Norman Lock & Son

5 Caroline Gay 4th Mar 2018

Thank you to Kate and Chris for a totally professional but personal service. From the first telephone call to the last and the interaction in between. They guided me through the whole process and accommodated my wishes totally. Caroline Gay, Paul's partner.

5 Rebecca PHILLIPS 23rd Jan 2018

Thank you to both Chris and Kate who, despite it being a terribly sad time for us all,  made it just that little bit more bearable. We cannot fault the service, nothing was too much trouble for them.

No one wants to be in the position of saying goodbye to a loved one, however, should that be the case, I would not hesitate to recommend Norman Lock & son.

5 Paul Clarke 21st Dec 2017

Excellent service throughout the whole process.  Easy and sympathetic to deal with.  Fair, sensible, money-saving advice given.  They gave us exactly the funeral we asked for and we would have no hesitation recommending Norman Lock & Sons to others.

5 Andy Inniss 22nd Aug 2017

Chris and Kate provided an excellent professional service. From initial contact we were afforded discretion and guidance to ensure all appropriate undertakings with the Registrar were completed. 

Compiling the Order of Service was made considerably easier than anticipated with open and frank discussions that allowed the family to make informed decisions. Kate also ensured that proof copies were designed and produced for amendments before final approval and this allowed for the inevitable additions that were required.

The service itself contained a number of elements that the family requested and Chris and Kate were able to liaise with the church wardens and other parties to ensure everything went according the plan. This also gave the family time to focus on the service without any worry about timings and organisation.

On a personal level Chris and Kate provided excellent support and were very accommodating when replying to emails, telephone calls and an ... y requests to meet face to face.

I would thoroughly recommend Norman Lock & Son.

Andy Inniss more

5 Kirsty Gilbert 2nd May 2017

Absolutely amazing service, they handle a terrible situation with such respect and dignity and take so much of the worry and stress away. I could not recommend them highly enough. They are so welcoming and friendly and cover all elements so professionally. They have conducted two funerals for us now and i would never go anywhere else.

5 Barbara Stevenson 19th Dec 2016

Kate & Chris were professional & kind. Nothing was too much trouble with all queries deal with promptly & efficiently. Our requests for specialist details were all met without exception, for example a beautiful Rolls Royce hearse sourced from Nottingham. They eased us through the an unfamiliar process with confidence & empathy. I would happily recommend them to anybody.

5 Julie Ward 27th Nov 2016

Wonderful support at a difficult time..nothing too much trouble. Xx

5 Peter Evans 5th Sep 2016

This upsetting time was handled with compassion and efficiency from start to finish.
Lock and sons/daughter made every effort to facilitate requests and arrangements from the family and friends.

5 James Clarke 27th Apr 2016

Kate and Chris were very helpful and ensured that all of our wishes for the cremation and memorial service, were granted. They helped enormously in making the memorial service a great occasion to remember.
Many thanks,
James