensure it went as well as it could. Thank you to everyone involved.

5 Phillipa Maughan 12th Feb 2024

The Cowick Street team were recommended by my cousin, Caroline Clunies-Ross who had found them very kind and helpful.
Fleur looked after us with compassion and humour and honesty. I felt she went the extra mile to make this devastating time as least painful as possible. The team in the office were also extremely helpful and gave good advice: Alex and Josh at the crematorium also helped with the webcam which gave my son Charlie in Australia a good view of the service and the slightly unconventional seating. Zoe, the celebrant Fleur recommended, also got into the swing of things. Everyone who attended said that the service was so like Juliet and was beautifully done and the flowers were fabulous! Thank you.

5 John Davies 12th Feb 2024

The staff were wonderful. They could not have been more thoughtful. Nor more caring nor more helpful. Five stars awarded, & I hardly ever award 5 stars, believing that there is usually always room for improvement. In this case, I cannot think of a single tiny thing that would have improved the service given. Thank you very much indeed.

5 Alan John Ball 12th Feb 2024

Very caring and professional 

5 Yvonne Atkinson 8th Feb 2024

Fleur and her team were fantastic at this most difficult time. She supported me and my daughters and gave us and my deceased husband thoughtful care. They made it all so easy, met us at our chosen funeral location to help us organise the layout recommended florists and kept in touch with us throughout. On the day everything went smoothly and respectfully. His ashes were returned 3 days after the service. I do not think you could get a better services for loved ones.

5 Ronald Floyd 6th Feb 2024

Very professional and sympathetic to your requirements.

5 Ann Pitts 5th Feb 2024

Everything was very well organised with kindness and compassion 

5 Grahame Madge 30th Jan 2024

The team guided me through a difficult time with respect, professionalism and kindness. Mum's funeral was everything we could have hoped for. All the arrangements were seamless. Thank you

5 Heather Chadwick 29th Jan 2024

Careful and considerate, making a hard time slightly easier for us all 

5 Tina Beer 29th Jan 2024

Absolutely brilliant service thank you for your help and support 🙏

5 Suzie Wijay 29th Jan 2024

Mike and all the Exeter team were outstanding - they made a very difficult time, much easier. They helped us though the process, did what they said they would do and within the timescales specified. They were there if we had any questions  and on the day of the funeral were outstanding. I can’t speak highly enough of them 

5 Lesley Smith 24th Jan 2024

My Dad's funeral was the third one that the Co-op has dealt with in the last five years and the standard of service was as excellent as always.

5 Kimberley Tancock 23rd Jan 2024

We were extremely grateful for the support we were given by Wai and Mark . They were so kind at this very difficult time for us . Everything went incredibly well from beginning to the day of mums funeral , we couldn’t have asked for anything better.
Kind regards Kim Tony and Family

5 Ronald Whitehead 22nd Jan 2024

Fantastic from entire team, from first meeting to the day itself

5 Jean Cooling 22nd Jan 2024

The funeral director took care of everything and there was nothing to worry about, was always kind and caring.  Thank you. Jean, Wife.