This funeral home was part of the Ilkeston Co-op Funeral Service, which opened in May 1994, and was then incorporated into the A.W. Lymn group in October 2003.
The funeral home is run by funeral arranger Michelle Ibbett and overseen by funeral director Mick Schofield. The office is open from Monday to Friday from 9 am to 5 pm and on Saturdays from 9 am to 12.30 pm.
If you need assistance after hours, you can always call the telephone number at any time, seven days a week, and arrange an appointment at your convenience.
The premises offers one client parking space, a reception area, family rooms, visiting rooms and cold room facilities.
The branch gives a discount to Co-op members and also offers Ilkeston Co-op Funeral Vouchers and Ilkeston Co-op Funeral Plans.
The Ilkeston office covers all of Ilkeston and its surrounding area including Awsworth, Cossall, Eastwood, Heanor, Kimberley, Kirk Hallam, Langley Mill, Loscoe, Shipley, Smalley, Stanley, Trowell, West Hallam and beyond.
Nigel, Matthew and Jackie Lymn Rose are the directors of the A W Lymn group.
Made everything very straightforward. Kind and compassionate. Very helpful and respectful.
Chloe Lymn Rose replied
We are glad you found Nicki to be kind, compassionate, helpful and respectful and she joins me in thanking you for this lovely review.
5Donna Lynam22nd Nov 2020
Very caring and understanding at a difficult time
Chloe Lymn Rose replied
Thank you for your kind words, it was my pleasure to help you through this difficult time. Nicki.
5Karen Shaw20th Nov 2020
Very professional throughout. They made a very sad time less stressful. Would recommend.
Chloe Lymn Rose replied
Thank you for your kind words and your recommendation, it was my pleasure to look after you and your family. Nicki.
5Barry Ward26th Oct 2020
Everything done to the deceased wishes.
Chloe Lymn Rose replied
We are pleased that we were able to meet all Maureen's wishes even with the current covid restrictions in place. Thank you.
5Glynne Thompson13th Oct 2020
Thankyou for the excellent service you provided
Chloe Lymn Rose replied
Thank you for taking the time to leave this excellent review.
5Claire Brown6th Oct 2020
Excellent service from start to finish. Can’t thank Lymns enough for the care they gave my mamma and our family. X
Chloe Lymn Rose replied
Thank you for these kind words. I am so glad everything went well. Mick.
5Helen Preston23rd Aug 2020
Exceptional service and extremely grateful for ensuring the day went smoothly. Nothing was to much trouble down to the last detail. Thank you to all involved on the day but we would like to give a special thank you to Nicki and Mick, you were both marvellous.
Chloe Lymn Rose replied
Thanks you for these kind words which mean a lot. We are happy that everything went well for you, it was just a shame about the weather. Mick & Nicki.
5Jean Green21st Aug 2020
Can't thankyou enough for the beautiful service, kindness, support and respect you gave us during the passing of harold, you did him and us very proud ❤️
Chloe Lymn Rose replied
I am glad that I was able to support you in creating a fitting tribute to Harold and that you were able to do him proud. Thank you for your kind words, Nicki.
4Julie McGahey13th Aug 2020
Thank you for looking after Terry/Dad so well. Nicola really looked after us made sure everything ran smoothly for us. Mark was wonderful on the day of the funeral he put us straight at ease and made us all feel safe and very cared for.
Many thanks Julie, Marie and Nicci
Chloe Lymn Rose replied
Thank you for kind words and positive review, we are glad that Nicky and her team made sure everything ran smoothly for you and that Mark's nature put you immediately at ease on the day. We would however appreciate your feedback if there is anything further we could have done to give a 5* service. Thank you.
5Barbara Lymbery31st Jul 2020
Nicola was fantastic leading up to the funeral. Donna was amazing too on the day. Both helped support and put us at ease throughout all dealings.
Chloe Lymn Rose replied
It was my pleasure to care for you during this difficult time and I am pleased that I was able to put you at ease. Thank you. Nicola.
5Jeffrey Lockhart6th Jun 2020
I cannot speak highly enough of the arrangements made for my mums funeral even though the current restrictions limited the numbers who could attend it was still exactly what we wanted .
From first to finish the help given and service was first class .
Chloe Lymn Rose replied
Mick has asked that I pass on his personal thanks for all these kind words, he is happy that you were pleased with everything in these difficult time.
5Lynne Cocker9th Feb 2020
Everything was fantastic
From the moment we walked in to the end of the funeral.
Everyone we met was compassionate and heartfelt and helped guide us though this difficult time.
Thanks you all involved.
Chloe Lymn Rose replied
We are glad that Nicky and her team gave heartfelt compassionate service throughout this difficult time and we thank you for this lovely review.
5Deborah Brassell3rd Feb 2020
We could not of asked for a better service at this sad time.
All members of the family and friends have had nothing but praise for their kind, caring and supportive approach with all aspects of my mothers funeral. The service we have received was to a very high standard and would not hesitate to recommend Lymn’s Funeral Services to support any other families during their sad times.
Chloe Lymn Rose replied
We are glad that both you and your family and friends were treated with care, kindness and support during this sad time and we thank you for taking the time to review our service and for your recommendation.
5Karen Broadhurst2nd Feb 2020
Our family were all very satisfied with the service we got from lymns they were so help and respectful especially Nicola Anderson who was our initial contact and kept contact with us through out
Chloe Lymn Rose replied
I am glad that I was there to guide you through this difficult time and I thank you for these kind words. Nicola.
5Trevor Walters27th Jan 2020
Franks Funeral went like clock-work ,just as he wanted .Dads family would like to thank -you all at Aw Lymns Thanks again Trevor& Janice.
Chloe Lymn Rose replied
We are pleased that everything ran like clockwork and was just as your Dad would have wanted. Thank you.
5Michael Edmondson22nd Jan 2020
Very attentive
Chloe Lymn Rose replied
We are pleased that the team at Ilkeston were attentive to your needs and we thank you for this positive review.
5Karen Moore8th Dec 2019
Everyone at Lymns was so friendly, helpful and respectful. They took us step by step through the whole process and the day of the funeral ran so smoothly. Thank you.
Chloe Lymn Rose replied
I am so pleased to hear that the day went as you had hoped and I am grateful to you for taking the time to leave this lovely review. Thank you, Nicky.
5emma mcmahon15th Nov 2019
Very professional and respectful. Would recommend this service
Chloe Lymn Rose replied
We are pleased that Mick and Nicola were professional and respectful throughout and they join me in thanking you for this positive review and for your recommendation.
5Amanda Wright10th Aug 2019
The staff were extremely professional and supportive. Everything was taken care of on the day. We can't thank them enough.
Chloe Lymn Rose replied
Thank you for taking the time to leave this kind review, we are pleased that you felt well looked after both beforehand and on the day itself.
4Helen Jacks15th Jun 2019
The service we received was wonderful nothing was too much and we were fully informed of everything we needed to know. The company is professional with a high level of quality from the cars down to the order of service. I know my mum would have been happy with all that was provided.
Chloe Lymn Rose replied
We are glad that Nicola and her team were able to help you create a service that Mum would have been happy with, and that she kept you well informed throughout. If however there is anything further we could have done to make ours a 5* service then we would welcome this feedback. Thank you.
5Ian Fowkes3rd May 2019
An excellent service. Caring, thoughtful, respectful and highly efficient.
Many thanks
Chloe Lymn Rose replied
We are pleased you found the team at Ilkeston to be caring, thoughtful, respectful and efficient and we thank you for this positive review.
5Gillian Godrich14th Apr 2019
An excellent service from start to finish from caring and professional staff made a difficult time much easier for all the family.
Chloe Lymn Rose replied
We are pleased that the support and care given by Nicola helped make this difficult time a little easier for you and she is glad that she was able to help you and your family. Thank you.
5Mary Trolley29th Mar 2019
Thank you for everything for the caring staff and all the help and support we have received at this sad time and would definitely recommend Lymns. Thank you again.
Chloe Lymn Rose replied
Thank you for your positive review and recommendation, we are glad our care and support helped you during this sad time.
5Keith Barlow18th Feb 2019
I don't respond to these as a rule, but as you did so well and as everyone was very pleased, Ill make an exception. Julia was really outstanding, so Well Done. Keith Barlow.
Chloe Lymn Rose replied
Thank you Mr Barlow for taking the time to review our services, we really do appreciate this. Julia is also grateful to you for your high praise. Thank you.
