A.W. Lymn is a family-run funeral director firm serving bereaved families from Awsworth, Ilkeston, West Hallam and other communities in the area.
Latest Verified Reviews
Maureen Flemming26th Jan 2019
Courteous, sympathetic, kept us informed of what’s going on, checked on arrangements with us. Made appropriate and practical suggestions to people inexperienced in funerals. First class services. Would I recommend ? Yes - thanks Scott!
Helen White21st Jan 2019
Excellent service , communication and commitment throughout the whole process.
Our sincere thanks to Scott and his team for their support at this sad time.
Highly rated
Philip Hynes24th Dec 2018
Very professional service from start to finish. Made a stressful time so much easier.
This funeral home was part of the Ilkeston Co-op Funeral Service, which opened in May 1994, and was then incorporated into the A.W. Lymn group in October 2003.
The funeral home is run by funeral arranger Michelle Ibbett and overseen by funeral director Mick Schofield. The office is open from Monday to Friday from 9 am to 5 pm and on Saturdays from 9 am to 12.30 pm.
If you need assistance after hours, you can always call the telephone number at any time, seven days a week, and arrange an appointment at your convenience.
The premises offers one client parking space, a reception area, family rooms, visiting rooms and cold room facilities.
The branch gives a discount to Co-op members and also offers Ilkeston Co-op Funeral Vouchers and Ilkeston Co-op Funeral Plans.
The Ilkeston office covers all of Ilkeston and its surrounding area including Awsworth, Cossall, Eastwood, Heanor, Kimberley, Kirk Hallam, Langley Mill, Loscoe, Shipley, Smalley, Stanley, Trowell, West Hallam and beyond.
Nigel, Matthew and Jackie Lymn Rose are the directors of the A W Lymn group.
Courteous, sympathetic, kept us informed of what’s going on, checked on arrangements with us. Made appropriate and practical suggestions to people inexperienced in funerals. First class services. Would I recommend ? Yes - thanks Scott!
Chloe Lymn Rose replied
We are glad that Scott offered appropriate and practical suggestions to you during the arrangement process and that you found him and his team to be courteous and sympathetic. We also thank you for this kind review and for your recommendation.
5Helen White21st Jan 2019
Excellent service , communication and commitment throughout the whole process.
Our sincere thanks to Scott and his team for their support at this sad time.
Highly rated
Chloe Lymn Rose replied
I am glad that I provided an excellent service throughout and thank you for highly rating me and the team. Thank you, Scott.
5Philip Hynes24th Dec 2018
Very professional service from start to finish. Made a stressful time so much easier.
Chloe Lymn Rose replied
We are glad that the team at Ilkeston made this stressful time a little easier for you and that you received professional service throughout. Thank you.
5Angela MacPhail10th Dec 2018
A W Lymn were amazing from start to finish, an easy 10 out of 10
Chloe Lymn Rose replied
Thank you for this great review, we are pleased you received amazing service throughout and thank you for your 10 out of 10 rating!
5Lynne Chadwick16th Oct 2018
Everything was handled professionally, caring and sympathetically.
Scott and the team at the Ilkeston office are to be commended for their excellent service.
Chloe Lymn Rose replied
We are pleased that Scott and his team provided excellent service throughout and that you were treated professionally with care and sympathy. Thank you.
5Irene Bradford7th Oct 2018
A.w.lymn , our family couldn’t thank you enough for all the funeral arrangements the care of our mum and the day of the funeral the staff the horse n carriage was so wonderful.
So many thanks to you all
Irene Bradford and family
Chloe Lymn Rose replied
Thank you for your wonderful review. We are so glad that you were pleased with everything, particularly the horses and care shown to your mum. Thank you.
5Denise Peck5th Oct 2018
The help provided by Scott at a very difficult time was excellent. He took time to explain the whole process and was particularly patient with older members of the family. Both in the planning and on the day we felt his support and guidance was invaluable.
Chloe Lymn Rose replied
Thank you for your positive review. We are glad that all of your family felt well looked after by Scott and that his explanations and patience were appreciated.
5John Wilson2nd Oct 2018
From start to finish everything was handled very professionally, respectful and was made exceptional easy for us.
We would like to say a very big Thank You
To Scott and A.W. LYMN Ilkeston.
Chloe Lymn Rose replied
Scott has asked me to pass on his personal thanks for this very kind review, he is glad that his professional and respectful service made things exceptionally easy for you and your family during this sad time. Thank you.
5Barbara Lymbery24th Sep 2018
Scott is the ultimate professional, and deals with every situation in the correct manner. This is unfortunately our second funeral in a few months. The minute we walked back in, not only did he recognise us, he acknowledged the situation and took his job to the next level. Thank you Scott for looking after our family so well. Richard.
Chloe Lymn Rose replied
We are sorry that it has been necessary for you to require our services twice over the last few months but are glad that Scott's presence and support helped make this a little more bearable for you. Scott has also asked me to pass on his personal thanks to you for this lovely review. Thank you.
5Christine Wright29th Aug 2018
The funeral director made the process very easy at this difficult time, we wanted a routemaster bus for my husband's funeral held at a natural burial ground and they did everything to ensure that all obstacles were overcome so our wishes could be carried out.the bus driver is to be commended and all who were involved on the day.family and friends all commented how impressed they were with how smoothly and organised the funeral was carried out.once again we would like to thank Lynn's for their excellent service.
Chloe Lymn Rose replied
We are pleased that the addition of our Routemaster bus helped personalise the day for you and are glad that our staff went over and above to ensure all your requests could be met. Richard and his team join me in thanking you for this lovely review and they are glad that everything went well for you on the day. Thank you.
5Janette McManus10th Aug 2018
I was highly satisfied with the way my husbands funeral was conducted it was perfect
could not ask for more
thankyou
Mrs Janette Mcmanus
Chloe Lymn Rose replied
Thank you for your high appraisal, we are pleased that you were highly satisfied with everything that was done for you and thank you for taking the time to review our services online.
5Alyson Cowley31st Jul 2018
Excellent service from Scott once again at this sad time. Thank you.
Chloe Lymn Rose replied
Scott joins me in thanking you for your high appraisal, he is glad that he was once again able to provide excellent service to you and your family at this sad time.
5David Moore15th Jun 2018
Our wishes were fully met with a very fitting tribute to my father.
Chloe Lymn Rose replied
We are pleased that all you wishes were met and that the team at Ilkeston helped you create a very fitting tribute to your Father, thank you.
5Barbara Lymbery25th May 2018
A very friendly reliable supportive company. Made us feel at ease at a very difficult time for everyone. Highly recommend Scott and his team.
Chloe Lymn Rose replied
We are pleased that Scott and the rest of his team provided friendly reliable support during this difficult time and he joins me in thanking you for your kind words.
5Maxine Beadsmoore25th May 2018
From the very start we had professional but friendly service, even though they must see hundreds of clients we were made to feel special Scott was fab and was happy to answer all our "daft" but necessary questions.Our family affair was very small but still catered for perfectly.
Chloe Lymn Rose replied
Scott is glad that he was able to make you feel special with his professional and friendly service and he joins me in thanking you for this positive review.
5Angela Hallam20th May 2018
A professional service with a personal touch from Scott. Nothing was too much trouble and I would have no hesitation in recommending A.W. Lymn .
Chloe Lymn Rose replied
Scott is glad that he gave the personal touch and that nothing was too much trouble. He joins me in thanking you for this kind review and for your recommendation.
5Elizabeth Ward21st Apr 2018
I have used A W Lymn many times over the past decade. They are always thorough, well organised and efficient. The day itself runs smoothly and with sensitivity.
The service earlier this week was extremely beautiful and conducted with class. Thank you.
Chloe Lymn Rose replied
We are sorry that it has been necessary for you to require our services many times over the past decade, but we are glad that on each occasion you have received efficient and sensitive service and that the days themselves have been conducted with class. Thank you.
5Sandra Johnson6th Apr 2018
Caring, professional, and helpful throughout.
Chloe Lymn Rose replied
We are pleased that you found Scott to be caring, professional and helpful and would thank you for taking the time to leave this positive review.
5Dawn Frettingham3rd Apr 2018
Excellent service from Scott, thank you
Chloe Lymn Rose replied
Scott joins me in thanking you for your high appraisal of the excellent service he provided.
5Lesley Chance1st Apr 2018
Scott and his team handled everything with great sincerity and compassion
Chloe Lymn Rose replied
I am glad that myself and the team handled everything with great sincerity and compassion and would thank you for this kind review. Scott.
5David Chapman16th Mar 2018
We would have no hesitation in recommending Scott and the team at AW Lymn in Ilkeston. Funeral arrangements were made with care and discretion which made things so much easier for the family at a very difficult time. Scott was always available to answer any questions we had and also put us in touch with an excellent funeral celebrant who wrote a wonderful service. Many thanks for your help.
Chloe Lymn Rose replied
We are pleased that Scott handled the arrangements with care and discretion, and was always available to answer any questions you had. He joins me in thanking you for this kind review and is glad that his support made this difficult time a little easier for you.
5Paul Cox3rd Mar 2018
Scott was brilliant from start to finish couldn't have asked for a better person to help us through this difficult time.I can't remember how many times we just nip in to have a chat sort things out but he always had a smile and time just to sit and talk.
Chloe Lymn Rose replied
We are pleased that Scott was always available to talk things through and offer help and advice, and he joins me in thanking you for the kind words you have written about him and the support he offered.
5Mavis Barker19th Feb 2018
Wonderful first class very professional
Chloe Lymn Rose replied
We are pleased that Scott offered a first class professional service and he joins me in thanking you for this positive review.
5Gillian Castle10th Feb 2018
The service was first class Scott made everyone feel at ease through the whole of the ceremony I can only reiterate excellent well done.
Chloe Lymn Rose replied
Both Scott and I would like to thank you for your positive review, he is pleased that he was able to make you feel at ease during the ceremony and is glad that his service was first class.
5Lyn Newton22nd Jan 2018
Impressed by everything, but was a little disappointed with the flowers for the top of the coffin. For £100.00 it didn't look anything like the double ended coffin sprays in the brochure, nor did it seem 3 feet in length.
However we were thoroughly impressed with the cars and service provided by the drivers and bearers, and Scott for his compassion when sorting out the arrangements.
The vicar was excellent, clearly spoken and everyone said at the end that they thought the service was a truly beautiful one and that we had done Joan proud.
Chloe Lymn Rose replied
Thank you for your high appraisal of the service provided by Scott and the rest of his team at this sad time. We are glad that you were impressed by everything and Scott will also pass on your review to Reverend Halliday so he can see the kind words you have written about him. We are however sorry that you were disappointed with the floral tribute that was provided. As the flowers were included as part of one of our packages there was no specific value attributed to them but they were detailed as being 3 ft. in size and so this will require investigating for you. I will therefore ensure that the photographs of the tribute are found and looked at, and someone will be in contact with you directly once this has been done. Thank you.
Courteous, sympathetic, kept us informed of what’s going on, checked on arrangements with us. Made appropriate and practical suggestions to people inexperienced in funerals. First class services. Would I recommend ? Yes - thanks Scott!
Helen White21st Jan 2019
Excellent service , communication and commitment throughout the whole process.
Our sincere thanks to Scott and his team for their support at this sad time.
Highly rated
Philip Hynes24th Dec 2018
Very professional service from start to finish. Made a stressful time so much easier.
