Etterby Street Funeralcare, Stanwix

61 reviews

Latest Verified Reviews

Thomas Thompson 1st Feb 2023

All the staff at Etterby street funeral care were extremly helpfull and caring, and totally understood of the constrainsts that were faced during this sad time. Communication was 1st Class with every step of the journey to lay my father to rest. I would like to thank all the staff involved especialy Diane and Benet for their help and advice from begining to end. Thank you.

Kim Cavagin 24th Jan 2023

My mother had a pre paid funeral plan, but due to poor communication unfortunately she was left at the hospital mortuary for 6 days as information from the call centre was not passed to our local Co-op funeral director to arrange for her collection. Staff seem to want to sell you more extras then keep ringing you asking for them to be paid for, considering they had had over £3000.00 of my Mothers money for nearly 3 years I find it incredulous to be ringing for £58.00 which I understand was not on my Mothers plan. A little more empathy and compassion needs to be given to the deceased family. We visited the office to pay for the extras however we were in the main front office approximately 10 minutes before anyone attended to us, there was paperwork left on the unattended desk with peoples confidential information including cheques. The funeral day itself went without any problems. 

Lesley Sharpe 19th Jan 2023

Considerate and professional.

Reviews

Location

8 Etterby Street
Stanwix
Carlisle
Cumbria
CA3 9JB

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About Us

As Etterby Street Funeralcare, Stanwix is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Etterby Street Funeralcare, Stanwix is an ethical, member-owned funeral director in Cumbria. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Etterby Street Funeralcare, Stanwix can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Carlisle funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Carlisle, Etterby Street Funeralcare, Stanwix take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Etterby Street Funeralcare, Stanwix in Cumbria is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Etterby Street Funeralcare, Stanwix today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Thomas Thompson 1st Feb 2023

    All the staff at Etterby street funeral care were extremly helpfull and caring, and totally understood of the constrainsts that were faced during this sad time.
    Communication was 1st Class with every step of the journey to lay my father to rest.
    I would like to thank all the staff involved especialy Diane and Benet for their help and advice from begining to end.

    Thank you.

  • 2 Kim Cavagin 24th Jan 2023

    My mother had a pre paid funeral plan, but due to poor communication unfortunately she was left at the hospital mortuary for 6 days as information from the call centre was not passed to our local Co-op funeral director to arrange for her collection. Staff seem to want to sell you more extras then keep ringing you asking for them to be paid for, considering they had had over £3000.00 of my Mothers money for nearly 3 years I find it incredulous to be ringing for £58.00 which I understand was not on my Mothers plan. A little more empathy and compassion needs to be given to the deceased family. We visited the office to pay for the extras however we were in the main front office approximately 10 minutes before anyone attended to us, there was paperwork left on the unattended desk with peoples confidential information including cheques. The funeral day itself went without any problems. 

  • 5 Lesley Sharpe 19th Jan 2023

    Considerate and professional.

  • 5 Margaret Davie 16th Jan 2023

    The Etterby St part of the firm were excellent but when I tried to contact them on a Saturday I was transferred to a call centre I believ in Manchester I was upset and did not receive any sympathy from the lady who answered .If it hadn't been the fact that I had been brought up at W H Reeves (my grandfather) I would have probably changed my mind about using your services.

  • 5 George Hind 16th Jan 2023

    A huge thank you to the whole team. Everything went exceptionally well and we as a family are truly grateful. A special thank you to Jan and Nicki for their profesdionalism, care and understanding but thank you to everyone for making such a difficult time easier to bear.

  • 5 Josephine Watson 22nd Dec 2022

    Im writing on behalf of My Mother Myself and Brother.

    I have but only kind words for how you. For you helped us in this sad time. For you showed us dignity kindness compassion. And of all helped us in dads final journey. For ever and always. Eternally greatly.

  • 5 Carol Marie Nicholson 19th Dec 2022

    All the funeral staff at Etterby Street were lovely, they couldn't do enough for you. Nothing was a problem to them.
    The service was exceptional.
    A big thank you to them all for looking after my dad so well. Carol

  • 5 Keith Jackson 7th Dec 2022

    You were brilliant from start to end

    Many thanks

  • 5 Lucy Armstrong 5th Dec 2022

    Brilliant service from start to finish. Can’t thank everybody involved enough for what they’ve done. Thank you from me and all my family 

  • 5 Christine Taylor 22nd Nov 2022

    Everything was handled very very well by all the staff

  • 5 Jean Mason 31st Oct 2022

    All the staff were friendly, kind and compassionate. They made me feel at ease at such a sad time, always accommodating my wishes and always had time to spend with me. I recommend them highly.

  • 5 Terri Drummond 25th Oct 2022

    Good service

  • 5 Tim Linford 17th Oct 2022

    Etterby Funeralcare provided a first-rate service throughout. They were a great comfort to the family with their knowledge and attention at detail.

  • 5 Audrey Gibbons 10th Oct 2022

    Could not fault anything. All very professional and helpful. Diane was brilliant. Very knowledgeable and nice and friendly. Thank you.

  • 4 John Cheshire 3rd Oct 2022

    Kind, helpful & professional throughout this difficult time

  • 5 Fiona Ann Lovell 12th Sep 2022

    We could not have asked for better customer service and the care and devotion the staff delivered on caring for us as a family and for taking exception care of the Late John Henry (Harry) Wallace

  • 5 Karen McNeill 9th Aug 2022

    From the first point of contact, all of the staff at Etterby Street were outstanding. The consideration, kindness and sensitivity they have shown us , together with the lovely way they took care of Mum, was of great comfort to us. We were given the most attentive, professional guidance and help throughout the process. To be so highly professional and prompt in all aspects of organisation and contact, and still retain a very personal and genuinely caring service, is a real skill, and we are very grateful to Diane and her team for everything.

  • 5 Patricia Ann Smith 8th Aug 2022

    Very professional and ran through everything we needed with care. Arranging a funeral seemed daunting at first, but they put my mind at rest straight away and kept in contact throughout, sorting issues out right up until and indeed after the funeral. They provided an excellent service. Thank you.

  • 5 Jane Sisson 18th Jul 2022

    Jeanette and Diane were both helpful and kind on arranging mum's funeral. The consideration and compassion I received will stay with me. Thank you

  • 5 Amanda Mandy Sarjeant 18th Jul 2022

    Dealt with our every need and request.  Always respectful and professional. 
    They provided such a wonderful service for Dad so that they were the only choice for Mum too. 
    Thank you for the job that you do coming alongside us at the hardest times. 

  • 4 Susan Steven 9th Jul 2022

    We were delighted with the personal approach provided by Jan and her small team and their close attention to detail. Everything went extremely smoothly and we were very satisfied.

  • 5 David Tarn 27th Jun 2022

    Hi made every step in the process clear and professional 

  • 5 Robert Gallagher 6th Jun 2022

    Very good service from all involved

  • 5 Michael France 23rd May 2022

    My Mum had a funeral plan in place and from the start everything was straight forward and taken care of. ALL the staff were delightful, caring and professional. Diane consulted with me on the details and kept me informed all along the way. Nothing was too much trouble. Everything went smoothly on the day despite the inclement weather. After a couple of days, Elaine rang me to check that I was OK and to inform me of their bereavement services should I need them. I cannot fault the Funeralcare Service in any way.
    Michael.

  • 5 Emma Smith 16th May 2022

    Such kind and caring staff, considerate and attentive..thank you!

Address
8 Etterby Street
Stanwix
Carlisle
Cumbria
CA3 9JB

Open map

Latest Verified Reviews

Thomas Thompson 1st Feb 2023

All the staff at Etterby street funeral care were extremly helpfull and caring, and totally understood of the constrainsts that were faced during this sad time. Communication was 1st Class with every step of the journey to lay my father to rest. I would like to thank all the staff involved especialy Diane and Benet for their help and advice from begining to end. Thank you.

Kim Cavagin 24th Jan 2023

My mother had a pre paid funeral plan, but due to poor communication unfortunately she was left at the hospital mortuary for 6 days as information from the call centre was not passed to our local Co-op funeral director to arrange for her collection. Staff seem to want to sell you more extras then keep ringing you asking for them to be paid for, considering they had had over £3000.00 of my Mothers money for nearly 3 years I find it incredulous to be ringing for £58.00 which I understand was not on my Mothers plan. A little more empathy and compassion needs to be given to the deceased family. We visited the office to pay for the extras however we were in the main front office approximately 10 minutes before anyone attended to us, there was paperwork left on the unattended desk with peoples confidential information including cheques. The funeral day itself went without any problems. 

Lesley Sharpe 19th Jan 2023

Considerate and professional.

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Update

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